T-SB-0015-13

January 31, 2013
T-SB-0015-13
Steering Column "Pop" Noise
Service
Category
Steering
Section
Steering Column
Market
USA
Applicability
YEAR(S)
MODEL(S)
2009 – 2013
Venza
ADDITIONAL INFORMATION
Introduction
Some 2009 – 2013 model year Venza vehicles may exhibit a “pop” noise from the steering column
when turning the steering wheel sharply during low speed maneuvers. Perform the repair procedure
outlined in this bulletin to address this condition.
Parts Information
PREVIOUS PART NUMBER
CURRENT PART NUMBER
PART NAME
QTY
N/A
04007-76133
Grease Kit w/2 Cylinders
0.5 – 0.6 ml per vehicle
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
ST1300
Tilt Lever Grease Application
0.5
45250-0T010
45250-0T052
45250-0T062
91
55
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
© 2013 Toyota Motor Sales, USA
Page 1 of 4
January 31, 2013
T-SB-0015-13
Page 2 of 4
Steering Column "Pop" Noise
Repair Procedure
1. Confirm condition.
With the vehicle in Park and engine running, release the column tilt/telescopic lever and rotate
the steering wheel from right lock to left lock several times (refer to Figure 1).
With the tilt/telescopic lever released, did the steering “pop” noise go away?
• YES — This bulletin DOES apply. Go to step 2.
• NO — This bulletin does NOT apply. Refer to the applicable Repair Manual for diagnosis.
Figure 1.
3
1
5
2
4
1
Steering Column Assembly
4
Stopper Pin “Cam”
2
Column Tilt/Telescopic Lever
5
Steering Column Inner Jacket
3
Steering Column Tube
© 2013 Toyota Motor Sales, USA
January 31, 2013
T-SB-0015-13
Page 3 of 4
Steering Column "Pop" Noise
Repair Procedure (Continued)
2. Remove the lower steering column cover.
Figure 2.
.
A. Remove the 2 screws.
1
B. Push the right and left sides of the lower
steering column cover, and disengage the
2 claws.
2
1
Screws
2
Claws
3. With the column tilt/telescopic lever released, fully extend the column telescope towards the
driver’s seat and tilt column up to the highest tilt position.
4. Using the syringe from the grease kit, apply
grease to the column inner jacket and the stopper
pin “cam”.
Figure 3.
.
Grease Amount:
Column Inner Jacket: 0.3 – 0.4 ml
Stopper Pin Cam: 0.2 ml
1
2
1
Apply Grease to Column Inner Jacket
2
Apply Grease to Stopper Pin “Cam”
© 2013 Toyota Motor Sales, USA
January 31, 2013
T-SB-0015-13
Page 4 of 4
Steering Column "Pop" Noise
Repair Procedure (Continued)
5. Cycle the steering column telescope (extend and retract) 10 times to distribute grease evenly.
6. Engage the column tilt/telescopic lever.
7. With the vehicle in Park and engine running, confirm that NO noise is present by cycling the
steering wheel from right lock to left lock several times.
A. If noise still occurs, inspect for distribution of grease over areas shown in Figure 3 and apply
additional grease as necessary.
B. If noise is no longer present, reinstall the lower
column cover.
Figure 4.
1
(1) Engage the 2 claws to install the lower
steering column cover.
(2) Install the 2 screws.
Torque: 2.0 N*m (20 kgf*cm, 18 in*lbf)
2
1
Screws
2
Claws
© 2013 Toyota Motor Sales, USA