DLR MSG - Safety

Service Bulletin Details

Public Details for: DLR MSG - Safety

Dealer message - on march 13, 2014 american honda notified nhtsa of a stop sale order and safety recall for all 2005-10 odyssey vehicles. Any used vehicles in dealer stock must be inspected, and if necessary, repaired per s/b 14-015, safety


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From
American Honda Parts, Service &Technical Division, Campaign Administration
Subject
Safety Recall: 2005-10 Odyssey Fuel Pump Module Leak UPDATE
21
2014
Expires on 04
04
2014
DATE: March 21, 2014
TO: All Honda Sales, Service & Parts Managers and Personnel
FROM: American Honda Parts, Service &Technical Division, Campaign Administration
RE: Safety Recall: 2005-10 Odyssey Fuel Pump Module Leak UPDATE
On March 13, 2014 American Honda notified NHTSA of a Stop Sale order and Safety Recall for all 2005-10 Odyssey
vehicles. Any used vehicles in dealer stock must be inspected, and if necessary, repaired per S/B 14-015, Safety Recall:
Odyssey Fuel Leak or Smell prior to sale. Refer to the eResponsibility report or VIN Inquiry status to determine
which vehicles in your inventory are affected.
This campaign will have two phases. During the first phase, customers will be notified of the recall. If a customer comes
in and either complains of a fuel smell, fuel leak or requests an inspection, refer to the inspection and repair procedure in
S/B 14-015. Otherwise, customers should wait until the second phase of the recall. For the second phase, all vehicles
identified in the VIN status inquiry will receive improved parts, including those that previously had the fuel filter set
replaced with original parts.
Addressing Unsold Used Vehicle Inventory
Vehicles that are currently on stop sale may not be sold until they are inspected, and repaired as necessary per service
bulletin 14-015. Any customer purchasing a unit affected by an open recall must be advised of the recall. Assure them
that the necessary inspection and/or replacement has been completed, and that they will be notified by American Honda
once improved parts are available.
Addressing Customer-Owned Vehicles
Refer to service bulletin 14-015 for all customers who visit the dealership complaining of a fuel smell or leak, or who
request an inspection. All other affected customers should be advised of the open recall on their vehicle, and assured that
American Honda will contact them when parts are available.
Click here for the Q&A File in PDF format.
© 2000–2014, American Honda Motor Co., Inc. All Rights Reserved.
American Honda Motor Co., Inc.
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