DLR MSG - Safety

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From
American Honda Parts, Service & Technical Division, Campaign Administration
Subject
Safety Recall: 2005-10 Odyssey Fuel Pump Module Leak UPDATE
DATE:
05
2014
Expires on 06
19
2014
June 5, 2014
TO:
All Honda Sales, Service & Parts Managers and Personnel
FROM: American Honda Parts, Service & Technical Division, Campaign Administration
RE:
Safety Recall: 2005-10 Odyssey Fuel Pump Module Leak UPDATE
On March 13, 2014 American Honda notified NHTSA of a Stop Sale order and Safety Recall for all 2005-10 Odyssey
vehicles. When the campaign was launched, countermeasure fuel filter sets were not available for order. As of today,
June 5, 2014, the countermeasure fuel filter sets are in stock and available for dealer ordering.
Any used vehicles in dealer stock must be repaired per S/B 14-032, Safety Recall: Odyssey Fuel Pump prior to sale.
Refer to VIN Inquiry status to determine which vehicles in your inventory are affected.
The previously administered procedure of inspecting all vehicles and replacing fuel filter sets as necessary is no longer
valid. From this point forward, all vehicles should be repaired using the countermeasure fuel filter set and procedure
outlined in S/B 14-032. To reflect this change, VIN inquiry links to S/B 14-015 have been expired, and all affected
vehicles, regardless of any repairs made previous to June 5, 2014, will show an open link to S/B 14-032.
In mid-June American Honda will begin notifying customers that parts are available.
As always, be sure to check VIN Inquiry status to ensure a particular vehicle is eligible for this recall.
Return Request
You must return all 17048-SHJ-A00 & 17045-SHJ-A30 you have in inventory.
No Shipment Listing or Invoice is required for this return. These returns will not be charged against your SRA credit.
Return iN OAR Procedure
1.
Complete the iN OAR procedures.
2.
Use Reason Code “S,” with eleven zeros for the Shipper Number.
3.
Use Item Number “9999.”
4.
Enter “Ody Fuel Pump/Sending Unit Return” in the Remarks Section.
5.
When approved an “Authorization Return document” via the mail will be received. Please return parts as normal
with the “Return Authorization attached.”
6.
Return P/N 17048-SHJ-A00 & P/N 17045-SHJ-A30 on your returning DSO Truck or normal method of return.
After receiving the Authorized Return Documents, ship the parts freight prepaid.
You will be credited return freight charges. Order adjustment requests (OARs) must be submitted by July 3rd, 2014.
Click here for a copy of service bulletin 14-032.
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