Dealer Letter-Da
Service Bulletin Details
Public Details for: Dealer Letter-Da
This document contain information on the upcoming emissions service action 17f9 in regards to the crankcase pressure regulating valve.
Models from 2014
| 2014 AUDI A4 |
| 2014 AUDI A4 ALLROAD |
| 2014 AUDI A5 CABRIOLET |
| 2014 AUDI A6 |
| 2014 AUDI ALLROAD |
| 2014 AUDI RS 5 |
| 2014 AUDI S4 |
| 2014 AUDI S5 CABRIOLET |
| 2014 AUDI S6 |
Models from 2013
| 2013 AUDI A4 |
| 2013 AUDI A4 ALLROAD |
| 2013 AUDI A5 CABRIOLET |
| 2013 AUDI A6 |
| 2013 AUDI ALLROAD |
| 2013 AUDI RS 5 |
| 2013 AUDI S4 |
| 2013 AUDI S5 CABRIOLET |
| 2013 AUDI S6 |
Models from 2012
| 2012 AUDI A4 |
| 2012 AUDI A4 AVANT |
| 2012 AUDI A5 CABRIOLET |
| 2012 AUDI A6 |
| 2012 AUDI Q5 |
| 2012 AUDI S4 |
| 2012 AUDI S5 CABRIOLET |
| 2012 AUDI S6 |
Models from 2011
| 2011 AUDI A4 |
| 2011 AUDI A4 AVANT |
| 2011 AUDI A5 CABRIOLET |
| 2011 AUDI Q5 |
| 2011 AUDI S4 |
| 2011 AUDI S5 CABRIOLET |
Audi of America, Inc. Date: November 09, 2015 To: Audi Dealer Principal, Service Manager, Warranty Administrator, Sales Manager & Parts Manager From: Audi Customer Protection Subject: Upcoming Emissions Service Action 17F9 Crankcase Pressure Regulating Valve Certain 2011-2014 MY Audi Vehicles with 2.0L TFSI Engine We would like to inform you of an upcoming Emissions Service Action. Please refer to the attached Campaign Data Sheet for additional information. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 248 754 5000 www.audiusa.com If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Audi Public Relations. Audi Customer Protection Attachment: Campaign Data Sheet (1) 17F9/2Y USA CAMPAIGN DATA SHEET CAMPAIGN TYPE SAGA CODE MARKET(S) AFFECTED VEHICLES TOPIC Emissions Service Action 17F9 United States and Canada Certain 2011-2014 MY Audi Vehicles with 2.0L TFSI engine Crankcase Pressure Regulating Valve PROBLEM DESCRIPTION On certain Audi vehicles with 2.0L TFSI engine, the diaphragm of the crankcase pressure regulating valve may have been damaged. CORRECTIVE ACTION Inspect and, if necessary, install a repair kit for the crankcase pressure regulating valve. CUSTOMER NOTIFICATION DATE On or about November 20, 2015 ELSA VISIBILITY DATE On or about November 10, 2015 OMD Web/VISIBILITY DATE On or about November 10, 2015 TOTAL AFFECTED USA: 174,500 CANADA: 27,600 USA: 0 CANADA: 0 CPO INVENTORY USA: 1,292 CANADA: 197 APPROXIMATE REPAIR TIME Up to 30 TU VEHICLE COUNT DEALER INVENTORY PARTS REQUIRED SEE CAMPAIGN WORK PROCEDURE COMPLETION FACTOR/REPLACEMENT RATE (TARGETED ALLOCATION INFORMATION) 0.95 PROJECTED DEALER RETURN BLOCK DATE August 23, 2016 INITIAL PARTS ALLOCATION DATE EXPIRATION DATE ADDITIONAL INFORMATION November 05, 2015 NONE The Targeted Allocation program will be used in support of this campaign. Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers. Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY): The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label Ordering portal. IMPORTANT! To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc. See the campaign circular on Elsa for the most current repair information. Refer to the campaign circular for complete repair and claiming instructions.