A17-064
Service Bulletin Details
Public Details for: A17-064
Service bulletin - there is an internal issue with the millimeter wave radar software, which may lead to one or more of the following symptoms: - the millimeter wave radar is improperly calibrated, resulting in dtc P2583-76 (temporary stop
- 2017 -
Models from 2017
2017 HONDA CR-V |
Service Bulletin May 2, 2018 17-064 09021 Version 3 MID Displays ACC, CMBS, LKAS, RDM, Brake Warnings and Other Listed Symptoms Supersedes 17-064, dated September 23, 2017, to revise the information highlighted in yellow REVISION SUMMARY Under AFFECTED VEHICLES, the VIN Range was updated. AFFECTED VEHICLES Year Model 2017 CR-V 2-WD 2017 CR-V 4-WD Trim EX, EX-L, Touring EX, EX-L, Touring VIN Range 5J6RW1H9.HL000026 thru 5J6RW1H9.HL017053 5J6RW1H8.HL000026 thru 5J6RW1H8.HL016996 5J6RW1H5.HL000026 thru 5J6RW1H5.HL017027 2HKRW1H5.HH000000 thru 2HKRW1H5.HH518744 2HKRW1H9.HH000000 thru 2HKRW1H9.HH518623 2HKRW1H8.HH000000 thru 2HKRW1H8.HH518503 7FARW1H9.HE000012 thru 7FARW1H9.HE030574 7FARW1H5.HE000012 thru 7FARW1H5.HE028525 7FARW1H8.HE000012 thru 7FARW1H8.HE027887 5J6RW2H9.HL000026 thru 5J6RW2H9.HL059682 5J6RW2H8.HL000026 thru 5J6RW2H8.HL059942 5J6RW2H5.HL000026 thru 5J6RW2H5.HL059973 2HKRW2H5.HH000000 thru 2HKRW2H5.HH669002 2HKRW2H8.HH000000 thru 2HKRW2H8.HH667594 2HKRW2H9.HH000000 thru 2HKRW2H9.HH666903 SYMPTOM There is an internal issue with the millimeter wave radar software, which may lead to one or more of the following symptoms: The millimeter wave radar is improperly calibrated, resulting in DTC P2583-76 (temporary stop of integrated driver support system [misalignment millimeter wave radar]). Front radar blindness due to severe weather conditions (rain, snow, fog, etc.) may trigger a sporadic false Radar Obstructed message on the MID. The vehicle speed fluctuates at highway speeds when adaptive cruise control is set. DTC C0051-54 (steering angle neutral position learning incomplete), U0416-68 (brake actuator malfunction), and U0416-92 (temporary stop of integrated driver support system [rejected control request by VSA system]) are set after the battery is replaced, disconnected, or jumped. During radar aiming, the Radar Obstructed message appears on the MID throughout the aiming procedure. During radar aiming, 4 and No Target are not displayed on the MID. DTC B2A60-98 (multipurpose camera unit temperature too high) is set. CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2018 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 5 POSSIBLE CAUSES Software issues with the millimeter wave radar. CORRECTIVE ACTION Update the millimeter wave radar unit software. WARRANTY CLAIM INFORMATION The normal warranty applies. Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 7385A2 Update the millimeter wave radar software. 0.2 hr 03214 03217 A17064A 36803-TLA-A03 Skill Level: Repair Technician SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS, MVCI, or DST-I are not covered under warranty. i-HDS Software Version: 1.003.015 or later J2534 Software Information: PC Application Version 1.1.0.2 or later Database update 24-AUG-2017 or later Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above. Do only the update listed in this service bulletin. You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle, you must use the MVCI or the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS. For more information about updating the i-HDS, the MVCI, or DST-i, and vehicle systems, refer to Service Bulletin 01-026, Updating Control Units/Modules. Year/Model Software System Program ID (or later) Program P/N (or later) 2017 CR-V EX, EX-L, Touring Driving Support, Integrated Driver Support LAA050 36802-TLA-A05 To check the database update version on the i-HDS laptop, right click on the HDS Download Manager icon on the taskbar. Select Open HDS Download Manager, and use the File pull-down menu to select Check and Install. NOTE: If you are not connected to the Internet, you will see an error message indicating the i-HDS cannot check for updates; connect to the Internet to make sure you have the latest i-HDS software. Page 2 of 5 REPAIR PROCEDURE NOTE: You cannot update the vehicle using the MVCI as a standalone tool. Do not use the Mongoose Pro VCI tool. Connect a fully charged jumper battery to the vehicle, and leave it connected during the entire procedure to maintain steady voltage. Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave the ignition turned to ON. To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update. If you see the following Error Display, check that you are using the correct tool (MVCI or DST-i) with the i-HDS. To change this, click on either of the SETTING selection buttons at the bottom of the J2534 initial screens as shown. Page 3 of 5 1. Make sure the battery is fully charged. Check the condition of the battery using the GR8 battery diagnostic station (software version 192-210007K or later). If necessary, replace the battery before updating the millimeter wave radar software. Refer to Service Bulletin 88-023, Battery Testing and Replacement. 2. Make sure the parking brake is applied and the headlights are turned off. 3. To update the Driving Support ACC/CMBS software, select the i-HDS Diagnostic System icon. Refer to Service Bulletin 01-023, Updating Control Units/Modules. NOTE: Do not use the Rewrite icon on your desktop. 4. Select J2534 Rewrite. 5. Confirm the software is the same or later as listed in SOFTWARE INFORMATION. Page 4 of 5 6. Select Start, then follow the screen prompts. NOTE: Do not enter a bulletin number. If you receive a message that the vehicle has been already updated or that no update is available, check the Driving Support Data List. The header should indicate one of the following numbers (or later). 36802-TLA-A05 If the program part numbers do not match those listed above, the i-HDS software needs to be reinstalled. Contact the Special Tools Hotline at 800-346-6327 for assistance. 7. Do an all DTC check and clear DTC’s from all systems. 8. Aim the millimeter wave radar (if necessary). Refer to the service information. NOTE: The radar aiming is only needed if DTC P2583-76 is present and was not properly aimed from the factory. END Page 5 of 5