A571384 2024463-

Technical Service Bulletin
57 Remote key malfunction - Repair Authorization
57 13 84 2024463/7 February 28, 2013. Supersedes Technical Service Bulletin Group 57 number 12-72 dated
September 24, 2012 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All Audi
2014
All
All
Condition
REVISION HISTORY
Revision
Date
Purpose
7
-
Revised header data (Changed to MY14)
6
9/24/2012
Revised header data
5
8/24/2012
Revised header data
4
5/14/2012
Revised header data (Changed model year)
3
9/27/2011
Revised header data (Added vehicle type)
2
8/15/2011
Revised header data
1
9/28/2010
Original publication
One of the following conditions is present:
• Keyless entry is inoperative.
• Remote range is poor.
• Audi Advanced key is inoperative.
Technical Background
High early warranty information related to inoperative remote keys necessitates this repair authorization.
Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall
customer satisfaction.
© 2013 Audi of America, Inc.
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Not applicable.
Service
1. Verify customer concern.
2. Create a ticket using the Technical Assistance Center (TAC) System in ElsaWeb.
3. Activate the TAC ticket promptly by calling the TAC for further instruction before proceeding with any repairs.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.