NTB14-120a

Classification:
Reference:
EL14-056a
Date:
NTB14-120a
February 27, 2018
2013-2018 FRONTIER AND 2013-2015 XTERRA;
TRIP ODOMETER CANNOT BE RESET
This bulletin has been amended to update the Applied Vehicles. No other changes have been
made. Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2013-2018 Frontier (D40)
2013-2015 Xterra (N50)
IF YOU CONFIRM:
The reset/change button does not function:




Speedometer
Trip odometer readings cannot be
reset/cleared
If equipped: Cannot change from one
trip odometer reading to the other
If displayed: Cannot reset the LOOSE
FUEL CAP warning message
If equipped: Cannot change modes in
the trip computer
Pin
Display
AND
The reset/change button (pin) is stuck in the
up or down position.
Figure 1
ACTION:
Realign the combination meter.
If rub marks are seen on the pin, replace it.

Refer to this bulletin’s SERVICE PROCEDURE for combination meter realignment,
and reset/change button replacement (if needed).
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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1
2
3
Figure 2
1) Combination meter
2) Pin
3) Front cover
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NTB14-120a
SERVICE PROCEDURE
Realign Combination Meter
1. Inspect the reset/change button (pin).
a. If the pin shows rub marks, go to Reset/Change Button Replacement on the
next page.
b. If the pin shows no rub marks, go to step 2.
2. Remove cluster lid A.

Refer to the Electronic Service Manual (ESM), section BODY INTERIOR >
INTERIOR, for removal procedure.
3. Loosen all four (4) combination meter screws.
4. Slide the combination meter upward as far as the alignment dowels will allow,
and then hold.
5. While holding the combination meter upward, secure all 4 screws.

Secure the lower screws, and then the upper screws.
6. Verify the pin works normally.
7. Install cluster lid A.

Refer to the ESM, section BODY INTERIOR > INTERIOR, for installation procedure.
Green arrows;
step 3 and 5
Step 4
Figure 3
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NTB14-120a
Reset/Change Button Replacement
1. Remove cluster lid A.
 Refer to the ESM, section BODY INTERIOR > INTERIOR, for removal procedure.
2. Remove the 4 screws, and then remove the combination meter.
3. Unsnap the clips holding the front cover, and then remove the front cover.
Green arrows;
step 2 and 6
Step 6
Step 3
Figure 4
Figure 5
4. Pull out the pin, and then put in the new one.
 The replacement pin is listed in PARTS INFORMATION.
5. Carefully snap the front cover in place.
 Make sure the pin goes through both holes easily.
Pin
Step 5
Step 4
Figure 6
Figure 7
6. Install the combination meter:
a. Connect all electrical connections to the combination meter, and then put the
combination meter in place.
b. Loosely install the 4 screws.
c. Slide the combination meter upward as far as the alignment dowels will allow, and
then hold.
d. While holding the combination meter upward, secure all 4 screws.
 Secure the lower screws, and then the upper screws.
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NTB14-120a
7. Verify the pin works normally.
8. Install cluster lid A.

Refer to the ESM, section BODY INTERIOR > INTERIOR, for installation procedure.
PARTS INFORMATION
DESCRIPTION
KNOB-RESET
MODEL
2013-2018 Frontier
2013-2015 Xterra
PART NUMBER
QUANTITY
24829-9CA0A
1, if needed
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Realign or replace meter pin
24820-9BF1C
RB10AA
ZE
32
(1)
(1) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
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NTB14-120a