T-SB-0082-13 Rev
Service Bulletin Details
Public Details for: T-SB-0082-13 Rev
Some 2012 ? 2013 model year rav4 ev vehicles may experience a condition where the charge schedule function is intermittently inoperative. The condition may result from power interruption including: momentary blackout from the utility compan
Models from 2013
2013 TOYOTA RAV4 EV |
Models from 2012
2012 TOYOTA RAV4 EV |
T-SB-0082-13 Rev1 July 1, 2013 Charge Schedule Function Inoperative Intermittently Service Category Audio/Visual/Telematics Section Navigation/Multi Info Display Market USA Applicability YEAR(S) MODEL(S) 2012 – 2013 RAV4 EV ADDITIONAL INFORMATION REVISION NOTICE September 6, 2013 Rev1: • The Required Tools and Equipment, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Introduction Some 2012 – 2013 model year RAV4 EV vehicles may experience a condition where the charge schedule function is intermittently inoperative. The condition may result from power interruption including: momentary blackout from the utility company, long term power outage, removing and reconnecting the charging plug, or other circumstances. Follow the procedure in this bulletin to update the multi-information display software to address this condition. NOTE This software update does NOT affect: • Vehicle charge start time • The use of an EVSE timer • Inability to charge on the 31st of the month Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VIN shown below. MODEL PLANT PRODUCTION CHANGE EFFECTIVE VIN RAV4 EV TMMC 2T3YL4DV#DW001893 © 2013 Toyota Motor Sales, USA Page 1 of 7 T-SB-0082-13 Rev1 July 1, 2013 Page 2 of 7 Charge Schedule Function Inoperative Intermittently Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 EL1309 Firmware Update 0.3 86100-0R032 99 99 APPLICABLE WARRANTY • This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date. • Warranty application is limited to occurrence of the specified condition described in this bulletin. Required Tools & Equipment PART NUMBER QTY 01008-DENSO-13C 1 SPECIAL SERVICE TOOLS (SST) USB Drive Firmware Update - DENSO* * Essential SST. NOTE • Additional SSTs may be ordered by calling 1-800-933-8335. • Please discard the previous stick 01008-DENSO-13B. Repair Procedure 1. Cycle the ignition to the “IG-ON” mode. 2. Plug the USB Drive SST into the USB slot located in the center console. 3. Press the Home button on the navigation screen. Figure 1. © 2013 Toyota Motor Sales, USA . T-SB-0082-13 Rev1 July 1, 2013 Page 3 of 7 Charge Schedule Function Inoperative Intermittently Repair Procedure (Continued) 4. Press the Setup button (“wheel” mark on the bottom right of the screen). Figure 2. . 5. Press General. Figure 3. . 6. Scroll to the second page. Figure 4. . © 2013 Toyota Motor Sales, USA T-SB-0082-13 Rev1 July 1, 2013 Charge Schedule Function Inoperative Intermittently Repair Procedure (Continued) 7. Press Software Update. Figure 5.. 8. Confirm the New software version is “VB503150.” Then press Update Software. Figure 6.. © 2013 Toyota Motor Sales, USA Page 4 of 7 T-SB-0082-13 Rev1 July 1, 2013 Page 5 of 7 Charge Schedule Function Inoperative Intermittently Repair Procedure (Continued) 9. Press Yes. The software update will take about 10 minutes. Figure 7. Figure 8.. 10. The screen in Figure 9 will display when the download is complete. Figure 9.. © 2013 Toyota Motor Sales, USA . T-SB-0082-13 Rev1 July 1, 2013 Charge Schedule Function Inoperative Intermittently Repair Procedure (Continued) 11. Remove the USB Drive SST and place the vehicle in “IG-OFF” mode. Then place the vehicle in “IG-ON” mode to restart the system. The update will automatically commence once the system has restarted. Figure 10.. Figure 11.. 12. Press Do Not Display This Message Again. Figure 12.. © 2013 Toyota Motor Sales, USA Page 6 of 7 T-SB-0082-13 Rev1 July 1, 2013 Charge Schedule Function Inoperative Intermittently Repair Procedure (Continued) 13. Go back to the Software Update screen (follow steps 2 – 7). 14. Confirm the Current software version is now “VB503150.” Figure 13.. © 2013 Toyota Motor Sales, USA Page 7 of 7