A661331 2029586-

Technical Service Bulletin
66 Wind noise from exterior rear view mirror base or at lane change assist lamp
66 13 31 2029586/4 June 12, 2013. Supersedes Technical Service Bulletin Group 66 number 13-28 dated April
10, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Audi Q5
2010-2011
All
Audi Q5
2012
CA000000 - CA058872
Audi Q7
2010-2011
All
Audi Q7
2012
CD000000 - CD00550
Vehicle-Specific Equipment
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Service (Clarification of diagnostic procedure)
Revised Warranty (Corrected Labor Operations)
3
4/10/2013
Revised title
Revised Service (added Tip)
2
8/3/2012
Revised Required Parts and Tools (Updated part numbers for Audi Q7,
rows 1 and 2)
1
5/29/2012
Original publication
The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side
of the vehicle.
Technical Background
Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are
available.
Production Solution
Improved parts have been implemented into production.
© 2013 Audi of America, Inc.
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
First, identify the portion of the mirror that is the source of the noise by separately taping two areas and
performing a road test with the tape in place:
1.
Apply tape to the seam at the rotation collar between the
mirror mount assembly and the painted cover (Figure 1)
to determine if the noise is coming from the mirror base.
• If the mirror base is not the source of the noise, move
to step 2.
• If the mirror base is the source of the noise, replace
the mirror base according to the ElsaWeb Repair
manual: Body >> Body Exterior >> 66 Exterior
Equipment >> Removal and Installation >> Exterior
rearview mirror >> Exterior rearview mirror.
Figure 1. Tape applied to rotation collar seam.
2.
If the vehicle is equipped with lane change assist, remove
the first piece of tape, then apply tape to cover the lane
change assist marker lens (Figure 2) to determine if the
lane change assist lamp is the source of the noise.
• If the lane change assist lamp is the source of the
noise, replace one or both of the lamps according to
the ElsaWeb Repair manual: Electrical System >>
Electrical Equipment >> 96 Interior Lights, Switches
>> Removal and Installation >> Lane Change
Assistance >> Lane Change Assistance Warning
Lamp in Exterior mirror.
Figure 2. Tape applied over the lane change
assist lens.
Tip: If the noise is not coming from either the mirror base or the lane change assist lamp, see TSB 2033517,
66 Wind noise from exterior rear view mirror housing at turn signal seam.
© 2013 Audi of America, Inc.
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
6655
Damage Code:
0020
Labor Operations:
Audi Q5:
Front door trim panel
remove and install
7059 1900
40 TU
Rear view mirror mounting
remove and reinstall
6693 1950
20 TU
9636 1900
20 TU
Front door trim panel
remove and install
7059 1900
40 TU
Rear view mirror remove
and reinstall
6689 1950
20 TU
Lane change assist
warning lens remove and
install
9636 1900
20 TU
GFF
No allowance
0 TU
Road test prior to service
procedure
0121 0002
10 TU
Road test after service
procedure
0121 0004
10 TU
And / Or
Lane change assist
warning lens remove and
install
Audi Q7:
And / Or
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
© 2013 Audi of America, Inc.
As per TSB #2029586/4
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
4L1857409AQ 01C
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Warning display for lane change assist,
Left
1
Warning display for lane change assist,
Right
1
-OR4L1857409AS 01C
-OR4L1857409BD 01C
-OR4L1857409BF 01C
-OR4L1857410CA 01C
-OR4L1857410CD 01C
-OR4L1857410CJ 01C
-OR4L1857410CL 01C
-OR8R1857409F 01C
-OR8R1857410F 01C
-OR8R1949145
-OR8R1949146
© 2013 Audi of America, Inc.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.