Update Bulletin
Service Bulletin Details
Public Details for: Update Bulletin
On audi q3 vehicles manufactured within a specific period, in rare situations the esp control module may cause an excessive amount of current to be drawn from the battery after the vehicle has been parked. This may lead to the battery charg
- 2016 -
Models from 2016
2016 AUDI Q3 |
Technical Service Bulletin 45E1 UPDATE – ESP Control Module Software Update (NVLW) October 6, 2015 Model(s) Year VIN Range Vehicle-Specific Equipment Q3 2016 See Campaign/Action screen in Elsa None Condition This Update has been proactively released to prevent the following condition from occurring in the vehicle: On Audi Q3 vehicles manufactured within a specific period, in rare situations the ESP control module may cause an excessive amount of current to be drawn from the battery after the vehicle has been parked. This may lead to the battery charge level being reduced. This Update is in effect until removed. Vehicle must meet all of the following criteria: • Procedure is valid only for vehicles that show the 45E1 code in the Elsa Campaign/Action Information screen on the day of repair. • Vehicle must be within the New Vehicle Limited Warranty. • Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. • Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Technical Background On Audi Q3 vehicles manufactured within a specific period, in rare situations the ESP control module may cause an excessive amount of current to be drawn from the battery after the vehicle has been parked. This may lead to the battery charge level being reduced. © 2015 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service SVM Update Instructions 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Connect battery charger and confirm it is charging at least 13V with a voltmeter. 3. Ensure scan tool is communicating to the vehicle via USB cable and not Bluetooth. 4. Using Audi Flashing, update the ESP Control module using the SVM action code as listed in the table below. Old Software Part Number Old Software Version New Software Part Number New Software Version SVM Action Code (or higher) 5N0614109CD 0012 5N0614109CF NOTE If the Bluetooth wireless VAS 5054A transmitter head is used in conjunction with a VAS tester, the transmitter head MUST BE connected with a USB cable to the tester. © 2015 Audi of America, Inc. 0013 45E1A100 WARNING The Bluetooth function of the scan tool MUST BE PHYSICALLY SWITCHED OFF prior to performing this update.Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Entry Instructions After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Fax repair order to Warranty at (905) 428-4811. Service Number Damage Code Parts Vendor Code Claim Type 45E1 0099 002 Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Vehicle Wash/Loaner Criteria I.D. N/A Do not claim wash/loaner under this action 8U Connect battery charger. Labor operation: 2706 8950 10 T.U. -ORUpdate software. Labor operation: 4562 2599 © 2015 Audi of America, Inc. Time stated on diagnostic protocol (Max 35 T.U.) Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your Elsa Campaign/Action Information screen so that any additional required work can be done simultaneously. Verifying Vehicle Eligibility To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action Information screen. The Elsa system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim. Help for Claim Entry For questions regarding claim entry, contact Audi Warranty. Required Customer Notification Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Update. Additional Information All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa for the most current version of this document. © 2015 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.