SRV-TSB-18-001
Service Bulletin Details
Public Details for: SRV-TSB-18-001
X diavel/x divael s starter clutch and flywheel replacement - this bulletin describes the proceedure to remove and replace the starter clutch and flywheel with a new and improved unit. Certain units suffered a failure of the starter clutch
Models from 2017
2017 DUCATI DIAVEL |
2017 DUCATI XDIAVEL S |
Models from 2016
2016 DUCATI DIAVEL |
2016 DUCATI XDIAVEL S |
Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 Date e: To: m: From Friday y, Jan 19th, 2018 2 Deale er Principal, General G Manager, Servi ce Managerr, North American Deale er Network Richard Kenton, Technical T Diirector; Jonaathan LaForrte, Technica al Manager Situation n On the ab bove-mentio oned model Ducati rece eived severaal reports off the starterr motor cran nking at idle e without drriving the engine, resullting in an engine e no-sstart condition. The ana alysis of nettwork dealer reports, an nd of the retturned comp ponents, rev vealed that tthe cause off the pheno omenon desccribed above e is starter clutch asssembly brea akage. Therefore, the starter clu utch ignitio on assemblyy has been n redesigned d to make itt more robu ust and prev vent its posssible breakage by introd ducing a reinforced new w starter clutch and flyw wheel. This techn nical solution has been introduced d in the pro duction line e; we have decided to preventively y replace all the startter clutch ignition asssemblies m mounted on n the bikess produced before the e edicated kit that include es all the up dated comp ponents. modification with a de n of the de edicated kit for f XDiavel model is parrt no. 69928 8312A. The part no. gh the pro ocedure forr replacing the starte er clutch an nd flywhee el with kit part no. Althoug 699283 312A described herein n does nott feature particular complicatio ons, to enssure the successsful outcom me of this operation o yo ou must strrictly comply with the instruction ns below. Therefo ore, we reco ommend that technicia ans take the eir time to ffully undersstand the p procedure before attempting g its implementation on n the motorccycle. Customerss All bikes in n dealer stocck (not yet registered orr already reg gistered) and d to be delivvered to fina al Customers must be updated during pre-deliv very operatio ons, and alw ways before delivery to tthe final Cusstomer. All bikes already deliv vered to fina al Customerss will be dire ectly recalled d by Ducati Motor Hold ding through h ed commun nication to the t Custom mers (by e-m mail or stan ndard mail if no e-mail address is a dedicate available); Customers will then contact you to o set an app pointment fo or the updatte. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 Involved Bikes B You can fin nd the list of VIN numbers involved d in CR145 o on the DCS, in sections: VIN HISTORY H CAM MPAIGN You can consult the e single fram me number. You can consult all the VIN nu umbers thatt Ducati Motor Holding sent you u. olution Service So The compo onents need ded for the update u are included in kkit Part no.6 69928312A. The flywh heel and starter clutch h assembly is pre-asse embled with h a service screw which must be e removed; the t kit also includes 8 M6x25 M screw ws for the fin nal assemblyy. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 Flywheel and startter clutch kitt part no. 69 9928312A Descrription Photto Quantity Driven n gear 1 Flange 1 Starterr clutch 1 Flyw wheel 1 Screws M6x25 8 Ducati hass created a video show wing technicians how to o correctly p perform thesse operation ns. It can be e viewed at the followin ng link: httpss://youtu.be e/JGQfJDHd dnrc. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 a) Vehicle preparation n 1) Posittion the bike e on the rear paddock sttand. 2) Rem move drain ca ap (1) with copper washer (2) from o oil sump and d drain the ffluid. 3) Rem move the 2 sccrews M6x4 45 (3) and the screw M6 6x16 (4) secu uring the drivving pulley ccover (5). 4) Rem move the 2 sccrews M4x16 (6) securin ng the gear ssensor (7). 5) Rem move the 3 sccrews M6x16 6 (8) securin ng the clutch h actuator (9 9). Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 6) Rem move screw M6x16 M (10) and a relevant washer (11) securing th he engine rp pm sensor (12). 7) Mov ve the gear sensor, the e clutch sla ave cylinderr and the e engine rpm sensor awa ay from the e work king area, tying them with an elasticc band as sh hown in the figure. 8) Rem move clutch pushrod p (13)). 9) Rem move the scre ew M6x18 (114) securing the gear sh hift lever to tthe gearboxx selector shaft and slide e the lever l out. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 ATTENTION Before slliding the ge ear shift lev ver out, ma ke a mark o on it and on n the gearbox selector shaft in order o to keep p the correctt timing for the subsequ uent reassembly. move the 3 sccrews M5x12 2 (15) securing the wirin ng cover (16)). 10) Rem Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 11) Rem move generator cover (211) by loosening: special scrrew M6x35 (17); ( M (18); the 2 speccial screws M6x30 the 9 screw ws M6x30 (119); x35 (20). screw M6x move the 2 sccrews M6x14 4 (22) securing the timi ng inspectio on cover (23 3). 12) Rem 13) Rem move the scre ew M6x1 (24 4) securing the t side stan nd switch. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 14) Rem move the 2 sccrews M5x10 (25) securing the LH ffront heel gu uard. 15) Insta all the speciial tool Partt no.8871317 749 by tighttening the 2 screws to a torque of 5 Nm ± 10% % and remove the generator cover. c NOTE Before re emoving the generator cover, c protecct the horizo ontal head e exhaust man nifold with a cloth in order to prev vent leakage es of residuaal engine oil.. Part no.887 7131749 move special tool Part no o.887131749.. 16) Rem Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 NOTE Using the e LH rider footpeg f and d the gearcchange lever as a bearing plane, p position the e generator cover and protect it with a cloth. ATTENTION g the flywhe eel assemblyy, rotate the e crankshaftt (using the sspecial tool Before disassembling Part no. 887133824) until the engine e timin ng is perforrmed: the h horizontal piston must e top dead centre c TDC and a the refe erence engraved pointss present on the driven reach the timing ge ear must be timed as shown in the ffigure: - the ho orizontal cyliinder piston positioned at the top d dead centre (TDC): Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 Horizontal al piston at top dead d center - engrav ved points present p on the t driven tiiming gear ttimed with tthe engrave ed points of the prrimary timing gear: Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 17) Insta all special to ool Part no.8 887133367 driving d the 2 pins (26) fully home in n correspond dence of the e holes on the flyw wheel and tightening th he 2 screws (27) to a torque of 13 Nm m ± 10%. Part Pa no.8871 133367 move nut (28 8) and washe er (29). 18) Rem NOTE To facilita ate the remo oval heat the nut with aan industriall heating gun. 19) Rem move special tool Part no o. 8871333677. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 20) Take e special too ol Part no.88 87133931: fix the locking flange on the flyw wheel driving g the 2 pinss (30) fully h home in corrrespondence e of the hole es on the fly ywheel. insert the crankshaft protective p ca ap. Pa art no.88713 33931 ear, flange, starter cluttch, flywhee el and rotor 21) Using a sliding arm puller remove the driven ge assembly. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 22) Rem move special tool Part no o. 887133931. 23) Rem move roller bearing b cage e (31) and bu ushing (32). ATTENTION he removal of the rolle er bearing ca age and of the bushing do NOT rremove the During th primary timing t syste em gear in order o to avo id loosing the engine timing. an the surfa aces (33) off the generrator cover and (34) off the crankccase using a 24) Thorroughly clea degrreasing agent in orderr to remove any resid dues of the e ThreeBon nd 1207B b black sealing g compound. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 25) Thorroughly clean the thread ds of crankshaft and nu t (28) from tthe Loctite 648 previou usly applied. ation of kit Part P no. 699 928312A b) Prepara 1) Rem move the 8 sccrews M6x25 (34) securing the rotorr (35) to the flywheel so as to recove er the rotor. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 2) Take e the flywheel assembly y of kit Part no. 699283112A and rem move the service screw. OLD NEW ow is the correct orienta ation of the flywheel asssembly pressent in kit Pa art no.69928 8312A. Belo Identific ication groovves 3) Fix old o rotor (35) on the fllywheel asse embly of ki t Part no. 6 69928312A orienting it so that the e hole (36) of the e rotor is aligned with the t engrave ed point (377) of the flyywheel, as shown in the e figurre. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 Take e the 8 screw ws M6x25 (A A) included in the kit Paart no.69928 8312A and tiighten them m to a torque e of 13 3 Nm ± 10% following f th he sequence shown in th he figure. P no. 6992 28312A c) Installattion of kit Part TTENTION AT Be efore installing the flyw wheel assem mbly, check that the 2 engraved points present on the drriven timing gear are tim med with th he engraved d points of tthe primary timing gearr, as shown in the figure. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 1) Take e the flywhe eel assembly y and installl roller bear ing cage (311) and bushiing (32) as sshown in the e figurre. NOTE ushing with Shell S Gadus S2 V220 grrease. Smear bu all the flywh heel assembly on the crankshaft maaking sure tthat the hole (37) on the flywheel is 2) Insta align ned with the e lowered to ooth (38) on the cranksh haft. er washer supplied s with special to ool Part no. 887133931 on the cran nkshaft. The e 3) Inserrt the coppe copp per washer must m be use ed ONLY to insert the flywheel completely on n the cranksshaft and be e Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 remo oved after this operatio on. For the final f tighten ning use the e washer (29 9) already on n the engine e and removed du uring the disassembly ph hase Using a 34 mm bush b and a hammer, h drive the flywh heel assemb bly fully hom me on the cra ankshaft. ATTENTION During this phase, make sure that the d driven gear teeth are NOT overla aid on the intermediate starter gear teeth. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 4) Insta all special to ool Part no.8 887133367 driving d the 2 pins (26) fully home in n correspond dence of the e holes on the flyw wheel and sttart the 2 sccrews (27). Partt no.8871333 3367 he instructio ons below: 5) To tighten nut (28) follow th ut (28) with copper wassher to a to orque of 330 0 Nm ± 5%; during this phase it is tighten nu necessary to tighten the 2 screwss (27) progre ssively; ut (28) and copper c washer; remove nu Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 insert the steel washe er (29) previo ously removved; apply 3 beads of LOCT TITE 648 on the cranksh haft thread, as shown in n the figure. apply LOCTITE 648 th hroughout nut (28) first 3 threads as shown in tthe figure. TENTION ATT Do not exceed the quantity y of LOCTIT TE 648 requiired and sho own in the picture. Perform th he final tighttening of nu ut (28) to a ttorque of 3330 Nm ± 5%.. NOTE Tho oroughly clea an the nut top t side from m LOCTITE 6 648 residues. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 6) Rem move special tool Part no o. 8871333677. d) Vehicle reassembly y 1) Applly a bead off ThreeBond d 1207B black sealing ccompound a along the en ntire surface e (34) of the e crankcase couple ed with the generator cover. ATTENTION pplying Thre eeBond 12077B black seaaling compou und check th hat: Before ap there is no dirt of any type insside the cra nkcase; there is no dirt of any type on n the sealantt application n surface; the su urface is well dry and if not n run a cle ean cloth ove er it again. all the gene erator cover (21) within 5 minutes o of applying the sealantt and drive it fully home e 2) Insta on th he crankcase e. NOTE at the stator cable retaining rubberr element (339) is correcttly fitted in tthe relevantt Check tha seat on th he generato or cover (21).. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 3) Startt special screw M6X35 (17), the 2 special scre ews M6X30 0 (18), the 9 screws M6x30 (19) and d screw w M6x35 (20 0). Tighten all the screws s to a torque t of 13 Nm ± 10% ffollowing the e sequence shown in the figure. 4) Fit tiiming inspecction cover (23) by tighte ening the 2 sscrews M6x114 (22) to a to orque of 5 Nm ± 10%. 5) Fit the t side stand switch by b inserting the timing pin (40) off the switch in the hole e (41) of the e stand. Tighten the t retaining g screw M6X X1 (24) to a ttorque of 5 Nm ± 10%. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 6) Fit the wiring co over (16) by tightening t the t 3 screwss M5x12 (15) to a torque e of 4 Nm ± 110%. 7) Inserrt the gear shift lever on the gearbox selecto or shaft folllowing the initial timing previously y mark ked. 8) Applly Loctite 22 22 on the thread of screw M6x18 (14 4) and tighten to a torque of 10 Nm m ± 10%. 9) L front hee el guard by tightening t th he 2 screws M5X10 (25)) to a torque e of 5 Nm ± 10%. Fix LH 10) Rele ease clutch slave cylinde er, engine rpm sensor an nd gear senssor from the e elastic band. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 11) Inserrt clutch pusshrod (13) alligning anti--rotation pi n (42) with h holes (43), a as shown in tthe figure. 12) Fix clutch c actua ator (9), which includes the anti-rottation insert, on the clu utch pushro od previously y time ed by insertin ng anti-rota ation pin (42 2) into the se n the anti-ro otation inserrt. eats (44) on 6 (8) to a torrque of 10 N Nm ± 10%, fo ollowing sequence 1 – 2 – 3 – 1. 13) Tighten the 3 sccrews M6x16 Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 14) Fix engine e rpm m sensor (12 2) on genera ator cover b by tightenin ng screw M M6x16 (10) w with relevant sprin ng washer (111) to a torqu ue of 10 Nm m ± 10%. 15) Posittion gear se ensor (7) on the generattor cover maaking sure tthat the label is visible, as shown in n the figure. f Applly Loctite 243 3 on the thre eads of the 2 screw M4xx16 (6) and tig ghten to a to orque of 2.5 Nm ± 10%. nstall the driving pulley cover (5) it is necessaryy to: 16) To in 5 (3)and of screw M6 6x16 (4) to remove the e clean the threads off the 2 screws M6x25 threadlock ker previouslly applied; Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 apply Locttite 243 alon ng the threads of the 2 sscrews M6x x25 (3) and o of screw M6x x16 (4); tighten the 2 screws M6x45 M (3) an nd screw M6 6x16 (4) to a torque of 6 Nm ± 10%.. 17) Befo ore inserting g drain cap (11) with relev vant washer (2), it is neccessary to: e thread d of the cap; clean the entire eeBond 1215 5 grey along the whole tthread of the cap. apply Thre m ± 10%. tighten the drain cap (1) to a torque of 20 Nm Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 18) Rem move the fille er cap and to op up with the t oil previo ously draine ed until it rea aches the re equired levell. Tighten the filler cap to a to orque of 5 Nm N ± 5%. e side stand moves freelly and checkk the correctt operation o of the safetyy switch. 19) Ensure that the Spare Partts The part number n of th he kit require ed for this update u is as follows: Part no. Descripttion Q.ty 69928312A Flywh heel and starter clutch kkit 1 Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899 Imag ge Starrter Cluttch and Flywhee F el Replaccement Mod dels: Mo odel Yearr 2016-2017 XDiavel (all model a and coun ntry verssions) Recall Bulletin SRV--TSB-18-001 Warranty Reimburse ement for work w associa ated with this t Service Campaign will be don ne through the regular warranty claim c proced dure using th he Campaign ns section o of the DCS. nd is identified as CR145 5. The warranty claim is pre-filled an e reimbursed d: You will be 0 minutes of o labor time e (25 labor units) that in cludes the ttime necessa ary for: for 150 o bike rece eption; o installation of the fly ywheel and starter s clutcch Kit part no. 69928312 2A; o filling out the warran nty claim. the relevant comp ponent requ uired to carry y out the op peration Partt no.699283 312A. Warranty Claims filled d-in in a diffferent way y might be ccharged bacck to you during period dic Warranty y Audits. Thank you u for your cooperation. Service De epartment Ducati North America, Inc. Duca ati North Am merica www.ducatiusa.com m 448 E. Midd dlefield Road Mountain View, CA 94043 USA Tel. +1 650-933-9899