Article 2012-13

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Public Details for: Article 2012-13

Article informing dealers of safety campaign 2012-13 - fuel cap replacement. The fuel cap may not seal properly the fuel tank filler neck. Fuel vapors in the presence of an ignition source could result in a fire.


- 2012 - 2011 - 2010 - 2009 - 2008 -

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Roadster 2012-13 en Can-Am Roadster - Fuel Cap Replacement
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WARNING
All involved customers must be notifie, all involved units must be corrected as per instructions herein.
Product:
Roadster
Bulletin type:
Safety Campaign
Bulletin no:
2012-13 (rbg2012-013 en AP)
Revision no:
Revision date:
Campaign no.:
2008–0011
2009–0007
2010–0015
2011–0019
2012–0013
Publication date:
December 21, 2012
Subject:
Can-Am™ Roadster - Fuel Cap Replacement
Year
Model
2008
GS Series
2009
GS Series
2010
RS Series
RT Series
2011
RS Series
RT Series
2012
RS Series
RT Series
Model number
Serial number
All
All
PROBLEM
The fuel cap may not seal properly the fuel tank filler neck. Fuel vapors in the presence of an ignition source could result in a fire.
SOLUTION
Install new improved fuel cap.
Discard the old one.
REQUIRED PARTS
Please order fuel cap through the normal channel.
description
Part number
Fuel cap
709 000 414
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Fuel cap
709 000 414
1
PROCEDURE
Remove and discard vehicle's fuel cap.
Install the new improved fuel cap.
NOTE: For reference, please see below pictures that will help you identify the new fuel cap which has a reddish color seal AND a different size
handle.
NEW IMPROVED FUEL CAP – REDDISH SEAL
NEW IMPROVED FUEL CAP – EXTERIOR SHAPE
WARRANTY
Submit a warranty claim using the following information.
For claiming procedure, refer to the DEALER/DISTRIBUTOR WARRANTY GUIDE.
Campaign Claim
Campaign Number
2008-0011
2009-0007
2010-0015
2011-0019
2012-0013
Claim Type
Campaign Claim
Action
Repair
Flat Rate Time
0.3 hour
Click in the REPAIR check box while completing your claim in BOSSWeb.
Campaign Activation
Campaign activation procedure if unit is eligible but does not appear in the recall on BOSSWeb.
For US and Canadian Dealers:
If an eligible vehicle does not appear in the recall on BOSSWeb, send a e-mail to [email protected] including the following information:
- SUBJECT: Fuel Cap Recall Activation
- Serial number of the unit
- Customer name.
BRP will activate the unit in the campaign and will return a confirmation e-mail.
When receiving this confirmation, you will be able to claim this recall.
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When receiving this confirmation, you will be able to claim this recall.
For Dealers Outside of United States of America and Canada
Contact your regional after sales office for specific instructions.
Obsolete Fuel Cap
Please discard all obsolete fuel caps (P/N 709 000 182) that you have in inventory.
Process a Parts Claim (from inventory) for credit of obsolete fuel cap.
IMPORTANT: To be eligible for the credit, your claim must be received before April 30th, 2013.
Dealer and owner letters.pdf
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