MY 2018 A3-S3 Se

2018
A3/S3 Sedan & Cabriolet/RS 3
Client
Stock No.
Audi Delivery
Guidelines
Delivery Date
VIN
Delivery Inspection
Ensure that final vehicle quality inspection is completed
 Repair all defects prior to customer delivery
 Inspect exterior for damage, dings, dents and surface scratches
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect® “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® (USA only)
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to delivery
Customer Priority Topics
How long would the client like to spend on topics today? ______________________________________
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
Select Owner Priorities
 Audio system
 Navigation
 BLUETOOTH® mobile phone pairing
 Seat fitting
 Driver assistance features
 Set-it and forget-it
 Media device ports
 Voice controls
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Power outlets
 Advise the customer that Audi recommends using top-tier
detergent gasoline with a minimum octane rating of 91 AKI
(95 RON)
 Glove box
Driver Controls
 Instrument cluster, driver information systems, and steering
wheel controls
 Audi virtual cockpit (if equipped)
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Ambient LED interior lighting settings (if equipped)
 Automatic climate control
Effective 6-22-2017-US
Version 1.0
 Comfort front armrest
 Power windows: Driver-controlled lockout-switch passenger
windows, power retention until front door is opened, onetouch up/down operation for all windows, pinch protection for
all windows
 Power-adjustable, heated exterior side mirrors with powerfolding, & auto dimming (if equipped)
 Manual rear-side window sunshades (if equipped)
 Sunroof with sunshade, power tilt and slide features (Sedan
only)
 Auto-dimming rear view mirror with digital compass (if
equipped)
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Driver Controls (continued)
Infotainment
 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console (if equipped)
 Review the MMI® controls and basic functionality
 Electric rear window defogger w/automatic timed shut off
feature
 Spare tire (if equipped)
 Tool kit
Steering
 Demonstrate the multifunction steering wheel
 Tilt and telescopic adjustable steering column
 Steering wheel mounted shift paddles (if equipped)
 Audi sound system (if equipped)
 Audi music interface with two USB ports
 Bang & Olufsen® sound system (if equipped)
 MMI® Navigation plus (if equipped)
 MMI® touch with handwriting-recognition technology (if
equipped)
 CD/DVD/SD slots (if equipped)
 SiriusXM® Satellite Radio with 90-day trial subscription
 HD Radio™ Technology
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
Seating
 Voice control
 Demonstrate how to adjust the seats
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Driver and front passenger comfort head rests (sedan only)
 Heated front seats (three-step) (if equipped)
 Split folding rear seats
 “Passenger Side Airbag Off” light
 Spare tire access and cargo floor
 Lower Anchors & Tethers for Children (LATCH) provisions in rear
Owner’s Documents
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Provide Audi Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration (if applicable)
 Audi connect® with six-month trial subscription
 Wi-Fi® hotspot capabilities and 4G LTE connectivity (if
equipped)
 Inrix Online® Traffic
 Explain the Nav-Data-Update process via the customer’s MyAudi account
 Show how to manually set the clock, daylight savings time and
time zone
Orientation Drive
Vehicle Systems
 Idle start/stop efficiency system (if equipped)
 Electromechanical parking brake
 Tire pressure monitoring system (TPMS)
Suspension
 Audi magnetic ride (with dynamic, comfort and auto suspension settings)
Driver Assistance
 Audi advanced key - keyless start, stop and entry for front
doors and trunk (if equipped)
 Explain the windshield wiper and washer functions
 Parking system plus with rear view camera (front and rear
acoustic sensors) (if equipped)
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Driver Assistance (continued)
Wrap up
 Cruise control with coast, resume and accelerate features
End the orientation drive in the service write-up area
 Adaptive cruise control with stop & go (if equipped)
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Audi pre sense® basic
 Audi pre sense front: Pedestrian and vehicle collision warning
and braking initiation (if equipped)
 Audi active lane assist (if equipped)
 Audi drive select (if equipped)
 Audi side assist with Audi pre sense® rear: Rear cross traffic
alert (if equipped)
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
 Hi-beam assistant (if equipped)
Cabriolet
 Power acoustic convertible roof (operable at speeds up to 31
mph) (Cabriolet only)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
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Version 1.0
Date
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