A171785 2045581

17 Message "Oil level sensor: oil change necessary. Please contact Service." in instrument cluster
17 17 85 2045581/4 June 22, 2017. Supersedes Technical Service Bulletin Group 17 number 17-81 dated April
10, 2017 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2016 - 2018
All
e-tron
Condition
REVISION HISTORY
Revision Date
Purpose
4
-
Revised header data (Added model year)
3
04/10/2017
Revised header data (Updated to correct ElsaPro display issue)
2
12/23/2016
Revised Technical Background (Updated Tip)
Revised Service (Updated procedure)
Revised Warranty (Added maintenance statement)
Customer Concern:
 The message "Oil level sensor: oil change necessary. Please contact service" appears too early for due
service.
Workshop Findings:
 The customer statement can be reproduced.
 No fault code for the oil level sensor is logged.
Technical Background
Oil level too high because the oil was extracted at the last oil change service contrary to the instructions in the
maintenance documents. The oil has to be drained.
Tip:
At the last oil change/service too much oil was put into the vehicle.
Page 1 of 2
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
A replacement of the oil level sensor does not fix the problem.
Correct the oil level as described in the maintenance documents.
Warranty
The replacement of the oil level sensor for the above conditions is not covered under warranty.
If the concern occurred because maintenance guidelines were ignored, this is not covered by any Audi Warranty.
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2045581) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 2 of 2
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.