A4015462024687-4

Technical Service Bulletin
40 Steering wheel oscillation
40 15 46 2024687/4 July 13, 2015. Supersedes Technical Service Bulletin Group 40 number 12-25 dated August
7, 2012 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A5
2008 - 2009
All
Not Applicable
A5
2010
000001 - 008447
Not Applicable
Q5
2009
All
Not Applicable
Q5
2010
000001 - 015954
Not Applicable
A5 Cabriolet
2010
000001 - 008910
Not Applicable
A4
2009
All
Not Applicable
A4
2010
A000001 - A037158
N000001 - N011465
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Service (Updated part numbers)
Revised Required Parts and Tools (Updated part numbers)
Revised Warranty (Updated labor times)
3
8/7/2012
Revised header data
2
12/9/2011
Revised Service (Clarified repair information and updated VIN data)
• Steering wheel oscillation at highway speeds (typically between 70 and 85 mph).
• No vibration in the seat surface or other vehicle components.
• Audi original equipment tires are installed on the vehicle.
• If necessary, TSB 2022179 has been completed and the 1st harmonic of radial force of every tire and wheel
assembly is below 18 lbs at a tire pressure of 36 PSI (2.5 bar).
© 2015 Audi of America, Inc.
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
Ride disturbances such as uneven roads, wheel imbalance, impermissibly high radial forces of the tires, or other
rotating components on the front of the vehicle are transmitted to the steering wheel as a vibration or oscillation.
Tip: Steering wheel vibration is movement that can be seen and felt
(Figure 1). If vibrations are felt in any part of the vehicle, this bulletin does
not apply.
Steering wheel oscillation is a visible side-to-side movement of the
steering wheel (Figure 2), without vibration (in the steering wheel or any
other part of the vehicle).
Figure 1. Steering wheel vibration.
Figure 2. Steering wheel oscillation.
Production Solution
Updated front wishbone links are equipped with larger (75 mm) fluid-filled bushings that help dampen steering
wheel oscillation.
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Check the bushing size of the front wishbone links
(Figure 3). The original wishbone links have a 65 mm
bushing and the updated wishbone links have a larger
fluid-filled 75 mm bushing.
Figure 3 Original wishbone link (left) and updated
wishbone link (right).
2. Wishbone links are available with two different size ball joints that are not interchangeable. If the vehicle is
equipped with the original wishbone links that have the smaller 65 mm bushing, use the VIN to search ETKA
to determine the size of the shouldered hex nut (Figure 4, point 6). Use the shouldered hex nut size to
determine the correct wishbone links from the Required Parts table.
Figure 4. Example of two size shouldered hex nuts (6) for the guide link ball joint.
© 2015 Audi of America, Inc.
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
3. Install updated wishbone link conversion kit per the Required Parts and Tools chart below. If the kit part
number is not available, wishbone links can be ordered by their individual part numbers.
Tip: Check Elsa to determine which bolts are one-time use.
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
4016
Damage Code:
0010
Labor Operations:
Remove and install 2 wishbone links (front left
and front right)
4016 2050
Remove and install 2 wheels
4405 2000
20 TU
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
110 TU (A4, Q5)
90 TU (A5 Cab)
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2024687/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2015 Audi of America, Inc.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Tip: Guide links must be replaced in pairs for this TSB. If the kit part number is not available, guide links can
be ordered by their individual part numbers.
Part Number
Part Description
Quantity
8K0498998 (Kit) includes:
Guide link conversion kit – M12
1 kit (if applicable)
• 8K0407693R
• Left wishbone link – M12
• 8K0407694R
• Right wishbone link – M12
8K0498998A (Kit) includes:
Guide link conversion kit – M14
• 8K0407693S
• Left wishbone link – M14
• 8K0407694S
• Right wishbone link – M14
1 kit (if applicable)
Additional Information
All parts and service references provided in this TSB (2024687) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.