AWA-13-07

Warranty Policies and Procedures Bulletin
Number: AWA-13-07
Date: Aug 14, 2013
Audi Warranty
Subject: Engine Cylinder Head Secondary Air Ports
(Carbon Buildup Removal) Limited Warranty Extension
Dealers: United States and Puerto Rico
This document modifies the
Audi Warranty Policies and
Procedures Manual.
Effective: Reception Date Aug 13, 2013
Engine Cylinder Head Secondary Air Ports (Carbon Buildup Removal) Limited Warranty Extension
As part of Audi’s ongoing commitment to our environment, Audi is extending the Emissions Control Systems
Warranty to cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific
conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date for certain
2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013 Model Year Audi vehicles with 3.0T
engines. The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a “demonstrator” or “company” car, on
the date such vehicle was first placed in service. The warranty extension is fully transferable to subsequent owners.
Audi has determined that under certain driving conditions, carbon buildup can occur in the engine cylinder head
secondary airports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction
Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of the on-board diagnostic system. In
some locales, an illuminated MIL could cause the vehicle to fail an IM emissions inspection, vehicle registration
application could be denied. Audi will diagnose, and if necessary clean the engine cylinder head secondary air ports to
remove the carbon buildup at no cost to the customer as long as the vehicle is within the time and mileage limits of
the warranty extension.
Note: Other conditions unrelated to this issue may cause the MIL to illuminate. This warranty extension does not cover diagnosis
and repair for these other unrelated conditions.
What is covered under this Warranty Extension
This warranty extension covers only the diagnosis and cleaning of the cylinder head secondary air ports to remove the
carbon buildup. Reimbursement is applicable only to the repairs described in this Warranty Bulletin.
What is not covered under this Warranty Extension
 Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or parts that alter the
performance of the engine, engine controls, or exhaust system, such as the installation of engine management
components (chipped” or “tuned” ECMs) not approved by Audi.
 Other conditions unrelated to carbon buildup in the engine cylinder head secondary air ports that may cause the
MIL to illuminate. These conditions may require repairs that are needed for proper diagnosis of the underlying
condition. Any repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to bring
the vehicle up to factory specifications are not covered by this warranty extension.
 Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect as well as repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to
bring the vehicle up to factory specifications are not covered by this warranty extension.
Warranty Extension Coverage Limitations: The warranty and maintenance information that came with the vehicle contains
information on the limited warranties applicable to the customer’s Audi model. The customer should read these limited
warranties carefully to determine their warranty rights and obligations, as this information also applies to the coverage provided
to customers in this warranty extension.
Claim Processing: Claim Type – 1EB SN - 2644 Use for full duration of coverage – New Vehicle Limited
Warranty (NVLW) and Warranty Extension.
Warranty Key: U19 SecAirChg EXT 10/120,000 US ONLY is assigned in ElsaWeb to identify vehicle eligibility.
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