09-020-16

Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
© 2016 Mazda Motor of America, Inc.
Subject:
Bulletin No:
09-020/16
Last Issued:
03/29/2016
CRACKS AROUND EDGE OF ACTIVE DRIVING DISPLAY (LOOKS FUZZY)
MULTI-MODEL - CRACKS AROUND EDGE OF ACTIVE DRIVING DISPLAY (LOOKS FUZZY)
BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red beside the
change bars.
Previously issued TSBs:
Date issued:
09-037/15
09/22/2015
APPLICABLE MODEL(S)/VINS
2016 Mazda2 Mexico built vehicles with VINs between 3MD DJ ****** 101111 to 103355 (produced from April
23, 2015 to September 29, 2015)
2015 Mazda3 Mexico built vehicles with VINs between 3MZ BM ****** 213930 to 260783 (produced from April
23, 2015 to September 29, 2015)
2015 Mazda3 Japan built vehicles with VINs between JM1 BM ****** 259983 to 275744 (produced from February 7, 2015 to May 27, 2015)
2016 Mazda6 vehicles with VINs lower than JM1 GJ ****** 411770 to 434008 (produced from February 7, 2015
to May 27, 2015)
2016 CX-3 vehicles with VINs lower than JM1 DK ****** 100037 to 103523 (produced from February 7, 2015 to
May 27, 2015)
DESCRIPTION
Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
Bulletin No: 09-020/16
Last Issued: 03/29/2016
© 2016 Mazda Motor of America, Inc.
REPAIR PROCEDURE
1. Verify customer concern.
2. Replace the Active Driving Display. Refer to MS3 online or Workshop Manual section 09-22:
• Mazda2 - ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
• Mazda3 - ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
• Mazda6 - ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
• CX-3 - ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION
3. Verify repair.
PART(S) INFORMATION
Part Number
Description
Qty.
Notes
BHR1-55-459
Multi-Meter Lens
1
Active Driving Display
WARRANTY INFORMATION
NOTE:
•
•
•
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
Mazda2, Mazda6, CX-3
Mazda3
Warranty Type
A
A
Symptom Code
88
88
Damage Code
9F
9F
BHR1-55-459
BHR1-55-459
1
1
XXL6RXRX / 0.3 Hrs.
XXL6RXRX / 0.4 Hrs.
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
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