B17-011
Service Bulletin Details
Public Details for: B17-011
Service bulletin - some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and atf to mix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement.
Models from 2016
2016 ACURA TLX |
Models from 2015
2015 ACURA TLX |
Service Bulletin 17-011 April 7, 2018 08699 Version 6 Product Update: TLX 9-Speed Transmission Warmer Supersedes 17-011, dated October 18, 2017, to revise the information highlighted in yellow AFFECTED VEHICLES Year Model 2015–16 TLX Trim All with 9-speed A/T VIN Range Check the iN VIN status for eligibility REVISION SUMMARY Under PARTS INFORMATION – REPAIR PROCEDURE C, parts quantity was changed and parts were added. BACKGROUND Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement. CLIENT NOTIFICATION Owners of affected vehicles will be sent a notification of this campaign. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they are sold. SERVICE ADVISOR Ask the client if the vehicle overheated, for example, if the MID showed a message Stop Driving Engine Temperature Too Hot or there was steam from under the hood. Other signs include coolant leaking from the radiator cap or the coolant reserve tank. OR Write down the client responses on the RO. NOTE: Any engine replaced without this documentation on the signed RO will be subject to debit. CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Acura automobile dealer. © 2017 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 46 CORRECTIVE ACTION Inspect the vehicle and based on your inspection, do one of the following: • The transmission warmer is outside the affected date. No further action is needed. • Replace the transmission warmer. • Replace the transmission, radiator, thermostat, coolant reserve tank, all of the coolant hoses, ECT sensor (1 and 2) O-rings (engine coolant temperature sensor), and flush the cooling system. • Replace the short block, cylinder heads, transmission, radiator, thermostat, coolant reserve tank, all of the coolant hoses, ECT sensor (1 and 2) O-rings (engine coolant temperature sensor), water passage, water connecting pipe, and flush the heater core. NOTE: Photos are required every time a transmission is replaced – see page 19. Any transmission replacement claims that do not include the required photos may be subject to debit. The flowchart below provides a summary to help navigate the inspection and repair procedure. Make sure you read the service bulletin steps thoroughly for the detailed repair information. Start Vehicle is OK. No further action needed. Good Check the ATF warmer date. No Good Remove the ATF warmer and check for leaks. Does ATF warmer leak? No REPAIR PROCEDURE A Replace the ATF warmer. The repair is complete. No REPAIR PROCEDURE A and B - Replace transmission, radiator, and hoses. - Flush engine. Yes Did the engine overheat? Yes REPAIR PROCEDURE A and C - Replace engine, transmission, radiator, and hoses. - Flush heater core. End Page 2 of 46 WARRANTY CLAIM INFORMATION Inspection Only (You cannot combine this LON with any others) Operation Number 2185B4 Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number Inspect the transmission warmer manufacturing date. Use this information when the ATF warmer date is outside affected range and no further action is needed. 0.2 hr 6ZF00 KG200 B17011A 06200-5J4-A71 Inspection and do REPAIR PROCEDURE A Only Operation Number 2180B2 Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number Inspect the vehicle and do REPAIR PROCEDURE A only. 2.1 hrs 6ZF00 KG200 B17011B 06200-5J4-A71 Replace: ATF Warmer Page 3 of 46 Inspection and do REPAIR PROCEDURE A and REPAIR PROCEDURE B NOTE: Photos must be submitted with any warranty claim where the transmission is replaced – see page 19. Any transmission replacement claims that do not include the required photos may be subject to debit. Operation Number 2180B3 Description Transmission Replacement Number Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 2WD BASE/TECH Inspect the vehicle and start at REPAIR PROCEDURE A and also do REPAIR PROCEDURE B. 06200-5J4-A71RM 10.5 hrs 6ZF00 KG200 B17011C 06200-5J4-A71 06200-5J4-A81RM 10.5 hrs 6ZF00 KG200 B17011D 06200-5J4-A71 06200-5L9-A72RM 10.9 hrs 6ZF00 KG200 B17011E 06200-5J4-A71 06200-5L9-A81RM 10.9 hrs 6ZF00 KG200 B17011F 06200-5J4-A71 - Replace: transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment 2180B3 2WD ADV - Inspect the vehicle and start at REPAIR PROCEDURE A and also do REPAIR PROCEDURE B. - Replace: transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment 2180B4 AWD BASE/TECH Inspect the vehicle and start at REPAIR PROCEDURE A and also do REPAIR PROCEDURE B. - Replace: transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment 2180B4 AWD ADV - Inspect the vehicle and start at REPAIR PROCEDURE A and also do REPAIR PROCEDURE B. - Replace: transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment Page 4 of 46 Inspection and do REPAIR PROCEDURE A and REPAIR PROCEDURE C NOTE: Photos must be submitted with any warranty claim where the transmission is replaced – see page 19. Any transmission replacement claims that do not include the required photos may be subject to debit. Operation Number 2180B5 Description Transmission Replacement Number Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 2WD BASE/TECH Inspect the vehicle and start at REPAIR PROCEDURE A and do REPAIR PROCEDURE C. 06200-5J4A71RM 12.7 hrs 6ZF00 KG200 B17011G 06200-5J4-A71 06200-5J4A81RM 12.7 hrs 6ZF00 KG200 B17011H 06200-5J4-A71 - Replace: engine, transmission, radiator, and hoses - Flush heater core - Includes photos, updating PCM/TCM, idle learn and alignment 2180B5 2WD ADV - Inspect the vehicle and start at REPAIR PROCEDURE A and do REPAIR PROCEDURE C. - Replace: engine, transmission, radiator, and hoses - Flush heater core - Includes photos, updating PCM/TCM, idle learn and alignment Page 5 of 46 Inspection and do REPAIR PROCEDURE A and REPAIR PROCEDURE C 2180B6 AWD BASE/TECH Inspect the vehicle and start at REPAIR PROCEDURE A and do REPAIR PROCEDURE C Replace: engine, transmission, radiator, and hoses 06200-5L9A72RM 13.1 hrs 6ZF00 KG200 B17011J 06200-5J4-A71 06200-5L9A81RM 13.1 hrs 6ZF00 KG200 B17011K 06200-5J4-A71 - Flush heater core - Includes photos, updating PCM/TCM, idle learn and alignment 2180B6 AWD ADV - Inspect the vehicle and start at REPAIR PROCEDURE A and do REPAIR PROCEDURE C Replace: engine, transmission, radiator, and hoses - Flush heater core - Includes photos, updating PCM/TCM, idle learn and alignment Page 6 of 46 PARTS INFORMATION - REPAIR PROCEDURE A Part Name Part Number Quantity ATF Warmer Kit (Includes O-Rings) 06224-5J4-305 1 Part Name Part Number Quantity ATF Type 3.1 08200-9017 1 OL999-9011A 1 REQUIRED MATERIALS – REPAIR PROCEDURE A NOTE: 1 quart will fill 5 vehicles. Coolant Type 2 NOTE: 1 gallon will fill 10 vehicles. NOTE: Order the Honda ATF for this campaign. Page 7 of 46 PARTS INFORMATION – REPAIR PROCEDURE B Part Name Part Number Transmission Quantity 1 2WD Base and Tech 06200-5J4-A71RM 2WD Advanced 06200-5J4-A81RM AWD Base and Tech 06200-5L9-A72RM AWD Advanced 06200-5L9-A81RM Flange Bolt (12 x 70 mm) 90051-R97-000 1 Flange Bolt (12 x 120 mm) 90051-5J4-000 1 Flange Nut (12 mm) 90371-SEF-000 4 Flange Bolt (10 x 35 mm) Flange Bolt (10x 45 mm) Flange Bolt (10 x 30 mm) Flange Bolt (12 x 45 mm) Flange Bolt (12 x 45 mm) 90163-SDA-A01 90163-TZ3-A00 90161-T2F-A01 90165-SDA-A00 90164-T2G-A01 1 1 3 2 1 Pre-Chamber Gasket 18393-SDB-A00 2 Exhaust Pipe Gasket (NOK) 18212-SA7-003 2 Self-Lock Nut (10 mm) 90212-SA5-003 9 Bolt (12 point 8 x 21 mm) 90113-S10-000 8 Washer Bolt (10 x 30 mm) 90382-SZA-003 2 Split Pin (3.0 x 22 mm) 94201-30220 2 Castle Nut (14 mm) 90363-S3V-A01 2 Flange Bolt (10 x 45 mm) 90163-SZ3-000 3 Flange Bolt (14 x 135 mm) 90176-SDA-A00 2 Flange Bolt (10 x 77 mm) 90167-TZ7-A01 2 Flange Bolt (10 x 24 mm) 90166-TZ7-A01 2 Flange Bolt (14 x 150 mm) 90177-SDA-A00 2 Flange Bolt (8 x 16 mm) 90101-SWA-A00 2 Flange Bolt (12 x 33 mm) 90186-SDA-A00 2 Flange Bolt (10 x 34 mm) 90162-T2A-A00 4 Snap Ring (32 x 2.2 mm) 44319-STX-A01 1 Set Ring (32 x 2.2 mm) 44319-STX-A60 1 Flange Bolt (10 x 30 mm) 90163-SDB-A00 3 Radiator (DENSO) 19010-5J2-A01 1 Reserve Tank 19101-5J2-A00 1 Reserve Tank Cap 19102-5J6-A00 1 Reserve Tank Joint 19106-RSA-G00 1 Reserve Tank Tube A 19103-5J2-A00 1 Reserve Tank Tube B 19104-5J2-A00 1 Water Hose (Lower) (A) 19502-5J2-A50 1 Page 8 of 46 Water Hose (Lower) (B) 19504-5J2-A50 1 Water Hose (Upper) 19501-5J2-A00 1 Water Inlet Hose 79721-TZ3-A00 1 Water Outlet Hose Assembly 79725-TZ3-A00 1 Warmer Hose B (ATF) 19433-5J2-A00 1 Water Hose B 19522-R9P-A00 1 Water Hose C 19523-5J2-A00 1 Water Hose A 19521-5J2-A00 1 Warmer Hose A (ATF) 19432-5J2-A50 1 O-Ring (DENSO) 91307-RTA-005 2 Thermostat Cover Assembly 19315-5J2-A01 1 Spindle Nut 90305-S3V-A11 2 REQUIRED MATERIALS – REPAIR PROCEDURE B Part Name Part Number Quantity Coolant Type 2 OL999-9011A 16 Page 9 of 46 PARTS INFORMATION – REPAIR PROCEDURE C Part Name Part Number Transmission Quantity 1 2WD Base and Tech 06200-5J4-A71RM 2WD Advanced 06200-5J4-A81RM AWD Base and Tech 06200-5L9-A72RM AWD Advanced 06200-5L9-A81RM Cylinder Block Assembly 10002-5J2-A00 1 Cylinder Head Assembly (Front) 10004-R9P-A01 1 Cylinder Head Assembly (Rear) 10005-5J6-A00 1 Exhaust Pipe Gasket (NOK) 18212-SA7-003 2 Pre-Chamber Gasket 18393-SDB-A00 1 Self-Lock Nut (10 mm) 90212-SA5-003 9 Bolt (12 point 8 x 21 mm) (AWD Only) 90113-S10-000 8 Washer Bolt (10 x 30 mm) (AWD Only) 90382-SZA-003 2 Split Pin (3.0 x 22 mm) 94201-30220 2 Castle Nut (14 mm) 90363-S3V-A01 2 Spindle Nut (24 mm) 90305-SD4-003 2 Flange Nut (12 mm) 90371-SEF-000 4 Flange Bolt (10 x 35 mm) 90163-SDA-A01 1 Flange Bolt (10 x 45 mm) 90163-TZ3-A00 1 Flange Bolt (10 x 60 mm) 90168-TA1-A00 2 Flange Bolt (12 x 45 mm) 90165-SDA-A00 2 Flange Bolt (12x 45 mm) 90164-T2G-A01 1 Flange Bolt (10 x 30 mm) 90163-SDB-A00 3 Flange Bolt (12 x 56 mm) 90170-TZ3-A00 4 Flange Bolt (10 x 50 mm) 95701-10050-08 4 Intake Manifold Cover Gasket (Upper) 17112-5G0-A01 1 Intake Manifold Gasket (Nippon Leakless) 17105-R9P-A01 1 Throttle Body Gasket 16176-RYE-A10 1 Fuel Joint Pipe Set (MSDS includes VOC) 16012-R9P-305 1 Front Intake Manifold Base Gasket 17055-R9P-A01 1 Rear Intake Manifold Base Gasket 17065-R9P-A01 1 Injector Seal Set 16453-R9P-A00 2 O-Ring 91311-5A2-A01 1 Page 10 of 46 Exhaust Chamber Gasket (NIPPON LEAKLESS) 18115-5G0-A01 2 EGR Pipe Gasket A 18716-R70-A01 1 EGR Pipe Gasket B 18719-R70-A01 1 Rear Cylinder Head Gasket (NIPPON LEAKLESS) 12261-R9P-A01 1 Front Cylinder Head Gasket (NIPPON LEAKLESS) 12251-R9P-A01 1 Timing Belt Idler Bolt 14551-RCA-A01 1 Front Water Passage Gasket (NIPPON LEAKLESS) 19411-5G0-A02 1 Rear Water Passage Gasket (NIPPON LEAKLESS) 19412-5G0-A01 1 O-Ring (Denso) 91307-RTA-005 2 Thermostat Cover Assembly 19315-5J2-A01 O-Ring (31.2 x 4.1 mm) (NOK) 91314-PH7-003 2 EGR Valve Gasket (ISHINO GASKET) 18715-PB2-000 1 Oil Filter 15400-PLM-A02 1 Radiator (DENSO) 19010-5J2-A01 1 Reserve Tank 19101-5J2-A00 1 Reserve Tank Cap 19102-5J6-A00 1 Reserve Tank Joint 19106-RSA-G00 1 Reserve Tank Tube A 19103-5J2-A00 1 Reserve Tank Tube B 19104-5J2-A00 1 Water Hose (Lower) (A) 19502-5J2-A50 1 Water Hose (Lower) (B) 19504-5J2-A50 1 Water Hose (Upper) 19501-5J2-A00 1 Water Inlet Hose 79721-TZ3-A00 1 Water Outlet Hose Assembly 79725-TZ3-A00 1 Warmer Hose B (ATF) 19433-5J2-A00 1 Water Hose B 19522-R9P-A00 1 Water Hose C 19523-5J2-A00 1 Water Hose A 19521-5J2-A00 1 Warmer Hose A (ATF) 19432-5J2-A50 1 Connecting Pipe 19505-5J2-A00 1 Water Passage 19410-5J2-A00 1 Flange Bolt (12 x 70 mm) 90051-R97-000 1 Flange Bolt (12 x 120 mm) 90051-5J4-000 1 Flange Bolt (10 x 30 mm) 90161-T2F-A01 3 Flange Bolt (10 x 45 mm) 90163-SZ3-000 3 1 Page 11 of 46 Flange Bolt (14 x 135 mm) 90176-SDA-A00 2 Flange Bolt (10 x 77 mm) 90167-TZ7-A01 2 Flange Bolt (10 x 24 mm) 90166-TZ7-A01 2 Flange Bolt (14 x 150 mm) 90177-SDA-A00 2 Bolt Washer (8 x 16 mm) 90101-SWA-A00 2 Flange Bolt (12 x 33 mm) 90186-SDA-A00 2 Flange Bolt (10 x 34 mm) 90162-T2A-A00 4 Snap Ring (32 x 2.2 mm) 44319-STX-A01 1 Set Ring (32 x 2.2 mm) 44319-STX-A60 1 Injector Clip 16451-5A2-A01 6 Spindle Nut 90305-S3V-A11 2 Sealing Washer (12 mm) 16705-5A2-A01 2 REQUIRED MATERIALS – REPAIR PROCEDURE C Part Name Part Number Quantity Coolant Type 2 OL999-9011A 3 Acura motor oil 0W-20 08798-9073 6 Page 12 of 46 TOOL INFORMATION Part Name Part Number Quantity Coolant Flush Kit Pump and Filter Set VSB02C000045 1 9 A/T Pressure Test Kit VSB02C000046 1 9 A/T Bucket and Hose Set VSB02C000047 1 9 A/T Adapter and Hardware Set VSB02C000048 1 NOTE: • Each dealer was sent one of each of these tools. If you need additional tools, contact the Honda Tool and Equipment Program at 888-424-6857. • Individual items in the kit and sets are not available separately. You must order the complete kit or set. Coolant Flush Kit Pump and Filter Set - VSB02C000045 9 A/T Adapter and Hardware Set - VSB02C000048 9 A/T Pressure Test Kit - VSB02C000046 Page 13 of 46 9 A/T Bucket and Hose Set - VSB02C000047 Page 14 of 46 INSPECTION PROCEDURE 1. Inspect the date on the transmission warmer. The affected transmission warmers were built between April 28, 2015 (2015-04-28) and July 15, 2015 (2015-07-15). • • If the build date is within the date range, go to REPAIR PROCEDURE A. If the build date is before or after the date range, no further action is needed. Return the vehicle to the client. Page 15 of 46 REPAIR PROCEDURE A 1. Raise the vehicle on a lift. 2. Remove the splash shield. Refer to the service information. 3. Remove the air cleaner. Refer to the service information. 4. Remove the intake air guide. Refer to the service information. 5. Remove the 12-volt battery. Refer to the service information. 6. Remove the battery box. Refer to the service information. 7. Remove the connector bracket. Refer to the service information. 8. Using commercially-available clamps, pinch off the coolant hoses. 9. Remove the coolant hoses from the transmission warmer. 10. Clean the connection points around the transmission fluid warmer pipes. Page 16 of 46 11. Remove the 3 hold down bolts and 2 fixing plate bolts to remove the transmission warmer. Place the warmer on a clean surface. 12. Prepare the transmission warmer to check for leaks. • • • • Remove the original ATF lines from the warmer. NOTE: Be careful not to damage the lines as you will reuse them. Install the pressure check tool as shown with the fixing plates and torque the bolts to 10 N·m (7 lb-ft). Fill a bucket with warm water. Connect shop air to pressurize the warmer and adjust the pressure check tool to 70 psi. Page 17 of 46 13. Check the transmission warmer for leaks by submerging the warmer completely under the water and watching for bubbles. • • NOTE: Some bubbles are normal when the transmission warmer is first submerged and will come to a stop. If there is a leak, there will be a steady stream of bubbles coming from the transmission warmer. If there are no bubbles coming from the warmer, continue with the warmer replacement. Go to step 14. If there are bubbles, take photos (see Photos) and check to see if the vehicle also overheated by checking the customer responses on the RO. - If the transmission warmer leaks, but the engine did not overheat, go to REPAIR PROCEDURE B. - If the transmission warmer leaks, and the engine overheated, go to REPAIR PROCEDURE C. Page 18 of 46 Photos If there are bubbles because of a leaking transmission warmer, take photos of the bubbles during the pressure test, the transmission warmer serial number, and the VIN. • The pressure test • The transmission warmer serial number • VIN NOTE: • These photos must be submitted with any warranty claim where the transmission is replaced. • Make sure you install the leaking transmission warmer on the original transmission to be returned to the remanufacturing facility. Any transmission replacement claims that do not have the leaking warmer installed on the returned transmission may be subject to debit. • Any transmission replacement claims that do not include the required photos may be subject to debit. Unacceptable Photos Photos must correspond to the warranty claim submittal standards. Photos may be rejected for the following reasons: • Out of focus and unreadable • Too small of a file size • Too dark Page 19 of 46 14. Remove the two ATF lines from the transmission warmer, then remove the 8 O-rings on the pipes by gently pushing the O-rings off with your fingers. NOTE: - Do not use picks or screwdrivers to remove the O-rings as you may damage the sealing surface. 15. Clean the pipes, then install 4 new O-rings. NOTE: Make sure your hands or gloves are clean to avoid contaminating the O-rings. 16. Coat the O-rings with ATF 3.1. 17. Install the original ATF warmer pipes onto the new transmission warmer using the fixing plates. Torque the bolts to 10 N·m (7 lb-ft). Page 20 of 46 18. Install the transmission warmer to the transmission. Install the ATF warmer pipes using fixing plates. Torque the bolts to 10 N·m (7 lb-ft). 19. Connect the water bypass hoses. Make sure you align the paint marks on the ATF warmer lines with the paint marks on the water bypass hoses as shown. Secure the water bypass hoses with the clamps. Page 21 of 46 20. Install the connector bracket. 21. Install the battery box and the 12-volt battery. 22. Install the intake air guide and the air cleaner. 23. Fill the engine with coolant. 24. Check the ATF, and adjust as needed. Refer to the service information. NOTE: Make sure you use the recommended Honda ATF Type 3.1 if you have to add fluid. Using the wrong ATF can affect shift quality. 25. Check for any ATF or coolant leaks. 26. Install the splash shield. Page 22 of 46 REPAIR PROCEDURE B NOTE: • Use this procedure only if the transmission warmer failed the pressure test and the engine did not overheat. If the engine overheated, go to REPAIR PROCEDURE C. • Fill in the flush work sheet (see page 39), and attach it to the RO. 1. Remove the transmission. Refer to the service information. Engine and Heater Core Flush Procedure 2. Disconnect the upper and lower radiator hoses at the engine. 3. Disconnect the two heater hoses at the engine. 4. Disconnect the ATF warmer line (coolant). 5. Remove the thermostat housing. Page 23 of 46 6. Remove the thermostat from the housing using a 32 mm socket. Push in on the thermostat, and twist the socket. Once the thermostat has released from the housing, remove the thermostat. 7. Install the green rubber plug from the coolant flush kit into the thermostat water jacket as shown. To prevent the plug from falling into the water passage, cover the opening with a shop towel. 8. Remove the shop towel, and install the thermostat housing without the thermostat. Page 24 of 46 9. Using the three colored plugs from the flush kit, cap off both heater hoses and the ATF transmission warmer line as shown. 10. Using commercially-available clamps, clamp the throttle body coolant lines as shown. 11. Remove the lid from the SUPPLY bucket, and install the large (1.5 in.) return hose with the T-fitting through the hole in the lid as shown. Page 25 of 46 12. Install the thermostat adaptor to the pump outlet hose. 13. Install the pump outlet hose to the thermostat housing. 14. Install the return hose to the water passage as shown, then fill the bucket with 4.5 gallons of fresh water, and install the lid. Page 26 of 46 15. Install the pump inlet line to the SUPPLY bucket lid as shown. NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then reinstall the plug. Page 27 of 46 16. Turn on the pump, and let it run for 10 minutes. 17. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant container. Wipe off any oil residue from the bucket, refill the bucket with water, then repeat the flush 4 more times (50 minutes total time flushing with water). 18. Substitute the water for coolant (OL999-9011A), and run the pump for 10 minutes to circulate the fluid. 19. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant container. Refill the SUPPLY bucket with coolant, and run the pump for 10 minutes. Page 28 of 46 20. Disconnect the pump outlet line from the engine, and remove the thermostat adaptor. Replace the outlet adaptor with the 0.75 in. heater hose adaptor. 21. Remove the thermostat cover, remove the green rubber plug, and return it to the coolant flush kit. To prevent the plug from falling into the water passage, cover the passage with a shop towel. 22. Connect the pump outlet hose to the heater hose as shown. Page 29 of 46 23. Install the heater core return hose through the DUMP bucket lid. 24. Attach the heater core return hose to the heater hose as shown. Page 30 of 46 25. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty. 26. Empty the DUMP bucket into the waste coolant container. 27. Repeat the flush (steps 25 and 26) 3 more times. 28. Empty the DUMP bucket into the waste coolant container and wipe off any oil residue from the bucket. 29. Remove the pump and return hoses, throttle body hose clamps, and the three colored plugs from the vehicle. Page 31 of 46 Reassemble Vehicle 30. Replace the radiator, the 10 indicated coolant hoses, thermostat, coolant reserve tank and hoses, and the 2 ECT sensor (1 and 2) O-rings. Refer to the image for the location of all the components. NOTE: • Make sure to remove the green rubber plug that was installed in the thermostat water jacket and return it to the flush kit. • When refilling the cooling system after the flush is complete, some oil may be present in the cooling system. Thorough testing has shown the amount left over after the flush procedure is within acceptable limits provided the flush procedure was followed completely. Page 32 of 46 31. Install the new remanufactured transmission. To ensure proper shift quality, update the TCM and PCM as necessary, then do the PCM idle learn, teach-in (Hydraulic Pressure Characteristic Calibration), and adaptation (see Tech2Tech listed below). Refer to the service information. PCM Trim 2015-16 Base Tech 2015-16 ADV 2015-16 Tech AWD 2015-16 ADV AWD Program IN (or later) J23050 J23060 J23070 J23090 Program P/N (or later) 37805-5J2-3050 37805-5J2-3060 37805-5J2-3070 37805-5J2-3090 Program IN (or later) J4A590 Program P/N (or later) 28101-5J4-A590 TCM Trim 2015–16 2WD Base, Technology 2015–16 2WD Advance 2015–16 AWD Base, Technology 2015–16 AWD Advance - J4A690 L9A700 28101-5J4-A690 28101-5L9-A700 L9A690 28101-5L9-A690 Automatic Transmission Removal and Installation Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components” Tech2Tech “9-Speed Transmission or TCM Replacement Procedure” 32. Give your warranty clerk the digital photos and RO. For the warranty claim to be paid, the three photos must be included in the warranty claim. See ATTACHING PHOTOS TO A CLAIM for information about attaching photos to warranty claims. Page 33 of 46 REPAIR PROCEDURE C NOTE: • Use this procedure only if the transmission warmer failed the pressure test and the engine overheated. If the engine did not overheat, go to REPAIR PROCEDURE B. • Fill in the heater core section of the flush work sheet (see page 39), and attach it to the RO. 1. Remove the engine and transmission assembly. Refer to the service information. Heater Core Flush Procedure 2. Connect the pump to the SUPPLY bucket. 3. Make sure the 0.75 in. heater hose adaptor is installed on the pump outlet hose, then connect the pump outlet hose to the heater hose as shown. Page 34 of 46 4. Install the return hose through the DUMP bucket lid, then install the lid on the bucket. 5. Attach the return hose to the heater hose as shown. Page 35 of 46 6. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty. NOTE: If this is the first time using the pump, remove the priming plug, and fill the pump with clean water, then reinstall the plug. 7. Empty the DUMP bucket into the waste coolant container. 8. Repeat the flush 3 more times. 9. Remove the pump and return hose from the vehicle. Page 36 of 46 Reassemble Vehicle 10. Replace the radiator, the 10 indicated coolant hoses, the thermostat, the water passage and water connecting pipe, the coolant reserve tank, the 2 ECT sensor (1 and 2) O-Rings, and the coolant reserve tank and hoses. Refer to the image for the location of all the components. Page 37 of 46 11. Install a new short block, the water connecting pipe, the water passage, new cylinder heads, and a new remanufactured transmission. To ensure proper shift quality, update the TCM and PCM as necessary, then do the PCM idle learn, teach-in (Hydraulic Pressure Characteristic Calibration), adaptation (see Tech2Tech listed below), and CKP-pattern learn. Refer to service information. PCM Trim 2015-16 Base Tech 2015-16 ADV 2015-16 Tech AWD 2015-16 ADV AWD Program IN (or later) J23050 J23060 J23070 J23090 Program P/N (or later) 37805-5J2-3050 37805-5J2-3060 37805-5J2-3070 37805-5J2-3090 Program IN (or later) J4A590 J4A690 L9A700 L9A690 Program P/N (or later) 28101-5J4-A590 28101-5J4-A690 28101-5L9-A700 28101-5L9-A690 TCM Trim 2015–16 2WD Base, Technology 2015–16 2WD Advance 2015–16 AWD Base, Technology 2015–16 AWD Advance - Automatic Transmission Removal and Installation Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components” Tech2Tech “9-Speed Transmission or TCM Replacement Procedure” 12. Give your warranty clerk the digital photos and RO. For the warranty claim to be paid, the three photos must be included in the warranty claim. See ATTACHING PHOTOS TO A CLAIM for information about attaching photos to warranty claims. END Page 38 of 46 VIN_____________________ RO______________________ Flush Work Sheet. (Check each box when completed.) (Attach to the RO.) ENGINE FLUSH Prime pump. Fill Supply bucket with 4.5 gallons of plain water flush 5 times wiping the bucket out between each flush. 1. Flush with plain water 10 min ___ 2. Flush with plain water 10 min ___ 3. Flush with plain water 10 min ___ 4. Flush with plain water 10 min ___ 5. Flush with plain water 10 min ___ Add 4.5 gallons 50/50 mix coolant for the final 2 flushes. 1. Flush with 50/50 mix 10 min ___ 2. Flush with 50/50 mix 10 min ___ HEATER CORE FLUSH Attach flush hoses to heater core. Fill supply bucket with 4.5 gallons of plain water, and flush 4 times. 1. Flush with plain water ___ 2. Flush with plain water ___ 3. Flush with plain water ___ 4. Flush with plain water ___ 5. Disconnect flush hoses ____ 6. Remove thermostat ___ plug ____ END Page 39 of 46 ATTACHING PHOTOS TO A CLAIM Go to the Photo Attachments area of the claim form to upload images as shown below. 1. To attach photos to the claim, click on Upload Images. The Claim Photo Attachment screen appears. 2. Click on Browse. The Choose File to Upload window appears. 3. Click on an image file to be uploaded. 4. Click on Open to select the file. Page 40 of 46 5. Click on Preview if you would like to view the image before uploading. The preview image appears. Fit To Window is selected by default as the size at which the preview image is displayed. Click on Full Size if you want to enlarge the image, and use the scrollbars to view different areas of the enlarged image. 6. Click on Upload to attach the image to the warranty claim. The Uploaded Images count increases each time you upload a photo. 7. Click on Browse again and follow the same steps to continue attaching images to the claim. To properly document each warranty repair claim, at least 3 photos must be attached. Page 41 of 46 8. When finished attaching photos, click on Close. The file names of your attached photos now appear in the Photo Attachments area of the claim form, as shown below. VIEWING AND DELETING PHOTO ATTACHMENTS After uploading photo attachments, you can view the photos by clicking on View Images in the Photo Attachments area. The Claim Photo Attachment screen displays thumbnails of all photos attached to the claim. Page 42 of 46 Click on a thumbnail to view the photo attachment as shown above. To delete a photo attachment, simply click on Delete to the left of its thumbnail. When your claim and photos are completely ready, click on Submit to send the claim to the American Honda Warranty department. WARRANTY CLAIM PHOTO ATTACHMENT INQUIRY After submitting a warranty claim, you can view its photo attachments at any time as follows: 1. Click on Service > Warranty > Warranty Claim Photo Attachment Inquiry. 2. Enter any of the following: Claim Number, VIN, Repair Order Number, or Repair Order Date. 3. Click on submit. Thumbnails of all photos attached to the claim appear, as shown below. 4. Click on any thumbnail to view the photo attachment. NOTE: • Photo attachments are archived on the iN for 2 years. • Whenever you open a saved warranty claim and attach or delete photos, you must either save or submit the claim to retain your photo attachment changes. Page 43 of 46 CORRECTING PHOTO PROBLEMS USING PICTURE MANAGER Microsoft Office Picture Manager is a very useful tool to help improve the quality of photos submitted for warranty consideration. While the Picture Manager program cannot correct blurry, out-of-focus pictures, it can adjust pictures for brightness, contrast, and color, helping to reveal details. It can also crop or resize digital photo files so that they can be submitted for warranty claim consideration. • To use this program on your PC, click on Start > Programs > Microsoft Office > Microsoft Office Tools > Microsoft Office Picture Manager. • If the above instruction does not lead you to the Picture Manager program, click on Start > Search. Under Search for Folders or Files, enter Picture Manager in the Search window, then click on Search Now. • To create a shortcut to open Microsoft Picture Manager from your desktop, go to Start > Programs > Microsoft Office >Microsoft Office Tools > Microsoft Picture Manager >, then right-click and choose Create Shortcut. The shortcut icon and title will appear below the original Microsoft Picture Manager icon and title. Left-click and hold on the shortcut icon and drag it to the desktop. Once there, if you wish to change its name, right-click on the icon and select Rename. • To open and edit photos directly from Microsoft Picture Manager, right-click on any JPEG picture file, then move your cursor to Open with. Another window will open listing Microsoft Office Picture Manager and other programs. Do not click on Picture Manager, but instead scroll down the list, then click on Choose Program. Another window will open, with Picture Manager already selected. Check the open box next to Always use the selected program to open this kind of file; this will make Picture Manager your default picture management program. NOTE: The next time you click on a JPEG photo, it will automatically open in the Picture Manager program. Page 44 of 46 Correction Example #1: Photo is Too Dark In Picture Manager, select Edit/Edit Pictures > Edit Using These Tools/Brightness and Contrast. Use the sliding scales to adjust the photo to the brightness and contrast that best reveal the fault. Before Picture Manager Correction After Picture Manager Correction Page 45 of 46 Correction Example #2: Photo Size is Too Large For maximum clarity, the file size for each photo must be between 500 kB and 10,000 kB (10 mB). ZIP-compressed files are not acceptable. Photo file sizes over 10,000 kB (10 mB) cannot be accepted by the American Honda Warranty department. To reduce a picture's file size, open Picture Manager. Click on the photo to be reduced, then click on Edit Pictures > Resize > Percentage of original width x height, then click on the down arrow to reduce its percentage (%) size. View the pixel count change in Size Setting Summary, which displays the photo's Original size and its New size. NOTE: The % function changes the pixels per inch, so a photo’s size should be reduced only enough to meet the maximum file size requirement. For example, a 10% reduction in pixels per inch will reduce a photo's size and its resolution by almost 50%. END Page 46 of 46