A401773 2044060-

40 Noises from front shock bellows when steering or when the front suspension is compressed
40 17 73 2044060/3 July 14, 2017. Supersedes Technical Service Bulletin Group 40 number 16-54 dated June 9,
2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, S3
2015 - 2018
All
Without Audi magnetic ride
TT
2016 - 2018
All
Without Audi magnetic ride
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header data (Added model year)
2
06/13/2016
Revised header data (Added model year)
1
05/05/2016
Initial publication
Before proceeding, note that this bulletin does not apply to vehicles equipped with Audi magnetic ride.
 Customer may report hearing squeaking/creaking or rattling noises from front end when steering or when the
front suspension is compressed.
 The noise can be reproduced in the workshop and is heard from the upper section of the front suspension
strut.
Page 1 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
The front shock protective cover (or “bellows”) can be deformed or
incorrectly positioned for various reasons (such as improperly seated
transportation blocks or improper installation after repairs), and as a
result, can make noises in the upper section of the suspension strut
(Figure 1).
Figure 1. Front shock assembly
with front shock protective cover
highlighted.
Production Solution
Not applicable.
Page 2 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
1. Check the front shock protective covers for correct fit:
 Properly-installed front shock protective covers
should turn easily in the deep-groove ball bearings
(Figure 2).
 Improperly-installed front shock protective covers
will not turn in the deep-groove ball bearings
(Figure 3).
Figure 2. Proper installation of the front
shock protective cover.
Figure 3. Improper installation of the front
shock protective cover.
2. Repair by repositioning the front shock protective covers so that they are installed correctly, as shown
(Figure 2).
If the front shock protective cover cannot be reinstalled correctly due to permanent damage or
deformation, it must be replaced.
Page 3 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
4091
Damage Code:
0017 Reinstall front shock protective cover(s)
or
0010 Replace front shock protective cover(s)
Labor Operations:
(Only one of the four
scenarios can be claimed)
Scenario 1: Check and reinstall only
Check and reinstall 1 or
2 protective covers
4091 0699
40 TU
Scenario 2: Replace the left front protective cover
Suspension strut
remove + reinstall
4085 1901
Replace protective cover 4091 5699
150 TU
30 TU
Scenario 3: Replace the right front protective cover
Suspension strut
remove + reinstall
4085 1902
Replace protective cover 4091 5699
210 TU
30 TU
Scenario 4: Replace two protective cover (two shocks)
Diagnostic Time:
2 Suspension struts
remove + reinstall
4085 2002
290 TU
Replace 2 protective
covers
4091 5599
50 TU
GFF
No allowance
0 TU
Road test prior to
service procedure
0121 0002
10 TU
Road test after service
procedure
0121 0004
10 TU
Page 4 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance
details)
Claim Comment:
As per TSB #2044060/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
If the front shock protective cover cannot be properly reinstalled due to permanent damage or deformation it must
be replaced. Claims with undamaged parts will be denied.
Part Number
Part Description
Quantity
5Q0413175C
Protective covers (bellows)
1 or 2
Additional Information
All parts and service references provided in this TSB (2044060) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 5 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.