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VWoA Compliance
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Monday, September 21, 2015 3:41 PM
Mandatory Stop-Sale Order - Code STP4 for Certain 2010-2015 MY Audi Vehicles
Equipped with a 2.0L TDI Engine
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From: Audi Customer Protection
Mandatory Stop-Sale Order - Code STP4 for Certain 2010-2015 MY Audi Vehicles
Equipped with a 2.0L TDI Engine
An Important Message to All Audi Dealership Personnel:
On September 18, 2015, Audi of America, Inc. and Audi AG received notice from the U.S. Environmental
Protection Agency, the U.S. Department of Justice and the California Air Resources Board about an investigation
related to certain emissions-related compliance matters. Audi is fully cooperating with the agencies in this
investigation.
Effective immediately, a mandatory stop-sale order is in effect for 2015 MY Audi vehicles equipped with
a 2.0L TDI (4-cylinder) engine in new car inventory, and 2010-2015 MY Audi vehicles equipped with a 2.0L
TDI (4-cylinder) engine in the Certified Pre-Owned (CPO) program.
What will Audi do?
 On or about September 22, 2015, affected vehicles will be identified on dealer AIM reports and in ELSA
with the campaign code STP4.
 Audi is currently working on a remedy to address this issue; however until further notice dealers must not
deliver any affected vehicles.
 Dealers will be reimbursed for floor planning expenses related to the stop-sale hold vehicles until repair
instructions and parts allocation (if required) are released.
What should dealers do?
 Check your AIM report. If you have an affected vehicle, DO NOT sell, lease, or dealer-trade it.
 Please keep affected vehicles in a secure area where they cannot be made available for sale, lease or
trade.
 Should you receive questions from owners, please advise them that the matter under investigation with
the agencies does not involve a defect relating to safety or a non-compliance with Federal Motor Vehicle
Safety Standards. Owners of vehicles identified in this investigation do not need to take any action at this
time.
If you have any questions or require additional assistance, please contact Warranty. As always, any press
inquiries should be directed to Audi Public Relations.
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Audi Customer Protection
For more dealer communications, visit the AccessAudi Dealer Communications & Council page.
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