L-SB-0095-16
Service Bulletin Details
Public Details for: L-SB-0095-16
Tsb: some 2010 ? 2014 model year ct 200h vehicles equipped with 2zr-fxe engines may exhibit engine oil consumption. The piston and ring assembly has been redesigned to minimize oil consumption. Use the inspection procedure in this bulleti
Models from 2014
2014 LEXUS CT 200H |
2014 LEXUS CT HYBRID |
Models from 2013
2013 LEXUS CT 200H |
2013 LEXUS CT HYBRID |
Models from 2012
2012 LEXUS CT 200H |
2012 LEXUS CT HYBRID |
Models from 2011
2011 LEXUS CT 200H |
2011 LEXUS CT HYBRID |
L-SB-0095-16 November 16, 2016 2ZR-FXE Engine Oil Consumption Inspection Procedure Service Category Engine/Hybrid System Section Engine Mechanical Market USA Applicability YEAR(S) MODEL(S) 2011 - 2014 CT200H ADDITIONAL INFORMATION Introduction Some 2010 – 2014 model year CT 200h vehicles equipped with 2ZR-FXE engines may exhibit engine oil consumption. The piston and ring assembly has been redesigned to minimize oil consumption. Use the Inspection Procedure in this bulletin to address this condition prior to ANY repairs. Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown below. MODEL DRIVETRAIN PRODUCTION CHANGE EFFECTIVE VIN CT 200h 2ZR-FXE JTHKD5BH#E2180953 Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 EG1634 Oil Consumption Inspection 0.5 13101-37120 11 19 APPLICABLE WARRANTY This repair is covered under the Lexus Powertrain Warranty. This warranty is in effect for 72 months or 70,000 miles, whichever occurs first, from the vehicle’s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin. © 2016 Lexus, a division of Toyota Motor Sales, USA Page 1 of 6 L-SB-0095-16 November 16, 2016 Page 2 of 6 2ZR-FXE Engine Oil Consumption Inspection Procedure Parts Information PART NUMBER PART NAME QTY 00411-14001-1 Inspection Labels 1 Roll* * 100 labels per roll. NOTE Lexus requires specific security seals to be used for this activity (shown to the right). Contact the Materials Distribution Center (MDC) for ordering information. Labels may be ordered in packages of 100 from the Materials Distribution Center (MDC) through Dealer Daily – Parts – Dealer Support Materials Orders. Required Tools & Equipment REQUIRED TOOLS & MATERIAL QTY ILSAC GF-4 Multi-grade SAE 0W-20 or 5W-20 4.4 U.S. quarts (4.2 liters) Inspection Procedure NOTE In some cases, a P030# (cylinder # misfire detected) DTC may also be set as a result of oil consumption. This bulletin does NOT cover the cost of an oil change. If the vehicle is approaching Lexus recommended service interval mileage at the start of the test, recommend an oil change at customer cost to ensure valid test results. Vehicle Preparation for Oil Consumption Test 1. Confirm customer complaint and request Engine Oil Consumption Test. 2. Fill oil to “Full” mark shown on dipstick. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0095-16 November 16, 2016 Page 3 of 6 2ZR-FXE Engine Oil Consumption Inspection Procedure Inspection Procedure (Continued) Vehicle Preparation for Oil Consumption Test (Continued) 3. Mark the following locations with Inspection Labels to indicate/prevent tampering during the test: Dipstick Oil Drain Plug Fill Cap Oil Cooler Line Oil Filter NOTE Use the required Inspection Labels (MDC P/N 00411-14001-1) on the locations specified above. Figure 1. Oil Pan With Inspection Label Applied © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0095-16 November 16, 2016 Page 4 of 6 2ZR-FXE Engine Oil Consumption Inspection Procedure Inspection Procedure (Continued) Vehicle Preparation for Oil Consumption Test (Continued) Figure 2. Indication of Inspection Label Removal 4. Complete Section A of the “Engine Oil Consumption Test” at the end of this bulletin. NOTE Attach the completed “Engine Oil Consumption Test” to Repair Order. It will be used later in the Inspection Procedure. This form will also be required for warranty submissions. 5. Return the vehicle to the customer advising them to return for inspection in 1100 – 1300 miles. NOTE Advise customer if they do NOT return inside the 1100 – 1300 miles range, the results will be VOID. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0095-16 November 16, 2016 Page 5 of 6 2ZR-FXE Engine Oil Consumption Inspection Procedure Confirm Engine Oil Consumption Condition Upon Vehicle Return After 1100 – 1300 Miles 1. Check the dipstick to confirm oil level. If FULL, this vehicle does NOT meet Oil Consumption Criteria, remove ANY tamper tape residue and return vehicle to the customer. If NOT full, continue to step 2. 2. Add 1 quart of oil from a NEW quart container. NOTE Use oil from NEW 1 quart container to ensure accurate volume measurement. 3. Start engine and warm-up to operating temperature. 4. Turn OFF the engine, and let the vehicle rest for 5 minutes. 5. Check the dipstick to confirm oil level. A. If above full, this vehicle does NOT meet Oil Consumption Criteria. Drain to the “Full” level, remove ANY tamper tape residue and return vehicle to the customer. B. If below full, follow the Repair Procedure outline in the Service Bulletin No. L-SB-####-16, “2ZR-FXE Engine Oil Consumption Repair Procedure.” 6. Complete Section B of the “Engine Oil Consumption Test” at the end of this bulletin. © 2016 Lexus, a division of Toyota Motor Sales, USA L-SB-0095-16 November 16, 2016 Page 6 of 6 2ZR-FXE Engine Oil Consumption Inspection Procedure Engine Oil Consumption Test COMPLETE AT TIME OF CUSTOMER COMPLAINT CLICK HERE for Interactive Form VIN: Model: Model Year: SECTION A: TESTING PROCEDURE PART 1 1. Mileage of Vehicle: 2. Were the required Inspection Labels used? (MDC P/N 00411-14001-1) 4. Please indicate oil level on Dipstick below after filling to "Full." 3. Please initial to indicate the following locations were marked to prevent/indicate tampering. a. Dipstick b. Oil Drain Plug c. Fill Cap d. Oil Cooler Line e. Oil Filter 5. I certify that the above information in Section A of this form is accurate. Print Name: Date: Signature: NOTE Keep this form attached to Repair Order. Additional information will be needed (Section B) when the vehicle returns. SECTION B: TESTING PROCEDURE PART 2 1. Mileage of Vehicle: NOTE If mileage difference between section A and B is NOT within 1100 – 1300 miles, test results are void. 2. Please initial to confirm the following locations were NOT tampered with. NOTE If locations below appear to be tampered with, write “Void” in box. 3. After adding 1 quart oil to vehicle (from quart container) indicate oil level below. a. Dipstick b. Oil Drain Plug c. Fill Cap d. Oil Cooler Line e. Oil Filter 4. I certify that the above information in Section B of this form is accurate. Print Name: Date: Signature: © 2016 Lexus, a division of Toyota Motor Sales, USA