A191787 2045456-
Service Bulletin Details
Public Details for: A191787 2045456-
This is an information bulletin regarding procedure for when the technician finds coolant marks during a repair.
- 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2017
| 2017 AUDI A8 |
| 2017 AUDI RS7 |
| 2017 AUDI S6 |
| 2017 AUDI S7 |
| 2017 AUDI S8 |
Models from 2016
| 2016 AUDI A8 |
| 2016 AUDI RS7 |
| 2016 AUDI S6 |
| 2016 AUDI S7 |
| 2016 AUDI S8 |
Models from 2015
| 2015 AUDI A8 |
| 2015 AUDI RS7 |
| 2015 AUDI S6 |
| 2015 AUDI S7 |
| 2015 AUDI S8 |
Models from 2014
| 2014 AUDI A8 |
| 2014 AUDI RS7 |
| 2014 AUDI S6 |
| 2014 AUDI S7 |
| 2014 AUDI S8 |
Models from 2013
| 2013 AUDI A8 |
| 2013 AUDI S6 |
| 2013 AUDI S7 |
| 2013 AUDI S8 |
19 Coolant marks on coolant pump with coolant level warning light on or detected during service work 4.0 TFSI 19 17 87 2045456/3 May 24, 2017. Supersedes Technical Service Bulletin Group 19 number 17-84 dated March 23, 2017 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment RS 7 2014 – 2017 All 4.0 TFSI A8, S6, S7 2013 – 2017 All 4.0 TFSI Condition REVISION HISTORY Revision Date Purpose 3 - Revised Service (Added worksheet) 2 03/23/2017 Revised Service (Updated information) Revised Warranty (Updated Labor Operations) Revised title (Removed parenthesis) Revised Condition (Added customer statement) 1 03/17/2017 Initial publication Customer statement: No customer concern. However, coolant marks were found during service or repair work. Coolant level warning light is on. Workshop findings: Dried coolant marks on the drive of the coolant pump (Figure 1). Page 1 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 1. Coolant marks shown around coolant pump. Technical Background The coolant pump is sealed off with a slip ring seal to the input shaft. To prevent the seal from drying up a minor coolant leak is necessary to lubricate the seal. In some cases, the excess coolant can be discharged to the outside via the vent hole. With time, the discharged coolant dries up and leads to coolant deposits. This coolant pump does not have to be replaced and was not responsible for the coolant loss. The coolant loss can be from other leaking components. In those cases, the coolant runs to the lowest point and is first visible on the coolant pump. Production Solution Not applicable. Service 1. Fill out attached check sheet with information requested and attach to the Repair Order. 2. Remove the coolant marks from the coolant pump and the surrounding components and bleed the cooling system according to ElsaPro. Check the cooling system for leaks according to the repair manual. Page 2 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 3. If no new coolant loss is detected, do not perform any repairs. 4. If a leak is found, repair as necessary. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 1950 Damage Code: 0050 Labor Operations: Bleed cooling system, check for leaks Diagnostic Time: 1938 0799 50 TU Remove + reinstall front noise dampening pan 1082 1900 (based on vehicle being serviced). Not allowed if leak is found during service work. According to ElsaPro Clean coolant pump 1950 2999 10 TU GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2045456/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 3 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Required Parts and Tools Tool Number Tool Description VAG1274/8 Adapter VAG1274B Pressure tester V.A.G1274/8 Adapter V.A.G1274/10 Adapter VAS 6096 Cooling system charge unit Additional Information All parts and service references provided in this TSB (2045456) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. ©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.