PIT5246E
Service Bulletin Details
Public Details for: PIT5246E
This preliminary information communication advises the technician to replace the right hand lift-gate strut on 2007-2016 gmc acadia and 2007-2010 saturn outlook if a clunk or pop is heard. If the vehicle is an 2008-2016 buick enclave and 20
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -
Models from 2017
| 2017 BUICK ENCLAVE |
| 2017 CHEVROLET TRAVERSE |
| 2017 GMC ACADIA |
Models from 2016
| 2016 BUICK ENCLAVE |
| 2016 CHEVROLET TRAVERSE |
| 2016 GMC ACADIA |
Models from 2015
| 2015 BUICK ENCLAVE |
| 2015 CHEVROLET TRAVERSE |
| 2015 GMC ACADIA |
Models from 2014
| 2014 BUICK ENCLAVE |
| 2014 CHEVROLET TRAVERSE |
| 2014 GMC ACADIA |
Models from 2013
| 2013 BUICK ENCLAVE |
| 2013 CHEVROLET TRAVERSE |
| 2013 GMC ACADIA |
Models from 2012
| 2012 BUICK ENCLAVE |
| 2012 CHEVROLET TRAVERSE |
| 2012 GMC ACADIA |
Models from 2011
| 2011 BUICK ENCLAVE |
| 2011 CHEVROLET TRAVERSE |
| 2011 GMC ACADIA |
Models from 2008
| 2008 BUICK ENCLAVE |
| 2008 GMC ACADIA |
| 2008 SATURN OUTLOOK |
Models from 2007
| 2007 GMC ACADIA |
| 2007 SATURN OUTLOOK |
Bulletin No.: PIT5246E Published date: 12/18/2017 Preliminary Information PIT5246E Clunk Or Pop Type Noise from Power Lift-gate Assembly At Full Open Position Models Brand: Model: Model Years: VIN: from Engine: to Transmissions: Buick Enclave 2008 - 2017 All All All All Cheverolet Traverse 2009 - 2017 All All All All GMC Acadia 2007 - 2016 All All All All GMC Acadia Limited 2017 All All All All Saturn Outlook 2007 - 2010 All All All All Supersession Statement This PI was superseded to update the Models and Model Years. Please discard PIT5246D. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition / Concern Some customers may state there is a clunk or pop type noise coming from the power lift-gate assembly when the liftgate reaches the full open position. They may also notice that the lift-gate drops slightly when this occurs. This noise may be more noticeable when cold outside. Once the liftgate reaches the full up position, the power lift-gate clutch disengages - leaving the struts to hold the gate in the full up position. It is the clutch disengagement that causes this noise. Recommendations / Instructions For 2007-2016 GMC Acadia and 2007-2010 Saturn Outlook: There is a new right hand strut to address this noise. Replace the right hand strut with the current part listed in Electronic Parts Catalog (EPC). This new strut will help reduce the noise by lowering the overall stored energy in the system. With the new strut installed the lift-gate noise should mimic levels currently heard on the 2009-2016 Traverse and 2008-2016 Enclave as some noise is still considered normal. Low ambient temperatures will still contribute to making this condition worse and the amount of noise may also vary between vehicles. For 2008-2016 Buick Enclave and 2009-2016 Chevrolet Traverse: If the struts are not weak and can hold the liftgate open, the struts should NOT be replaced and this noise should be considered a normal condition. Low ambient temperatures will still contribute to making this condition worse and the amount of noise may also vary between vehicles. Warranty Information For vehicles repaired under warranty, use: Labor Operation Description Labor Time 1415030 Lift-gate Strut Replacement Use Published Labor Operation Time Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. Additional SI Keywords liftgate lift gate © 2016 General Motors. All Rights Reserved.