TS-WI-0256
Service Bulletin Details
Public Details for: TS-WI-0256
Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. This allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is no
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 -
Models from 2017
2017 CHRYSLER PACIFICA |
2017 DODGE GRAND CARAVAN |
2017 HONDA ODYSSEY |
2017 TOYOTA SIENNA |
Vantage Mobility International Field instructions upgrading VMIQ for Powerkneel™ current increase Document Number: TS-WI-0256 VMIQ FIRMWARE UPGRADE TO PREVENT POWERKNEEL™ OVERCURRENT ASSEMBLY AREA N/A ENGINEER Mark Miller MODEL ALL MODELS WITH VMIQ STATION # N/A RELEASE SIGNATURES TITLE SIGNATURE DATE TECHNICAL SUPPORT David Hagstrom 1/12/18 MANUFACTURING ENGINEER Mark Miller 1/12/18 DIRECTOR OF MANUFACTURING ENGINEERING Brian Mark 1/12/18 DIRECTOR OF DESIGN ENGINEERING Steve Ungetheim 1/12/18 REVISION HISTORY AUTHOR DESCRIPTION OF CHANGE David Hagstrom [Initial Release] TS-WI-0256 PAGE 1 OF 7 REV A RELEASED ECO# 1/12/18 n/a Vantage Mobility International Field instructions upgrading VMIQ for Powerkneel™ current increase Document Number: TS-WI-0256 TOOLS REQUIRED Laptop with VMIQ service tool loaded Mini USB cable SCOPE VMI has been made aware that in certain cases the VMI Powerkneel ™ may not trip the “Up-Limit” switch when releasing due to current limitations set by the VMIQ. This may result in the vehicle not being able to shift out of PARK or it may result in the conversion not deploying properly when next cycled. This upgrade is to raise the electrical current threshold to the Powerkneel ™ allowing it to extend and retract fully. SPECIAL INFORMATION You will need the newest version of the VMIQ service tool software loaded on your computer and the latest firmware version available on the Tech Support Portal. You can find the files for download at www.vantagemobility.com/technicalsupport go to VMIQ_Tools_Firmware, VMIQSupport, Firmware Updates TS-WI-0256 PAGE 2 OF 7 Vantage Mobility International Field instructions upgrading VMIQ for Powerkneel™ current increase Document Number: TS-WI-0256 1. Locate and remove the plastic snap cover on top of the VMIQ housing to expose the reset button and the USB connection. FLASHING LED STATUS LIGHT PLASTIC SNAP ON COVER 2. Connect computer to USB port using the Mini USB Cable. MINI USB CONNECTION RESET BUTTON TS-WI-0256 PAGE 3 OF 7 Vantage Mobility International Field instructions upgrading VMIQ for Powerkneel™ current increase Document Number: TS-WI-0256 UPGRADING THE FIRMWARE ON VMIQ BOX Before you begin loading new firmware make sure the USB is connected to the VMIQ and that the red LED on the VMIQ board is flashing. The easiest way to accomplish this is to have the vehicle ignition in the “ON” position or to push the reset button on the VMIQ box. 3. Locate and double-click on the VMIQ service tool icon on your computer desk top. (Make sure your laptop is connected to the Internet.) TS-WI-0256 PAGE 4 OF 7 Vantage Mobility International Field instructions upgrading VMIQ for Powerkneel™ current increase Document Number: TS-WI-0256 4. On the main menu click on the; “Enter Bootloader Mode And Load Firmware Update” button. If you are not ready and chose Exit, you will return to the previous screen. 5. Before proceeding you will be asked if you wish to continue. If you are ready click “Yes.” CAUTION: Once you have clicked yes you will be entering the Bootloader mode and you will erase the existing firmware. 6. If you are not ready and chose “No,” you will be returned to the previous screen. TS-WI-0256 PAGE 5 OF 7 Vantage Mobility International Field instructions upgrading VMIQ for Powerkneel™ current increase Document Number: TS-WI-0256 Locate the folder where your upgraded hex file is located. Hi-light it and click “Open.” The file will begin downloading automatically. *CRITICAL* Please ensure you select the correct file for your application. Chrysler Pacifica (RU) or Toyota/Honda/Grand Caravan The download process will take approximately 30 seconds. 7. When the download is complete exit out to the main menu by clicking on the “ok” in the lower right hand corner of the message box. Press the reset button on the VMIQ. *CRITICAL* IF the bar does not turn COMPLETELY green and /or this screen does not pop up documenting the file has fully transferred (Reflash Complete), disconnect the tool from the VMIQ and restart the process. TS-WI-0256 PAGE 6 OF 7 Vantage Mobility International Field instructions upgrading VMIQ for Powerkneel™ current increase Document Number: TS-WI-0256 Exit out of the system or go on to step #8. 8. To connect to the van and confirm the firmware version click on “Connect to VMIQ in Vehicle”. Click on the Diagnostic Data tab to confirm that the firmware you have loaded is correct. Chrysler Pacifica should be version 2.0.2. Honda and Toyota should be version 1.5. Hit close and exit. Note the update on the front cover sticker This document may not be reproduced without permission. Check all hard copies against the current electronic version in the Document Control System before using. Destroy promptly thereafter. Do not use draft, archived, or obsolete revisions. TS-WI-0256 PAGE 7 OF 7