A911744 2037073-
Service Bulletin Details
Public Details for: A911744 2037073-
This bulletin details why the radio sounds different due to different hardware.
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 -
Models from 2018
| 2018 AUDI A3 |
| 2018 AUDI A3 CABRIOLET |
| 2018 AUDI A4 |
| 2018 AUDI A4 ALLROAD |
| 2018 AUDI A5 |
| 2018 AUDI A6 |
| 2018 AUDI A7 |
| 2018 AUDI Q5 |
| 2018 AUDI Q7 |
Models from 2017
| 2017 AUDI A3 |
| 2017 AUDI A3 CABRIOLET |
| 2017 AUDI A4 |
| 2017 AUDI A4 ALLROAD |
| 2017 AUDI A5 |
| 2017 AUDI A6 |
| 2017 AUDI A7 |
| 2017 AUDI Q5 |
| 2017 AUDI Q7 |
Models from 2016
| 2016 AUDI A3 |
| 2016 AUDI A3 CABRIOLET |
| 2016 AUDI A4 |
| 2016 AUDI A4 ALLROAD |
| 2016 AUDI A6 |
| 2016 AUDI A7 |
| 2016 AUDI Q7 |
Models from 2015
| 2015 AUDI A3 |
| 2015 AUDI A3 CABRIOLET |
Models from 2014
| 2014 AUDI A3 |
91 MIB SIRIUSXM satellite radio reception differs from MMI3G/3G+ vehicle or no reception in Puerto Rico 91 17 44 2037073/5 August 21, 2017. Supersedes Technical Service Bulletin Group 91 number 16-72 dated September 12, 2016 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A3 2015 - 2019 All MIB MMI A4, Q7 2017 - 2019 All MIB2 MMI A6, A7 2016 - 2018 All MIB2 MMI A5, Q5 2018 All MIB2 MMI Condition REVISION HISTORY Revision Date Purpose 5 - Revised header data (Added model years) 4 09/12/2016 Revised header data (Added model years) 3 04/01/2016 Revised header data (Added models) One of the following conditions is present: The customer says that the vehicle’s reception for SIRIUS radio differs from the reception in his or her other Audi vehicle. The customer says that the vehicle’s reception for SIRIUSXM radio only shows “Linking” when the vehicle is driven in Puerto Rico. Technical Background Starting with the model year 2015 A3 sedan, vehicles with the MIB MMI radio platform (MIB1 and MIB2) use a different SDARS chipset than what was used with MMI3G/3G+. The new SDARS chipset uses the XM band to receive SIRIUSXM programming, whereas MMI3G/3G+ used the SIRIUS band to receive SIRIUS programming. Both bands transmit the same programming, but are independent signals. Because the infrastructure supporting the XM band is different than the infrastructure supporting the SIRIUS band, a performance difference may be perceived. There may be a difference in signal strength compared to MMI3G/3G+, but the overall reception should remain the same or possibly be improved with XM band. Page 1 of 2 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Additionally, the SIRIUS band is transmitted over Puerto Rico via satellite, but the XM band satellite signal is not. Because there are no ground repeaters in Puerto Rico, MIB radios will not receive any satellite radio stations. Tip: MIB radios using the XM band have the same music channel line-up. However, the XM band includes sports channels that are not available on the SIRIUS band (for example, MLB channels 176-189) due to XMspecific licensing agreements in which SIRIUS is not included. Production Solution Not applicable. Glove box inserts are being updated to clarify that service in Puerto Rico is limited based on hardware capability. Service Explain the Technical Background to the customer. Tip: All Audi brand sales representatives should be provided with the information in this bulletin. Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information All parts and service references provided in this TSB (2037073) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. ©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 2 of 2 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.