C1983
Service Bulletin Details
Public Details for: C1983
This campaign authorizes certified repair locations to re-calibrate the ecm on certain l9 cm2350 my2017 engines.
- 9999 -
Models from 9999
9999 CUMMINS L9 |
L9 CM2350 MY2017 Transit Calibration Campaign Page 1 of 4 Warranty Field Campaign Campaign Number: c1983 Revision: L9 CM2350 MY2017 Transit Calibration Campaign Released Date: 09-Feb2018 Expiration Date (U.S. and Canada): 01-Feb2020 Expiration Date (International): 01-Feb2020 L9 CM2350 MY2017 Transit Calibration Campaign Attention • U.S / Canadian Dealers • U.S / Canadian Distr./Branches and Div. Offices • Worldwide distr./ branches and Div./Reg Offices (Automotive & CIHR-MR) If additional information is required, please contact your Cummins Warranty Operations Group Leader. Description This Campaign authorizes certified repair locations to re-calibrate the ECM on certain L9 CM2350 MY2017 engines. Note : This field action provides retroactive coverage for repairs completed by Cummins authorized repair locations prior to the release date of this document. Action In order to qualify for repair under this field action, an engine: 1. will be covered Regardless of coverage status, and https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html 2/20/2018 L9 CM2350 MY2017 Transit Calibration Campaign Page 2 of 4 2. must show as OPEN on QuickServe® Online for this field action. Note : The ESN list is attached for reference. After verifying that the engine meets the above requirements, perform the following actions: 1. Recalibrate the ECM as described in Procedure 019-032 in Service Bulletin 4310787 for L9 CM2350. Download the latest calibration available on Quickserve® Online. 2. File claim for labor associated with this repair. Provide documentation of the ECM revision codes from before and after the recalibration in the claim narrative. Material Disposition There are no materials involved in the field action. Reimbursements Parts There are no parts covered in this field action. Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim narrative, may also be claimed on this action. Labor Using Applicable Access Code and Time SRT Code Description 00-90X Administrative time 00-90X Administrative Time Open and Close Repair Order (Road Repairs) 19-0G5 Engine Control Module Calibration Code Transfer (EPA 2017) Time (hrs) Travel Travel is covered under this field action. Towing is not covered under this field action. Note : Please schedule the Technician's time to maximize the number of units that can be repaired on a single visit. When filing claims for multiple ESNs, where travel is required and authorized, travel can be filed to ONLY one (1) https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html 2/20/2018 L9 CM2350 MY2017 Transit Calibration Campaign Page 3 of 4 ESN. NOTE: Technician travel for this Transit action is authorized at 10 vehicles per trip. Other Claimables Consumables are not covered under this field action. Claim Instructions For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local Cummins Distributor. Claim Codes Description Code Account Code: 65 Pay Code: Distributor = X Pay Code: Dealer = D Pay Code: International = I Failure Code: WEQPED Attachments Click here to see c1983_esn-list.xls (/service/english/attachments/c1983_esn-list.xls) Engine Family Fuel System Design Application Market Application Automotive All Last Modified: 09-Feb-2018 https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html 2/20/2018 L9 CM2350 MY2017 Transit Calibration Campaign https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2019/c1983.html Page 4 of 4 2/20/2018