A701549 2037104-

Technical Service Bulletin
70 Noises from doors when playing music tuned with heavy bass
70 15 49 2037104/2 October 27, 2015. Supersedes Technical Service Bulletin Group 70 number 14-38 dated April
30, 2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2011 - 2015
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header data (Added model year 2015)
1
4/30/2015
Initial publication
Squeak and rattle noises can be heard in the front doors when music tuned with heavy bass is being played.
Technical Background
The noises are likely due to contact between the foam isolation blocks on the door front door panels and the door
structure or vibration in the door wiring harness bundle or connectors.
Production Solution
The insulation mat of each front door panel is now installed to cover the foam isolation blocks so that it sits
between the blocks and the door structure.
© 2015 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Remove the right and left door panels. Inspect
the insulation mat. The insulation mat will likely
be mounted around the foam pads (Figure 1).
Figure 1. Insulation mat installed around the foam pads.
2. Adjust the insulation mat. The insulation mat
should be installed in such a way that it covers
the foam pads and should now be between the
foam pads and the door structure (Figure 2).
Figure 2. Insulation mat properly installed.
© 2015 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
3. Check the wiring harness of the door. Any loose
sections of harness or connectors should be
secured with tape to eliminate the possibility of
harness or connector movement against the door
panel or door structure.
Figure 3. Tape applied to door wiring harness.
4. Perform this operation to both front doors.
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
7059
Damage Code:
0020
Labor Operations:
Front door trim panels remove and reinstall
7059 2000
70 TU
Modify both front door trim panels
7059 9999
20 TU
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2037104/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2015 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2037104) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.