A9615002027416-6

Technical Service Bulletin
96 Sunglass holder will not close or is stuck closed
96 15 00 2027416/6 August 28, 2015. Supersedes Technical Service Bulletin Group 96 number 14-85 dated July
24, 2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4
2009 – 2016
All
Not Applicable
A5
2008 – 2016
All
Not Applicable
A6
2005 – 2016
All
Not Applicable
A7
2012 – 2016
All
Not Applicable
A8
2011 – 2016
All
Not Applicable
Q5
2009 – 2016
All
Not Applicable
Q7
2007 – 2016
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
6
-
Revised title
Revised Condition (Added information)
5
7/24/2014
Revised header data (Added model years)
Revised Warranty (Updated labor operations)
4
5/28/2013
Revised header data (Added model year)
• The sunglass holder in the dome light assembly will not latch closed or is stuck closed.
• The condition may be intermittent.
Technical Background
The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
Production Solution
Optimized sunglass holder spring latch and dome light installation procedure.
© 2015 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Check the movement of the sunglass holder. If the operation is smooth (guide pins and springs on side of holder
are okay), replace only the sunglass holder spring latch (push-push element) in the dome light assembly (Figure
1).
Figure 1: The sunglass holder spring latch
mechanism.
Tip: Do not replace the dome light assembly.
© 2015 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
9620
Damage Code:
0010
Labor Operations:
Interior light remove+reinstall
9620 1900
30 TU
Replace sunglass holder spring
9620 9999
5 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2027416/6
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
4F0947117
Spring for sunglass holder
1
Additional Information
All parts and service references provided in this TSB (2027416) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.