T-TT-0280-14

Service Bulletin Details

Public Details for: T-TT-0280-14

During pre-delivery service (pds), it is standard procedure (as outlined in the pds check sheets) to verify that the safety connect system is in ?Shelled mode? With a green led illuminated prior to delivering the vehicle. Occasionally setti

- 2014 -

Models from 2014

2014 TOYOTA 4RUNNER

2014 TOYOTA AVALON

2014 TOYOTA CAMRY

2014 TOYOTA HIGHLANDER

Tech Tip T-TT-0280-14
January 05, 2014
Subject
Market
USA
Safety Connect Initialization During PDS
Service Category
Section
Audio/Visual/Telematics
Cellular Communication
Applicability
Camry, Av, RAV EV, Prius, Highl, Sienna
APPLICABLE VEHICLES
2014
2014
2014
2014
2014
2014
2014
Camry
Prius
Avalon HV
Prius V
Avalon
Prius C
Camry HV
2014
2014
2014
2014
2014
2014
Highlander
Sienna
RAV4 EV
4Runner
Prius PHV
Highlander HV
CONDITION
During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to
verify that the Safety Connect system is in “Shelled Mode” with a green LED illuminated prior to
delivering the vehicle. Occasionally settings in the Data Communication Module (in-vehicle DCM), or
on the network may prevent the “Shelled Mode” status. In these potential cases, the vehicle is likely
to be in “Shipping Mode” and a red LED may be detected with or without a DTC.
NOTE: “Shipping Mode” is quick to identify as both red and green LEDs blink together for 20
seconds. If “Shipping Mode” is identified, please continue with the following recommendations.
RECOMMENDATIONS
In the event that a green LED does not remain illuminated after the ignition is turned on and after the
LED system check, first attempt a DCM Activation using the Techstream “Telematics” utility as
outlined in the Repair Manual.
NOTE: The Repair Manual indicates that a red LED remaining on without a DTC requires a
DCM replacement repair. A repair might not be necessary if the system only needs to be
activated.
Please review the flow chart on page 2 of this Tech Tip and the Repair Manual procedures to identify
modes and the activation process. If the DCM Activation utility does not result in successful activation,
contact the TAS hotline prior to replacing the DCM.
Expires on
Ver. 2.3 01/01/2014 T
01/05/2015
© 2014, Toyota Motor Sales, USA
Page 1 of 3
Tech Tip T-TT-0280-14
January 05, 2014
Subject
Market
Safety Connect Initialization During PDS
USA
Applicability
RECOMMENDATIONS
Expires on
Ver. 2.3 01/01/2014 T
01/05/2015
© 2014, Toyota Motor Sales, USA
Page 2 of 3
Tech Tip T-TT-0280-14
January 05, 2014
Subject
Market
Safety Connect Initialization During PDS
USA
Applicability
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ver. 2.3 01/01/2014 T
01/05/2015
© 2014, Toyota Motor Sales, USA
Page 3 of 3