T-TT-0339-15_Rev

Service Bulletin Details

Public Details for: T-TT-0339-15_Rev

Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. Please try again later." if the following screen is seen; follow the directions below.

- 2017 - 2016 - 2015 - 2014 -

Models from 2017

2017 TOYOTA 4RUNNER

2017 TOYOTA AVALON

2017 TOYOTA HIGHLANDER

Models from 2016

2016 TOYOTA HIGHLANDER

Models from 2015

2015 TOYOTA HIGHLANDER

Models from 2014

2014 TOYOTA HIGHLANDER

2014 TOYOTA SEQUOIA

2014 TOYOTA TACOMA

2014 TOYOTA TUNDRA

Tech Tip T-TT-0339-15
Subject
October 24, 2017 16, 2016
Market
USA
Unable to Update Radio Software
Service Category
Section
Audio/Visual/Telematics
Audio/Video
Applicability
All Applicable Models
APPLICABLE VEHICLES
2014-2017
2015-2017
2015-2017
2014-2017
2015-2017
2017
2014-2017
Highlander
Sienna
Avalon HV
4Runner
Avalon
Prius Prime
Highlander HV
2016-2017
2014-2017
2015-2017
2014-2017
2015-2016
2014-2017
Prius
Tundra
Prius V
Sequoia
Venza
Tacoma
CONDITION
Some vehicles may exhibit an error message when trying to perform a radio software update: “Unable
to update the software. Please try again later.” If the following screen is seen; follow the directions
below.
RECOMMENDATIONS
Turn the vehicle ignition to the ACC ON position, remove the update USB stick from the vehicle, and
leave the vehicle in the ACC ON for a MINIMUM of 20 minutes. After the 20 minute ACC ON has
been performed, cycle the IG and attempt to perform the radio update.
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ver. 2.5 02/06/2015 T
04/24/2018
Rev1
© 2015, Toyota Motor Sales, USA
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