17-012

October 2017
Technical Service Bulletin Notification TSB #17-012
Dear Valued Dealer:
Jayco has determined that certain Model Year 2018 Jay Flight 29RLDS Travel Trailers
manufactured with a Hide a Bed (HAB) sofa, require repair under this Technical Service
Bulletin. The Bulletin repair is to add legs to the sofa to ensure proper function of the HAB fold
out mechanism, and to install a larger bracket to secure the sofa to the floor.
Our records indicate that the following unit is currently part of the inventory at your dealership
and requires the Bulletin repair prior to being retail sold:
Serial Number
The coverage period for this Technical Service Bulletin is for one (1) year from the release
of this notification. (October 2017- October 2018). If you have sold this affected vehicle,
please contact the current owner regarding this Service Bulletin and process the Warranty
Registration for this customer. All pertinent information regarding this Bulletin is on file under
the Service and Parts Tab of Jayco Partners. If you have questions regarding this Service
Bulletin, please contact Jayco Customer Service at 800-283-8267.
We apologize for any inconvenience this may cause.
Sincerely
Jayco Towables
TECHNICAL SERVICE BULLETIN
TSB# 17-012
Job Code 9801361
Series/Flat Rate .5 hr
Date of Publication October 2017
NOTE: This Technical Service Bulletin will be valid for (1) year from the original date of publication.
REQUIRES PARTS KIT
ACTION REQUIRED
Add legs to Hide A Bed (HAB) to ensure proper function of the fold out mechanism.
Add larger brackets to HAB to properly secure to floor. Current brackets will be too short after legs are
installed.
AFFECTED UNITS
2018 Jay Flight 29 RLDS “TN” Travel Trailers with Hide A Bed sofa option.
PARTS KIT
17-012JT
Note: Kit can only be ordered using the order form included with this bulletin.
2 Wrapped Plywood support boards and 8 -3” screws
4 Legs and 8-3” screws
2 Support Brackets 1" x 3" x 7" and 6 screws
Misc. Tools and Supplies
Screw gun with #2 square drive bit
Pliers and Hammer
Instructions
Support Brackets
(Not visible)
FIG 1
FIG 2
FIG 1: Hide A Bed sofa (HAB)
FIG 2: Unfold the HAB by lifting the back of the seat cushion and pulling up and out.
Locate the two aluminum support brackets that are screwed to the floor toward the front of the sofa, underneath the fold
out cushion.
TSB 17-012 Hide A Bed
October 2017
1 of 3
FIG 3
FIG 4
Wire
Harness
FIG 3: Current aluminum bracket that secures the sofa to the floor in two locations are too short when legs are added.
Remove the aluminum brackets and discard.(Fig 3).
FIG 4: Turn the sofa upside down.
Remove the cable clamps holding the wiring harness on one end of the sofa.
Add a leg to each end of the wrapped plywood support boards with two 3” screws. Put two 3" screws near the front & rear
of new plywood board. Make sure the wood screws are penetrating into the wood inside the arm structure.
The wrapped plywood support board with legs will be toward the rear of the sofa. Due to the short slide floor, you will
NOT install this plywood board toward the front of the sofa.
Sofa end with
wire harness
SCREWS
Sofa end without
wire harness
SCREWS
Wire harness
FIG 5
SCREWS
FIG 6
SCREWS
FIG 5: Attach the plywood support (with two legs) at each end of the HAB.
NOTE: The plywood pieces in the Bulletin Parts Kit will be wrapped with a black fabric.
Use four 3” screws to attach a support board to each end of the sofa.
Make sure the wire harness is not pinched between sofa and the plywood support.
Re-attach the wire harness with cable clamps removed in Fig 4.
TSB 17-012 Hide A Bed
October 2017
2 of 3
Note Location for New brackets - Photo does not
represent the New bracket just the correct
location.
Note Location for New
brackets - Photo does
not represent the New
bracket .
Old bracket
(Discard)
Cushion support
Front of HAB
FIG 7
FIG 8
FIG 7 - 8: Turn HAB right side up and place it back in its original location, sitting slightly away from the wall.
Install the two new support brackets (one screw to short side – two screws to long side) in the locations shown near the
back of the HAB, near the cushion support.
Test the HAB mechanism to ensure proper function.
TSB 17-012 Hide A Bed
October 2017
3 of 3
Jayco Service / Parts
TSB Order Form
Fax (800) 825-8409
TSB 17-012
Hide a Bed
2018 Jay Flight 29RLDS
Date of Publication: October 2017
Dealer Name:
Dealer Account Number:
Phone:
Ship To:
P.O.#
Attn:
Ship Via:
Fax:
Each unit serial number MUST be recorded when ordering.
Quantity
Ordered
Serial Number of Unit
(Last 8 Digits)
Part Number
One Kit per Unit
U/M
Unit
Price
1
17-012JT KIT, Hide A Bed
9801361
EA
N/C
1
17-012JT KIT, Hide A Bed
9801361
EA
N/C
1
17-012JT KIT, Hide A Bed
9801361
EA
N/C
1
17-012JT KIT, Hide A Bed
9801361
EA
N/C
1
17-012JT KIT, Hide A Bed
9801361
EA
N/C
1
17-012JT KIT, Hide A Bed
9801361
EA
N/C
1
17-012JT KIT, Hide A Bed
9801361
EA
N/C
THESE PARTS CAN ONLY BE ORDERED USING THIS FORM.
You can not order using the website.
TSB 17-012 Hide a Bed.
October 2017
October 2017
Technical Service Bulletin Notification TSB #17-012
Unit Serial Number:
Dear Valued Customer:
Jayco has determined that certain Model Year 2018 Jay Flight 29RLDS Travel Trailers
manufactured with a Hide a Bed (HAB) sofa, require a service appointment under this Technical
Service Bulletin. The Bulletin repair is to add legs to the sofa to ensure proper function of the
HAB fold out mechanism, and to install a larger bracket to secure the sofa to the floor.
Our records indicate that your travel trailer is affected by this Service Bulletin. Please
contact your nearest Jayco dealer to schedule an appointment and present this letter as
authorization to have the procedure completed at no cost to you.
The coverage period for this Technical Service Bulletin is for one (1) year from the release
of this notification. (October 2017 – October 2018) If you have sold or traded your vehicle, or
for any reason cannot have this service performed, please contact the Jayco Customer Service
Department at 800-283-8267.
We apologize for any inconvenience this may cause.
Sincerely,
Jayco Towables