B17-027
Service Bulletin Details
Public Details for: B17-027
Service bulletin - american honda is extending the warranty on the 9-speed transmission warmers to 10 years from the original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and atf mix becau
Models from 2016
2016 ACURA TLX |
Models from 2015
2015 ACURA TLX |
Service Bulletin April 7, 2018 17-027 08691 Version 5 Warranty Extension: TLX Transmission Chirps During 3-4 Shift, Poor Shift Quality, or Engine Overheats Because of Defective ATF Warmer Based on Client Complaint Supersedes 17-027, dated October 18, 2017 to revise the information highlighted in yellow AFFECTED VEHICLES Year Model 2015–16 TLX Trim All with 9-speed A/T VIN Range Check the iN VIN status for eligibility REVISION SUMMARY Title was revised to say that the concerns are based on client complaint. Under WARRANTY CLAIM INFORMATION, a note was added about O-ring replacement. Under PARTS INFORMATION – REPAIR PROCEDURE B, parts quantity was changed and part was added. BACKGROUND American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer. No fluid will be visible outside of the warmer. If the transmission warmer leaks, it may cause one or more of the following symptoms: - The vehicle overheats - The transmission shifts poorly - The transmission chirps during 3-4 shift This bulletin only applies to vehicles where the client came in with at least one of the listed complaints and the warmer fails the pressure test. Transmission warmers may be called in for inspection and if they are found to be not leaking, your claim will be subject to debit. This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state’s law. CLIENT NOTIFICATION Owners of affected vehicles will be sent a notification of this warranty extension. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Acura automobile dealer. © 2017 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 44 CORRECTIVE ACTION Inspect the vehicle and based on your inspection, do one of the following: • The transmission warmer is OK. Continue with normal troubleshooting. • Replace the transmission, radiator, coolant hoses, thermostat, coolant reserve tank, ECT (1 and 2) sensor O-rings and flush the cooling system. • Replace the short block, cylinder heads, transmission, radiator, thermostat, coolant reserve tank, all of the coolant hoses, the 2 ECT sensor (1 and 2) O-rings, water passage, water connecting pipe, and flush the heater core. NOTE: Photos are required every time a transmission is replaced - see page 15. Any transmission replacement claims that do not include the required photos may be subject to debit. The flowchart below provides a summary to help navigate the inspection and repair procedure. Make sure you read the service bulletin steps thoroughly for the detailed repair information. Start This ATF warmer is not the problem. Continue with normal troubleshooting. Good Check the coolant for contamination and pressure test the ATF warmer. No Good Did the vehicle overheat? No - Replace transmission, radiator, and hoses. - Flush engine. Yes - Replace engine, transmission, radiator, and hoses - Flush heater core. End Page 2 of 44 WARRANTY CLAIM INFORMATION Inspect Warmer Only NOTE: Do not replace O-Rings if the transmission is going to be replaced. Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 2325A1 Inspect the ATF warmer, reinstall the original warmer with new O-Rings 2.1 hrs 6A900 KG800 B17027A 06200-5J4-A71 Page 3 of 44 Inspection and Repair Procedure A NOTE: Photos must be submitted with any warranty claim where the transmission is replaced – see page 16. Any transmission replacement claims that do not include the required photos may be subject to debit. Operation Number 2185C0 Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 06200-5J4-A71RM 10.5 hrs 6A900 KG800 B17027B 06200-5J4-A71 06200-5J4-A81RM 10.5 hrs 6A900 KG800 B17027C 06200-5J4-A71 06200-5L9-A72RM 10.9 hrs 6A900 KG800 B17027D 06200-5J4-A71 AWD ADV - Inspect the 06200-5L9-A81RM ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE A. 10.9 hrs 6A900 KG800 B17027E 06200-5J4-A71 Description 2WD BASE/TECH Inspect the ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE A. Transmission Replacement Number - Replace transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment 2185C0 2WD ADV - Inspect the ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE A. - Replace transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment 2185C1 AWD BASE/TECH Inspect the ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE A. - Replace transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment 2185C1 - Replace transmission, radiator, and hoses - Flush engine - Includes photos, updating PCM/TCM, idle learn and alignment Page 4 of 44 Inspection and Repair Procedure B NOTE: Photos must be submitted with any warranty claim where the transmission is replaced – see page 16. Any transmission replacement claims that do not include the required photos may be subject to debit. Operation Number 2185C6 Description Transmission Replacement Number Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 2WD BASE/TECH - Inspect the ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE B. 06200-5J4-A71RM 12.7 hrs 6A900 KG800 B17027F 06200-5J4-A71 06200-5J4-A81RM 12.7 hrs 6A900 KG800 B17027G 06200-5J4-A71 06200-5L9-A72RM 13.1 hrs 6A900 KG800 B17027H 06200-5J4-A71 06200-5L9-A81RM 13.1 hrs 6A900 KG800 B17027I 06200-5J4-A71 - Replace engine, transmission, radiator, and hoses - Flush heater core - Includes photos, updating PCM/TCM, idle learn and alignment 2185C6 2WD ADV - Inspect the ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE B. - Replace engine, transmission, radiator, and hoses - Flush heater core - Includes photos, updating PCM/TCM, idle learn and alignment 2185C7 AWD BASE/TECH - Inspect the ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE B. - Replace engine, transmission, radiator, and hoses - Flush heater core - Includes updating PCM/TCM, idle learn and alignment 2185C7 AWD ADV - Inspect the ATF warmer, check vehicle for overheating and do REPAIR PROCEDURE B. - Replace engine, transmission, radiator, and hoses - Flush heater core - Includes updating PCM/TCM, idle learn and alignment Page 5 of 44 PARTS INFORMATION-WARMER INSPECTION ONLY Part Name Part Number O-Ring (warmer pipes) (Not needed if the transmission is replaced) 25931-5NC-003 Quantity 8 PARTS INFORMATION - REPAIR PROCEDURE A Part Name Part Number Transmission Quantity 1 2WD Base and Tech 06200-5J4-A71RM 2WD Advanced 06200-5J4-A81RM AWD Base and Tech 06200-5L9-A72RM AWD Advanced 06200-5L9-A81RM Flange Bolt (12 x 70 mm) 90051-R97-000 1 Flange Bolt (12 x 120 mm) 90051-5J4-000 1 Flange Nut (12 mm) 90371-SEF-000 4 Flange Bolt (10 x 35 mm) Flange Bolt (10x 45 mm) Flange Bolt (10 x 30 mm) Flange Bolt (12 x 45 mm) Flange Bolt (12 x 45 mm) 90163-SDA-A01 90163-TZ3-A00 90161-T2F-A01 90165-SDA-A00 90164-T2G-A01 1 1 3 2 1 Pre-Chamber Gasket 18393-SDB-A00 2 Exhaust Pipe Gasket (NOK) 18212-SA7-003 2 Self-Lock Nut (10 mm) 90212-SA5-003 9 Bolt (12 point 8 x 21 mm) 90113-S10-000 8 Washer Bolt (10 x 30 mm) 90382-SZA-003 2 Split Pin (3.0 x 22 mm) 94201-30220 2 Castle Nut (14 mm) 90363-S3V-A01 2 Flange Bolt (10 x 45 mm) 90163-SZ3-000 3 Flange Bolt (14 x 135 mm) 90176-SDA-A00 2 Flange Bolt (10 x 77 mm) 90167-TZ7-A01 2 Flange Bolt (10 x 24 mm) 90166-TZ7-A01 2 Flange Bolt (14 x 150 mm) 90177-SDA-A00 2 Flange Bolt (8 x 16 mm) 90101-SWA-A00 2 Flange Bolt (12 x 33 mm) 90186-SDA-A00 2 Flange Bolt (10 x 34 mm) 90162-T2A-A00 4 Snap Ring (32 x 2.2 mm) 44319-STX-A01 1 Set Ring (32 x 2.2 mm) 44319-STX-A60 1 Flange Bolt (10 x 30 mm) 90163-SDB-A00 3 Radiator (DENSO) 19010-5J2-A01 1 Reserve Tank 19101-5J2-A00 1 Page 6 of 44 Reserve Tank Cap 19102-5J6-A00 1 Reserve Tank Joint 19106-RSA-G00 1 Reserve Tank Tube A 19103-5J2-A00 1 Reserve Tank Tube B 19104-5J2-A00 1 Water Hose (Lower) (A) 19502-5J2-A50 1 Water Hose (Lower) (B) 19504-5J2-A50 1 Water Hose (Upper) 19501-5J2-A00 1 Water Inlet Hose 79721-TZ3-A00 1 Water Outlet Hose Assembly 79725-TZ3-A00 1 Warmer Hose B (ATF) 19433-5J2-A00 1 Water Hose B 19522-R9P-A00 1 Water Hose C 19523-5J2-A00 1 Water Hose A 19521-5J2-A00 1 Warmer Hose A (ATF) 19432-5J2-A50 1 O-Ring (DENSO) 91307-RTA-005 2 Thermostat Cover Assembly 19315-5J2-A01 1 Spindle Nut 90305-S3V-A11 2 REQUIRED MATERIALS – REPAIR PROCEDURE A Part Name Part Number Quantity ATF Type 3.1 08200-9017 1 OL999-9011A 12 NOTE: 1 quart will fill 5 vehicles. Coolant Type 2 NOTE: Order the Honda ATF for this campaign. Page 7 of 44 PARTS INFORMATION – REPAIR PROCEDURE B Part Name Part Number Transmission Quantity 1 2WD Base and Tech 06200-5J4-A71RM 2WD Advanced 06200-5J4-A81RM AWD Base and Tech 06200-5L9-A72RM AWD Advanced 06200-5L9-A81RM Cylinder Block Assembly 10002-5J2-A00 1 Cylinder Head Assembly (Front) 10004-R9P-A01 1 Cylinder Head Assembly (Rear) 10005-5J6-A00 1 Exhaust Pipe Gasket (NOK) 18212-SA7-003 2 Pre-Chamber Gasket 18393-SDB-A00 1 Self-Lock Nut (10 mm) 90212-SA5-003 9 Bolt (12 point 8 x 21 mm) (AWD Only) 90113-S10-000 8 Washer Bolt (10 x 30 mm) (AWD Only) 90382-SZA-003 2 Split Pin (3.0 x 22 mm) 94201-30220 2 Castle Nut (14 mm) 90363-S3V-A01 2 Spindle Nut (24 mm) 90305-SD4-003 2 Flange Nut (12 mm) 90371-SEF-000 4 Flange Bolt (10 x 35 mm) 90163-SDA-A01 1 Flange Bolt (10 x 45 mm) 90163-TZ3-A00 1 Flange Bolt (10 x 60 mm) 90168-TA1-A00 2 Flange Bolt (12 x 45 mm) 90165-SDA-A00 2 Flange Bolt (12x 45 mm) 90164-T2G-A01 1 Flange Bolt (10 x 30 mm) 90163-SDB-A00 3 Flange Bolt (12 x 56 mm) 90170-TZ3-A00 4 Flange Bolt (10 x 50 mm) 95701-10050-08 4 Intake Manifold Cover Gasket (Upper) 17112-5G0-A01 1 Intake Manifold Gasket (NIPPON LEAKLESS) 17105-R9P-A01 1 Throttle Body Gasket 16176-RYE-A10 1 Fuel Joint Pipe Set (MSDS includes VOC) 16012-R9P-305 1 Front Intake Manifold Base Gasket 17055-R9P-A01 1 Rear Intake Manifold Base Gasket 17065-R9P-A01 1 Injector Seal Set 16453-R9P-A00 2 O-Ring 91311-5A2-A01 1 Page 8 of 44 Exhaust Chamber Gasket (NIPPON LEAKLESS) 18115-5G0-A01 2 EGR Pipe Gasket A 18716-R70-A01 1 EGR Pipe Gasket B 18719-R70-A01 1 Rear Cylinder Head Gasket (NIPPON LEAKLESS) 12261-R9P-A01 1 Front Cylinder Head Gasket (NIPPON LEAKLESS) 12251-R9P-A01 1 Timing Belt Idler Bolt 14551-RCA-A01 1 Front Water Passage Gasket (NIPPON LEAKLESS) 19411-5G0-A02 1 Rear Water Passage Gasket (NIPPON LEAKLESS) 19412-5G0-A01 1 O-Ring (Denso) 91307-RTA-005 Thermostat Cover Assembly 19315-5J2-A01 2 1 O-Ring (31.2 x 4.1 mm) (NOK) 91314-PH7-003 2 EGR Valve Gasket (ISHINO GASKET) 18715-PB2-000 1 Oil Filter 15400-PLM-A02 1 Radiator (DENSO) 19010-5J2-A01 1 Reserve Tank 19101-5J2-A00 1 Reserve Tank Cap 19102-5J6-A00 1 Reserve Tank Joint 19106-RSA-G00 1 Reserve Tank Tube A 19103-5J2-A00 1 Reserve Tank Tube B 19104-5J2-A00 1 Water Hose (Lower) (A) 19502-5J2-A50 1 Water Hose (Lower) (B) 19504-5J2-A50 1 Water Hose (Upper) 19501-5J2-A00 1 Water Inlet Hose 79721-TZ3-A00 1 Water Outlet Hose Assembly 79725-TZ3-A00 1 Warmer Hose B (ATF) 19433-5J2-A00 1 Water Hose B 19522-R9P-A00 1 Water Hose C 19523-5J2-A00 1 Water Hose A 19521-5J2-A00 1 Warmer Hose A (ATF) 19432-5J2-A50 1 Connecting Pipe 19505-5J2-A00 1 Water Passage 19410-5J2-A00 1 Flange Bolt (12 x 70 mm) 90051-R97-000 1 Flange Bolt (12 x 120 mm) 90051-5J4-000 1 Flange Bolt (10 x 30 mm) 90161-T2F-A01 3 Flange Bolt (10 x 45 mm) 90163-SZ3-000 3 Page 9 of 44 Flange Bolt (14 x 135 mm) 90176-SDA-A00 2 Flange Bolt (10 x 77 mm) 90167-TZ7-A01 2 Flange Bolt (10 x 24 mm) 90166-TZ7-A01 2 Flange Bolt (14 x 150 mm) 90177-SDA-A00 2 Bolt Washer (8 x 16 mm) 90101-SWA-A00 2 Flange Bolt (12 x 33 mm) 90186-SDA-A00 2 Flange Bolt (10 x 34 mm) 90162-T2A-A00 4 Snap Ring (32 x 2.2 mm) 44319-STX-A01 1 Set Ring (32 x 2.2 mm) 44319-STX-A60 1 Injector Clip 16451-5A2-A01 6 Spindle Nut 90305-S3V-A11 2 Sealing Washer (12 mm) 16705-5A2-A01 2 REQUIRED MATERIALS – REPAIR PROCEDURE B Part Name Part Number Quantity Coolant Type 2 OL999-9011A 3 Acura motor oil 0W-20 08798-9073 6 Page 10 of 44 TOOL INFORMATION Part Name Part Number Quantity Coolant Flush Kit Pump and Filter Set VSB02C000045 1 9 A/T Pressure Test Kit VSB02C000046 1 9 A/T Bucket and Hose Set VSB02C000047 1 9 A/T Adapter and Hardware Set VSB02C000048 1 NOTE: • Each dealer was sent one of each of these tools. If you need additional tools, contact the Honda Tool and Equipment Program at 888-424-6857. • Individual items in the kit and sets are not available separately. You must order the complete kit or set. Coolant Flush Kit Pump and Filter Set - VSB02C000045 9 A/T Adapter and Hardware Set - VSB02C000048 9 A/T Pressure Test Kit - VSB02C000046 Page 11 of 44 9 A/T Bucket and Hose Set - VSB02C000047 Page 12 of 44 RADIATOR INSPECTION PROCEDURE If there is a leak in the ATF warmer, the engine coolant will mix with the ATF and result in the customer complaining about one or more of the following symptoms: • The vehicle overheats • The transmission shifts poorly • The transmission chirps when shifting Look for ATF contamination in the cooling system Remove the radiator cap and inspect for ATF in the coolant. If there is coolant contamination, the coolant will look brown. CAUTION: Coolant can be HOT. Use caution before removing the radiator cap. • • Remove some ATF from the level check plug, and inspect for contamination. If the fluids have cross-contaminated, the color will be brown, and the consistency will be similar to a milkshake. Do the ATF WARMER INSPECTION to confirm if a leaking ATF warmer is the cause. Not all cases of cross-contamination are visible, so if the customer complains about transmission noise, poor shift quality and/or the engine overheating, even if the coolant/ATF fluid looks OK, do the ATF WARMER INSPECTION. Page 13 of 44 ATF WARMER INSPECTION PROCEDURE 1. Raise the vehicle on a lift. 2. Remove the splash shield. Refer to the service information. 3. Remove the air cleaner. Refer to the service information. 4. Remove the intake air guide. Refer to the service information. 5. Remove the 12-volt battery. Refer to the service information. 6. Remove the battery box. Refer to the service information. 7. Remove the connector bracket. Refer to the service information. 8. Using commercially-available clamps, pinch off the coolant hoses. 9. Remove the coolant hoses from the transmission warmer. 10. Clean the connection points around the transmission fluid warmer pipes. Page 14 of 44 11. Remove the transmission fluid warmer hoses. 12. Remove the transmission warmer with the fixing plates, and place them on a clean surface. Page 15 of 44 13. Prepare the transmission warmer to check for leaks. • • • • Remove the original ATF lines. NOTE: Be careful not to damage the lines as you may reuse them. Install the pressure check tool as shown with the fixing plates, and torque the bolts to 10 N·m (7 lb-ft). Fill a bucket with warm water. Connect shop air to pressurize the warmer, and adjust the pressure check tool to 70 PSI. 14. Check the transmission warmer for leaks by submerging the warmer completely under the water and watching for bubbles. • • NOTE: Some bubbles are normal when the transmission warmer is first submerged and will come to a stop. If there is a leak, there will be a steady stream of bubbles coming from the transmission warmer. If there are no bubbles coming from the warmer, the 9-speed transmission warmer is OK. Go to step 15 to install the original warmer with new O-rings. Submit a claim for the warmer inspection only, then continue with normal troubleshooting to resolve the original customer complaint. If there are bubbles, take photos (see Photos) and check to see if the vehicle also overheated by checking the customer responses on the RO. - If the transmission warmer leaks, but the vehicle did not overheat, go to REPAIR PROCEDURE A. - If the transmission warmer leaks, and the vehicle did overheat, go to REPAIR PROCEDURE B. Page 16 of 44 Photos If there are bubbles because of a leaking transmission warmer, take photos of the bubbles during the pressure test, the transmission warmer serial number, and the VIN. • The pressure test • The transmission warmer serial number • VIN NOTE: • These photos must be submitted with any warranty claim where the transmission is replaced • Make sure you install the leaking transmission warmer on the original transmission to be returned to the remanufacturing facility. Any transmission replacement claims that do not have the leaking warmer installed on the returned transmission may be subject to debit. • Any transmission replacement claims that do not include the required photos may be subject to debit. Unacceptable Photos Photos must correspond to the warranty claim submittal standards. Photos may be rejected for the following reasons: • Out of focus and unreadable • Too small of a file size • Too dark Page 17 of 44 15. Remove the two ATF lines from the transmission warmer, then remove the 8 O-rings on the pipes by gently pushing the O-rings off with your fingers. NOTE: - Do not use picks or screwdrivers to remove the O-rings as you may damage the sealing surface. 16. Clean the pipes, then install 4 new O-rings. NOTE: Make sure your hands or gloves are clean to avoid contaminating the O-rings. 17. Coat the O-rings with ATF 3.1. 18. Install the original ATF warmer pipes onto the original transmission warmer using the fixing plates. Torque the bolts to 10 N·m (7 lb-ft). Page 18 of 44 19. Install the transmission warmer to the transmission. Install the ATF warmer pipes using fixing plates. Torque the bolts to 10 N·m (7 lb-ft). 20. Connect the water bypass hoses. Make sure you align the paint marks on the ATF warmer lines with the paint marks on the water bypass hoses as shown. Secure the water bypass hoses with the clamps. Page 19 of 44 21. Install the connector bracket. 22. Install the battery box and the 12-volt battery. 23. Install the intake air guide and the air cleaner. 24. Fill the engine with coolant. 25. Check the ATF, and adjust as needed. Refer to the service information. NOTE: Make sure you use Honda ATF Type 3.1 if you have to add fluid. Using the wrong ATF can affect shift quality. 26. Check for any ATF or coolant leaks. 27. Install the splash shield. Page 20 of 44 REPAIR PROCEDURE A NOTE: • Use this procedure only if the transmission warmer failed the pressure test and the engine did not overheat. If the engine did overheat, go to REPAIR PROCEDURE B. • Fill the flush work sheet out (see page 35), and attach it to the RO. 1. Remove the transmission. Engine and Heater Core Flush Procedure 2. Disconnect the upper and lower radiator hoses at the engine. 3. Disconnect the two heater hoses at the engine. 4. Disconnect the ATF warmer line (coolant). 5. Remove the thermostat housing. Page 21 of 44 6. Remove the thermostat from the housing using a 32 mm socket. Push in on the thermostat, and twist the socket. Once the thermostat has released from the housing, remove the thermostat. 7. Install the green rubber plug from the coolant flush kit into the thermostat water jacket as shown. To prevent the plug from falling into the water passage, cover the opening with a shop towel. 8. Remove the shop towel, and install the thermostat housing without the thermostat. Page 22 of 44 9. Using the three colored plugs from the flush kit, cap off both heater hoses and the ATF transmission warmer line as shown. 10. Using commercially-available clamps, clamp the throttle body coolant lines as shown. 11. From the bucket marked SUPPLY, remove the lid and install the large (1.5 in.) return hose with the T-fitting through the hole in the lid as shown. Page 23 of 44 12. Install the thermostat adaptor to the pump outlet hose. 13. Install the pump outlet hose onto the thermostat housing. 14. Install the return hose onto the water passage as shown, then fill the bucket with 4.5 gallons of fresh water, and install the lid. Page 24 of 44 15. Install the pump inlet line to the SUPPLY bucket lid as shown. 16. Turn on the pump, and let it run for 10 minutes. NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then install the plug. Page 25 of 44 17. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant container. Wipe off any oil residue from the bucket, refill the bucket with water, then repeat the flush 4 more times (50 minutes total time flushing with water). 18. Substitute the water for coolant (OL999-9011A), and run the pump for 10 minutes to circulate the fluid. 19. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant container. Refill the SUPPLY bucket with coolant, and run the pump for 10 minutes. Page 26 of 44 20. Disconnect the pump outlet line from the engine, and remove the thermostat adaptor. Replace the outlet adaptor with the 0.75 in. heater hose adaptor. 21. Remove the thermostat cover, remove the green rubber plug, and return it to the coolant flush kit. To prevent the plug from falling into the water passage, cover the passage with a shop towel. 22. Connect the pump outlet hose to the heater hose as shown. Page 27 of 44 23. Install the heater core return hose through the DUMP bucket lid. 24. Attach the heater core return hose to the heater hose as shown. Page 28 of 44 25. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty. 26. Empty the DUMP bucket into the waste coolant container. 27. Repeat the flush (steps 25 and 26) 3 more times. 28. Empty the DUMP bucket into the waste coolant container and wipe off any oil residue from the bucket. 29. Remove the pump and return hoses, and the three colored plugs from the vehicle. Page 29 of 44 Reassemble Vehicle 30. Install the new remanufactured transmission. Refer to the service information. 31. Replace the radiator, the 10 indicated coolant hoses, thermostat, coolant reserve tank and hoses, and the 2 ECT sensor (1 and 2) O-Rings. Refer to the image for the location of all the components. NOTE: • Make sure to remove the rubber plug that was installed in the thermostat water jacket and return it to the flush kit. • When refilling the cooling system after the flush is complete, some oil may be present in the cooling system. Thorough testing has shown the amount left over after the flush procedure is within acceptable limits provided the flush procedure was followed completely. Page 30 of 44 32. To ensure proper shift quality, update the TCM and PCM as necessary, then do the PCM idle learn, teach-in (Hydraulic Pressure Characteristic Calibration), and adaptation (see Tech2Tech listed below). Refer to the service information. PCM Trim 2015-16 Base/Tech 2015-16 ADV 2015-16 Tech AWD 2015-16 ADV AWD Program IN (or later) J23050 J23060 J23070 J23090 Program P/N (or later) 37805-5J2-3050 37805-5J2-3060 37805-5J2-3070 37805-5J2-3090 Program IN (or later) J4A590 J4A690 L9A700 L9A690 Program P/N (or later) 28101-5J4-A590 28101-5J4-A690 28101-5L9-A700 28101-5L9-A690 PCM Trim 2015–16 2WD Base/Tech 2015–16 2WD Advance 2015–16 AWD Base/Tech 2015–16 AWD Advance - Automatic Transmission Removal and Installation Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components” Tech2Tech “9-Speed Transmission or TCM Replacement Procedure” 33. Give your warranty clerk the photos and RO. For the warranty claim to be paid, the three photos must be included in the warranty claim. See ATTACHING PHOTOS TO A CLAIM for information about attaching photos to warranty claims. Page 31 of 44 REPAIR PROCEDURE B NOTE: • Use this procedure only if the transmission warmer failed the pressure test and the engine overheated. If the engine did not overheat, go to REPAIR PROCEDURE A. • Fill in the heater core part of the flush work sheet out (see page 35), and attach it to the RO. 1. Remove the engine and transmission assembly. Refer to the service information. Heater Core Flush Procedure 2. Connect the pump to the SUPPLY bucket. 3. Make sure the 0.75 in. heater hose adaptor is installed on the pump outlet hose, then connect the pump outlet hose to the heater hose as shown. Page 32 of 44 4. Install the return hose through the DUMP bucket lid, then install the lid on the bucket. 5. Attach the return hose to the heater hose as shown. Page 33 of 44 6. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty. NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then install the plug. 7. Empty the DUMP bucket into the waste coolant container. 8. Repeat the flush 3 more times. 9. Empty the DUMP bucket into the waste coolant container, and wipe off any oil residue from the bucket. 10. Remove the pump and return hose from the vehicle. Page 34 of 44 Reassemble Vehicle 11. Install a new short block, the water connecting pipe, the water passage, new cylinder heads, and a new remanufactured transmission. 12. Replace the radiator, the 10 indicated coolant hoses, the thermostat, the water passage and water connecting pipe, the coolant reserve tank, the 2 ECT sensor (1 and 2) O-Rings, and the coolant reserve tank and hoses. Refer to the image for the location of all the components. Page 35 of 44 13. To ensure proper shift quality, update the TCM and PCM as necessary, then do the PCM idle learn, teach-in (Hydraulic Pressure Characteristic Calibration), adaptation (see Tech2Tech listed below), and CKP-pattern learn. Refer to service information. PCM Trim 2015-16 Base/Tech 2015-16 ADV 2015-16 Tech AWD 2015-16 ADV AWD Program IN (or later) J23050 J23060 J23070 J23090 Program P/N (or later) 37805-5J2-3050 37805-5J2-3060 37805-5J2-3070 37805-5J2-3090 Program IN (or later) J4A590 J4A690 L9A700 L9A690 Program P/N (or later) 28101-5J4-A590 28101-5J4-A690 28101-5L9-A700 28101-5L9-A690 TCM Trim 2015–16 2WD Base/Tech 2015–16 2WD ADV 2015–16 AWD Base/Tech 2015–16 AWD ADV - Automatic Transmission Removal and Installation Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components” Tech2Tech “9-Speed Transmission or TCM Replacement Procedure” 14. Give your warranty clerk the digital photos and RO. For the warranty claim to be paid, the three photos must be included in the warranty claim. See ATTACHING PHOTOS TO A CLAIM for information about attaching photos to warranty claims. END Page 36 of 44 VIN_____________________ RO______________________ Flush Work Sheet. (Check each box when completed.) (Attach to the RO.) ENGINE FLUSH Prime pump. Fill Supply bucket with 4.5 gallons of plain water flush 5 times wiping the bucket out between each flush. 1. Flush with plain water 10 min ___ 2. Flush with plain water 10 min ___ 3. Flush with plain water 10 min ___ 4. Flush with plain water 10 min ___ 5. Flush with plain water 10 min ___ Add 4.5 gallons 50/50 mix coolant for the final 2 flushes. 1. Flush with 50/50 mix 10 min ___ 2. Flush with 50/50 mix 10 min ___ HEATER CORE FLUSH Attach flush hoses to heater core. Fill supply bucket with 4.5 gallons of plain water flush 4 times. 1. Flush with plain water ___ 2. Flush with plain water ___ 3. Flush with plain water ___ 4. Flush with plain water ___ 5. Disconnect flush hoses ____ 6. Remove thermostat ___ plug ____ Page 37 of 44 END ATTACHING PHOTOS TO A CLAIM Go to the Photo Attachments area of the claim form to upload images as shown below. 1. To attach photos to the claim, click on Upload Images. The Claim Photo Attachment screen appears. 2. Click on Browse. The Choose File to Upload window appears. 3. Click on an image file to be uploaded. 4. Click on Open to select the file. Page 38 of 44 5. Click on Preview if you would like to view the image before uploading. The preview image appears. Fit To Window is selected by default as the size at which the preview image is displayed. Click on Full Size if you want to enlarge the image, and use the scrollbars to view different areas of the enlarged image. 6. Click on Upload to attach the image to the warranty claim. The Uploaded Images count increases each time you upload a photo. 7. Click on Browse again and follow the same steps to continue attaching images to the claim. To properly document each warranty repair claim, at least 3 photos must be attached. Page 39 of 44 8. When finished attaching photos, click on Close. The file names of your attached photos now appear in the Photo Attachments area of the claim form as shown below. VIEWING AND DELETING PHOTO ATTACHMENTS After uploading photo attachments, you can view the photos by clicking on View Images in the Photo Attachments area. The Claim Photo Attachment screen displays thumbnails of all photos attached to the claim. Page 40 of 44 Click on a thumbnail to view the photo attachment as shown above. To delete a photo attachment, simply click on Delete to the left of its thumbnail. When your claim and photos are completely ready, click on Submit to send the claim to the American Honda Warranty department. WARRANTY CLAIM PHOTO ATTACHMENT INQUIRY After submitting a warranty claim, you can view its photo attachments at any time as follows: 1. Click on Service > Warranty > Warranty Claim Photo Attachment Inquiry. 2. Enter any of the following: Claim Number, VIN, Repair Order Number, or Repair Order Date. 3. Click on submit. Thumbnails of all photos attached to the claim appear as shown below. 4. Click on any thumbnail to view the photo attachment. NOTE: • Photo attachments are archived on the iN for 2 years. • Whenever you open a saved warranty claim and attach or delete photos, you must either save or submit the claim to retain your photo attachment changes. Page 41 of 44 CORRECTING PHOTO PROBLEMS USING PICTURE MANAGER Microsoft Office Picture Manager is a very useful tool to help improve the quality of photos submitted for warranty consideration. While the Picture Manager program cannot correct blurry, out-of-focus pictures, it can adjust pictures for brightness, contrast, and color, helping to reveal details. It can also crop or resize digital photo files so that they can be submitted for warranty claim consideration. • To use this program on your PC, click on Start > Programs > Microsoft Office > Microsoft Office Tools > Microsoft Office Picture Manager. • If the above instruction does not lead you to the Picture Manager program, click on Start > Search. Under Search for Folders or Files, enter Picture Manager in the Search window, then click on Search Now. • To create a shortcut to open Microsoft Picture Manager from your desktop, go to Start > Programs > Microsoft Office >Microsoft Office Tools > Microsoft Picture Manager >, then right-click and choose Create Shortcut. The shortcut icon and title will appear below the original Microsoft Picture Manager icon and title. Left-click and hold on the shortcut icon, and drag it to the desktop. Once there, if you wish to change its name, right-click on the icon and select Rename. • To open and edit photos directly from Microsoft Picture Manager, right-click on any JPEG picture file, then move your cursor to Open with. Another window will open listing Microsoft Office Picture Manager and other programs. Do not click on Picture Manager, but instead scroll down the list, then click on Choose Program. Another window will open, with Picture Manager already selected. Check the open box next to Always use the selected program to open this kind of file; this will make Picture Manager your default picture management program. NOTE: The next time you click on a JPEG photo, it will automatically open in the Picture Manager program. Page 42 of 44 Correction Example #1: Photo Is Too Dark In Picture Manager, select Edit/Edit Pictures > Edit Using These Tools/Brightness and Contrast. Use the sliding scales to adjust the photo to the brightness and contrast that best reveal the fault. Before Picture Manager Correction After Picture Manager Correction Page 43 of 44 Correction Example #2: Photo Size Is Too Large For maximum clarity, the file size for each photo must be between 500 kB and 10,000 kB (10 mB). ZIP-compressed files are not acceptable. Photo file sizes over 10,000 kB (10 mB) cannot be accepted by the American Honda Warranty department. To reduce a picture's file size, open Picture Manager. Click on the photo to be reduced, click on Edit Pictures > Resize > Percentage of original width x height, then click on the down arrow to reduce its percentage (%) size. View the pixel count change in Size Setting Summary, which displays the photo's Original size and its New size. NOTE: The % function changes the pixels per inch, so a photo’s size should be reduced only enough to meet the maximum file size requirement. For example, a 10% reduction in pixels per inch will reduce a photo's size and its resolution by almost 50%. END Page 44 of 44