K15164821

Solution K15164821
Tuesday, March 6, 2018 7:19:23 PM CET
Solution
Title (customer effect)
Volvo Chassis - Diagnostic Trouble Code ( DTC ) P2002, Diagnostic Information OBD13 And Newer
Cause
Diagnostic Trouble Code (DTC) P2002 may log on OBD13 and newer chassis.
Solution
Verify the chassis emissions level
• Details can be found in the Product Details box on the Product tab in PTT as seen
below:
For OBD15 And OBD16 (Commonly Year Models 2016 and 2017) Chassis:
- Software improvements have been released to address this code. If P2002 is
present and there are no other symptoms to indicate a physical issue, software
should be checked and updated as necessary.
- One or two modules can be affected by this update. Ensure the proper
instructions are followed:
- If the chassis has had containment software loaded previously:
• Reprogram the Engine Control Module ( EMS ) ONLY
- If the chassis has not had software containment
• Reprogram the following modules in the order listed.
1. Engine Control Module ( EMS )
2. Aftertreatment Control Module ( ACM )
- If the chassis returns for frequent recurrence of the code following the software
update, normal Guided Diagnostic procedures will need to be followed.
For OBD13 (US14 Engine, non-common rail):
- Refer to SNV15-034 for further information if Guided Diagnostics ( GD )
concludes that there is no fault found ( NFF ).
For US17 (GHG17, with common rail) And Newer Chassis:
- In addition to performing diagnostic steps, an eService case should be created
as instructed in SNV16-026 for further instruction and assistance.
Campaign code
SNV15-034
Solution visibility
Dealer distribution
Function(s)/component(s) affected
Function affected
Documentation , SNV , engine , exhaust , DPF , EGR , CV electronic control unit , 1
1 0 EMS , MID 128 – EMS , EECU
Function Group
Function Group
254 catalytic converter; exhaust emission control equipment , 258 emissions aftertreatment
Customer effect
Main customer effect
regeneration , calibration/programming/pairing/missing operation , diagnostics
/methodology , efficiency/abnormal behavior , fault code/display , visual appearance
Fluid implicated
Lights/Messages on
information display
air
message on display
Fault code(s)
OBD 2013 Diagnostic
Trouble Codes
NA_MIDs
P2002
MID 128 EMS
Conditions
Vehicle operating mode
Frequency of occurrence of
problem
when driving , when stationary
always
Administration
Author
a175606
Last modified by
RU4469V
Creation date
16-12-2015 14:12
Date of last update
07-02-2018 16:02
Status
Published
Average score
0
Number of scores
2
NA_VOLVO_Vehicle_Range
NA_VOLVO_Vehicle_Ra
nge
Conventional , VNR , VNX , VNL , VNM , VHD , VAH
Engine family
Engine family
Volvo , 11L Engine , 13L Engine , 16L Engine
Emission Standard
Emission Standard
2018 , OBD2017 , US17 GHG , US16 , US15 , US13 OBD , US14 GHG