SRV-TSB-18-001

Service Bulletin Details

Public Details for: SRV-TSB-18-001

X diavel/x divael s starter clutch and flywheel replacement - this bulletin describes the proceedure to remove and replace the starter clutch and flywheel with a new and improved unit. Certain units suffered a failure of the starter clutch


- 2017 - 2016 -

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
Date
e:
To:
m:
From

Friday
y, Jan 19th, 2018
2
Deale
er Principal, General
G
Manager, Servi ce Managerr, North American Deale
er Network
Richard Kenton, Technical
T
Diirector; Jonaathan LaForrte, Technica
al Manager
Situation
n
On the ab
bove-mentio
oned model Ducati rece
eived severaal reports off the starterr motor cran
nking at idle
e
without drriving the engine, resullting in an engine
e
no-sstart condition. The ana
alysis of nettwork dealer
reports, an
nd of the retturned comp
ponents, rev
vealed that tthe cause off the pheno
omenon desccribed above
e
is starter clutch asssembly brea
akage. Therefore, the starter clu
utch ignitio
on assemblyy has been
n
redesigned
d to make itt more robu
ust and prev
vent its posssible breakage by introd
ducing a reinforced new
w
starter clutch and flyw
wheel.
This techn
nical solution has been introduced
d in the pro duction line
e; we have decided to preventively
y
replace all the startter clutch ignition asssemblies m
mounted on
n the bikess produced before the
e
edicated kit that include
es all the up dated comp
ponents.
modification with a de
n of the de
edicated kit for
f XDiavel model is parrt no. 69928
8312A.
The part no.
gh the pro
ocedure forr replacing the starte
er clutch an
nd flywhee
el with kit part no.
Althoug
699283
312A described herein
n does nott feature particular complicatio
ons, to enssure the
successsful outcom
me of this operation
o
yo
ou must strrictly comply with the instruction
ns below.
Therefo
ore, we reco
ommend that technicia
ans take the
eir time to ffully undersstand the p
procedure
before attempting
g its implementation on
n the motorccycle.
 Customerss
All bikes in
n dealer stocck (not yet registered orr already reg
gistered) and
d to be delivvered to fina
al Customers
must be updated during pre-deliv
very operatio
ons, and alw
ways before delivery to tthe final Cusstomer.
All bikes already deliv
vered to fina
al Customerss will be dire
ectly recalled
d by Ducati Motor Hold
ding through
h
ed commun
nication to the
t
Custom
mers (by e-m
mail or stan
ndard mail if no e-mail address is
a dedicate
available); Customers will then contact you to
o set an app
pointment fo
or the updatte.
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ati North Am
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m
448 E. Midd
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
 Involved Bikes
B
You can fin
nd the list of VIN numbers involved
d in CR145 o
on the DCS, in sections:
VIN HISTORY
H
CAM
MPAIGN
You can consult the
e single fram
me number.
You can consult all the VIN nu
umbers thatt Ducati Motor Holding
sent you
u.
olution
 Service So
The compo
onents need
ded for the update
u
are included in kkit Part no.6
69928312A.
The flywh
heel and starter clutch
h assembly is pre-asse
embled with
h a service screw which must be
e
removed; the
t kit also includes 8 M6x25
M
screw
ws for the fin
nal assemblyy.
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ati North Am
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m
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Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
Flywheel and startter clutch kitt part no. 69
9928312A
Descrription
Photto
Quantity
Driven
n gear
1
Flange
1
Starterr clutch
1
Flyw
wheel
1
Screws M6x25
8
Ducati hass created a video show
wing technicians how to
o correctly p
perform thesse operation
ns. It can be
e
viewed at the followin
ng link: httpss://youtu.be
e/JGQfJDHd
dnrc.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
a) Vehicle preparation
n
1) Posittion the bike
e on the rear paddock sttand.
2) Rem
move drain ca
ap (1) with copper washer (2) from o
oil sump and
d drain the ffluid.
3) Rem
move the 2 sccrews M6x4
45 (3) and the screw M6
6x16 (4) secu
uring the drivving pulley ccover (5).
4) Rem
move the 2 sccrews M4x16 (6) securin
ng the gear ssensor (7).
5) Rem
move the 3 sccrews M6x16
6 (8) securin
ng the clutch
h actuator (9
9).
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
6) Rem
move screw M6x16
M
(10) and
a relevant washer (11) securing th
he engine rp
pm sensor (12).
7) Mov
ve the gear sensor, the
e clutch sla
ave cylinderr and the e
engine rpm sensor awa
ay from the
e
work
king area, tying them with an elasticc band as sh
hown in the figure.
8) Rem
move clutch pushrod
p
(13)).
9) Rem
move the scre
ew M6x18 (114) securing the gear sh
hift lever to tthe gearboxx selector shaft and slide
e
the lever
l
out.
Duca
ati North Am
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m
448 E. Midd
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Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
ATTENTION
Before slliding the ge
ear shift lev
ver out, ma ke a mark o
on it and on
n the gearbox selector
shaft in order
o
to keep
p the correctt timing for the subsequ
uent reassembly.
move the 3 sccrews M5x12
2 (15) securing the wirin
ng cover (16)).
10) Rem
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ati North Am
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m
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dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
11) Rem
move generator cover (211) by loosening:
 special scrrew M6x35 (17);
(
M
(18);
 the 2 speccial screws M6x30
 the 9 screw
ws M6x30 (119);
x35 (20).
 screw M6x
move the 2 sccrews M6x14
4 (22) securing the timi ng inspectio
on cover (23
3).
12) Rem
13) Rem
move the scre
ew M6x1 (24
4) securing the
t side stan
nd switch.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
14) Rem
move the 2 sccrews M5x10 (25) securing the LH ffront heel gu
uard.
15) Insta
all the speciial tool Partt no.8871317
749 by tighttening the 2 screws to a torque of 5 Nm ± 10%
%
and remove the generator cover.
c
NOTE
Before re
emoving the generator cover,
c
protecct the horizo
ontal head e
exhaust man
nifold with a
cloth in order to prev
vent leakage
es of residuaal engine oil..
Part no.887
7131749
move special tool Part no
o.887131749..
16) Rem
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
NOTE
Using the
e LH rider footpeg
f
and
d the gearcchange lever as a bearing plane, p
position the
e
generator cover and protect it with a cloth.
ATTENTION
g the flywhe
eel assemblyy, rotate the
e crankshaftt (using the sspecial tool
Before disassembling
Part no. 887133824) until the engine
e
timin
ng is perforrmed: the h
horizontal piston must
e top dead centre
c
TDC and
a the refe
erence engraved pointss present on the driven
reach the
timing ge
ear must be timed as shown in the ffigure:
-
the ho
orizontal cyliinder piston positioned at the top d
dead centre (TDC):
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ati North Am
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m
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Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
Horizontal
al piston at
top dead
d center
-
engrav
ved points present
p
on the
t driven tiiming gear ttimed with tthe engrave
ed points of
the prrimary timing gear:
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
17) Insta
all special to
ool Part no.8
887133367 driving
d
the 2 pins (26) fully home in
n correspond
dence of the
e
holes on the flyw
wheel and tightening th
he 2 screws (27) to a torque of 13 Nm
m ± 10%.
Part
Pa no.8871
133367
move nut (28
8) and washe
er (29).
18) Rem
NOTE
To facilita
ate the remo
oval heat the nut with aan industriall heating gun.
19) Rem
move special tool Part no
o. 8871333677.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
20) Take
e special too
ol Part no.88
87133931:
 fix the locking flange on the flyw
wheel driving
g the 2 pinss (30) fully h
home in corrrespondence
e
of the hole
es on the fly
ywheel.
 insert the crankshaft protective
p
ca
ap.
Pa
art no.88713
33931
ear, flange, starter cluttch, flywhee
el and rotor
21) Using a sliding arm puller remove the driven ge
assembly.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
22) Rem
move special tool Part no
o. 887133931.
23) Rem
move roller bearing
b
cage
e (31) and bu
ushing (32).
ATTENTION
he removal of the rolle
er bearing ca
age and of the bushing do NOT rremove the
During th
primary timing
t
syste
em gear in order
o
to avo id loosing the engine timing.
an the surfa
aces (33) off the generrator cover and (34) off the crankccase using a
24) Thorroughly clea
degrreasing agent in orderr to remove any resid
dues of the
e ThreeBon
nd 1207B b
black sealing
g
compound.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
25) Thorroughly clean the thread
ds of crankshaft and nu t (28) from tthe Loctite 648 previou
usly applied.
ation of kit Part
P
no. 699
928312A
b) Prepara
1) Rem
move the 8 sccrews M6x25 (34) securing the rotorr (35) to the flywheel so as to recove
er the rotor.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
2) Take
e the flywheel assembly
y of kit Part no. 699283112A and rem
move the service screw.
OLD
NEW
ow is the correct orienta
ation of the flywheel asssembly pressent in kit Pa
art no.69928
8312A.
Belo
Identific
ication groovves
3) Fix old
o rotor (35) on the fllywheel asse
embly of ki t Part no. 6
69928312A orienting it so that the
e
hole (36) of the
e rotor is aligned with the
t
engrave
ed point (377) of the flyywheel, as shown in the
e
figurre.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
Take
e the 8 screw
ws M6x25 (A
A) included in the kit Paart no.69928
8312A and tiighten them
m to a torque
e
of 13
3 Nm ± 10% following
f
th
he sequence shown in th
he figure.
P
no. 6992
28312A
c) Installattion of kit Part
TTENTION
AT
Be
efore installing the flyw
wheel assem
mbly, check that the 2 engraved points present on the
drriven timing gear are tim
med with th
he engraved
d points of tthe primary timing gearr, as shown
in the figure.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
1) Take
e the flywhe
eel assembly
y and installl roller bear ing cage (311) and bushiing (32) as sshown in the
e
figurre.
NOTE
ushing with Shell
S
Gadus S2 V220 grrease.
Smear bu
all the flywh
heel assembly on the crankshaft maaking sure tthat the hole (37) on the flywheel is
2) Insta
align
ned with the
e lowered to
ooth (38) on the cranksh
haft.
er washer supplied
s
with special to
ool Part no. 887133931 on the cran
nkshaft. The
e
3) Inserrt the coppe
copp
per washer must
m
be use
ed ONLY to insert the flywheel completely on
n the cranksshaft and be
e
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
remo
oved after this operatio
on. For the final
f
tighten
ning use the
e washer (29
9) already on
n the engine
e
and removed du
uring the disassembly ph
hase
Using a 34 mm bush
b
and a hammer,
h
drive the flywh
heel assemb
bly fully hom
me on the cra
ankshaft.
ATTENTION
During this phase, make sure that the d
driven gear teeth are NOT overla
aid on the
intermediate starter gear teeth.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
4) Insta
all special to
ool Part no.8
887133367 driving
d
the 2 pins (26) fully home in
n correspond
dence of the
e
holes on the flyw
wheel and sttart the 2 sccrews (27).
Partt no.8871333
3367
he instructio
ons below:
5) To tighten nut (28) follow th
ut (28) with copper wassher to a to
orque of 330
0 Nm ± 5%; during this phase it is
 tighten nu
necessary to tighten the 2 screwss (27) progre ssively;
ut (28) and copper
c
washer;
 remove nu
Duca
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
 insert the steel washe
er (29) previo
ously removved;
 apply 3 beads of LOCT
TITE 648 on the cranksh
haft thread, as shown in
n the figure.
 apply LOCTITE 648 th
hroughout nut (28) first 3 threads as shown in tthe figure.
TENTION
ATT
Do not exceed the quantity
y of LOCTIT
TE 648 requiired and sho
own in the picture.
 Perform th
he final tighttening of nu
ut (28) to a ttorque of 3330 Nm ± 5%..
NOTE
Tho
oroughly clea
an the nut top
t side from
m LOCTITE 6
648 residues.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
6) Rem
move special tool Part no
o. 8871333677.
d) Vehicle reassembly
y
1) Applly a bead off ThreeBond
d 1207B black sealing ccompound a
along the en
ntire surface
e (34) of the
e
crankcase couple
ed with the generator cover.
ATTENTION
pplying Thre
eeBond 12077B black seaaling compou
und check th
hat:
Before ap
 there is no dirt of any type insside the cra nkcase;
 there is no dirt of any type on
n the sealantt application
n surface;
 the su
urface is well dry and if not
n run a cle
ean cloth ove
er it again.
all the gene
erator cover (21) within 5 minutes o
of applying the sealantt and drive it fully home
e
2) Insta
on th
he crankcase
e.
NOTE
at the stator cable retaining rubberr element (339) is correcttly fitted in tthe relevantt
Check tha
seat on th
he generato
or cover (21)..
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
3) Startt special screw M6X35 (17), the 2 special scre
ews M6X30
0 (18), the 9 screws M6x30 (19) and
d
screw
w M6x35 (20
0).
Tighten all the screws
s
to a torque
t
of 13 Nm ± 10% ffollowing the
e sequence shown in the figure.
4) Fit tiiming inspecction cover (23) by tighte
ening the 2 sscrews M6x114 (22) to a to
orque of 5 Nm ± 10%.
5) Fit the
t
side stand switch by
b inserting the timing pin (40) off the switch in the hole
e (41) of the
e
stand. Tighten the
t retaining
g screw M6X
X1 (24) to a ttorque of 5 Nm ± 10%.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
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Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
6) Fit the wiring co
over (16) by tightening
t
the
t 3 screwss M5x12 (15) to a torque
e of 4 Nm ± 110%.
7) Inserrt the gear shift lever on the gearbox selecto
or shaft folllowing the initial timing previously
y
mark
ked.
8) Applly Loctite 22
22 on the thread of screw M6x18 (14
4) and tighten to a torque of 10 Nm
m ± 10%.
9)
L front hee
el guard by tightening
t
th
he 2 screws M5X10 (25)) to a torque
e of 5 Nm ± 10%.
Fix LH
10) Rele
ease clutch slave cylinde
er, engine rpm sensor an
nd gear senssor from the
e elastic band.
Duca
ati North Am
merica
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m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
11) Inserrt clutch pusshrod (13) alligning anti--rotation pi n (42) with h
holes (43), a
as shown in tthe figure.
12) Fix clutch
c
actua
ator (9), which includes the anti-rottation insert, on the clu
utch pushro
od previously
y
time
ed by insertin
ng anti-rota
ation pin (42
2) into the se
n the anti-ro
otation inserrt.
eats (44) on
6 (8) to a torrque of 10 N
Nm ± 10%, fo
ollowing sequence 1 – 2 – 3 – 1.
13) Tighten the 3 sccrews M6x16
Duca
ati North Am
merica
www.ducatiusa.com
m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
14) Fix engine
e
rpm
m sensor (12
2) on genera
ator cover b
by tightenin
ng screw M
M6x16 (10) w
with relevant
sprin
ng washer (111) to a torqu
ue of 10 Nm
m ± 10%.
15) Posittion gear se
ensor (7) on the generattor cover maaking sure tthat the label is visible, as shown in
n
the figure.
f
Applly Loctite 243
3 on the thre
eads of the 2 screw M4xx16 (6) and tig
ghten to a to
orque of 2.5 Nm ± 10%.
nstall the driving pulley cover (5) it is necessaryy to:
16) To in
5 (3)and of screw M6
6x16 (4) to remove the
e
 clean the threads off the 2 screws M6x25
threadlock
ker previouslly applied;
Duca
ati North Am
merica
www.ducatiusa.com
m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
 apply Locttite 243 alon
ng the threads of the 2 sscrews M6x
x25 (3) and o
of screw M6x
x16 (4);
 tighten the 2 screws M6x45
M
(3) an
nd screw M6
6x16 (4) to a torque of 6 Nm ± 10%..
17) Befo
ore inserting
g drain cap (11) with relev
vant washer (2), it is neccessary to:
e
thread
d of the cap;
 clean the entire
eeBond 1215
5 grey along the whole tthread of the cap.
 apply Thre
m ± 10%.
 tighten the drain cap (1) to a torque of 20 Nm
Duca
ati North Am
merica
www.ducatiusa.com
m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
18) Rem
move the fille
er cap and to
op up with the
t oil previo
ously draine
ed until it rea
aches the re
equired levell.
Tighten the filler cap to a to
orque of 5 Nm
N ± 5%.
e side stand moves freelly and checkk the correctt operation o
of the safetyy switch.
19) Ensure that the
 Spare Partts
The part number
n
of th
he kit require
ed for this update
u
is as follows:
Part no.
Descripttion
Q.ty
69928312A
Flywh
heel and starter clutch kkit
1
Duca
ati North Am
merica
www.ducatiusa.com
m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899
Imag
ge
Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
 Warranty
Reimburse
ement for work
w
associa
ated with this
t
Service Campaign will be don
ne through the regular
warranty claim
c
proced
dure using th
he Campaign
ns section o
of the DCS.
nd is identified as CR145
5.
The warranty claim is pre-filled an
e reimbursed
d:
You will be
0 minutes of
o labor time
e (25 labor units) that in cludes the ttime necessa
ary for:
 for 150
o bike rece
eption;
o installation of the fly
ywheel and starter
s
clutcch Kit part no. 69928312
2A;
o filling out the warran
nty claim.
 the relevant comp
ponent requ
uired to carry
y out the op
peration Partt no.699283
312A.
Warranty Claims filled
d-in in a diffferent way
y might be ccharged bacck to you during period
dic Warranty
y
Audits.
Thank you
u for your cooperation.
Service De
epartment
Ducati North America, Inc.
Duca
ati North Am
merica
www.ducatiusa.com
m
448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899


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