A611320 2029956-

Technical Service Bulletin
61 Convertible top inoperative
61 13 20 2029956/2 July 2, 2013. Supersedes Technical Service Bulletin Group 61 number 12-16 dated July 6,
2012 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4 Cabriolet
2003 - 2009
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Warranty (Corrected TUs)
1
7/6/2012
Initial publication
Convertible top is inoperative. The following conditions are present:
• All switches and sensors check OK.
• Convertible top movement ceases.
• Convertible top operation has not ceased due to overheat protection.
• All operating conditions have been met per MVBs 002, 003, and 004 (e.g. windows are initialized, battery
voltage is OK, trunk lid is fully closed and latched, etc.).
• Convertible Top Operation Switch E137 is actuated.
• The hydraulic pump drive motor may or may not continue to run.
Technical Background
Loss of convertible top operation may be due to a faulty hydraulic
pump drive motor (Figure 1).
Figure 1. Hydraulic pump assembly.
© 2013 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Improved hydraulic pump drive motor.
Service
1. One or more DTCs may be stored in the convertible top operation control module, J256 (address word 26).
Perform a Guided Fault Finding (GFF) test plan to address any possible malfunction with the sensors or
microswitches by performing the five position test.
2. If all switches and sensors have been diagnosed as having no problem, continue the diagnosis for possible
loss of hydraulic pressure:
Actuate Convertible Top Operation Switch E137 and listen for the hydraulic pump drive motor.
• If the drive motor continues to run, there is no need to test the drive motor itself.
• If the drive motor does not continue to run, perform output diagnostic test mode for Convertible Top
Hydraulic Pump Relay, J321, and Convertible Top Hydraulic Pump Relay 2, J588:
a. Check for suitable voltage and ground at the drive motor during relay activation.
b. If voltage and ground are checked and OK and the drive motor does not activate, the pump drive motor
is faulty. The entire hydraulic pump assembly does not need to be replaced. Replace only the pump
drive motor and the pump lever.
Tip: Only replace the hydraulic pump assembly if the root cause of the failure is not merely the drive motor.
© 2013 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
6184
Damage Code:
0040
Labor Operations:
Side trim, luggage compartment (rear) remove
and reinstall
7003 1900
50 TU
Hydraulic pump electric motor remove and
reinstall
6184 1951
50 TU
Hydraulic pump drive motor and lever remove and 6184 9999
reinstall
20 TU
GFF
0150 0000
Time stated on
diagnostic
protocol (Max 80
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2029956/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
8H0959755A
Electric motor for hydraulic pump
1
1E0871687
Lever for oil pump and seal ring – electric
motor
1
© 2013 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2029956) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.