TSB18-2009

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TECHNICAL SERVICE BULLETIN
Illuminated Green Ready To Drive Indicator - Vehicle Does Not Move Built On Or After 22-Feb-2013
18-2009
16 January
2018
This bulletin supersedes 16-0147. Reason for update: Incorrect or Incomplete Symptom
Model:
Ford
2013-2016 Focus
Summary
This article supersedes TSB 16-0147 to update the Issue Statement, Service Procedure, and symptom codes.
Issue: Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green
ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may
occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20
seconds of unplugging or starting the vehicle 15 minutes after being remotely started.
Action: Follow the Service Procedure steps to correct the condition.
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP
coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined
by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
2013-2016 Focus Electric: Retrieve DTCs, Reprogram The Appropriate Modules As
Required By The Software Update Includes Time To Clear Codes (Do Not Use With Any
Other Labor Operations)
182009A
Time
0.5
Repair/Claim Coding
Causal Part:
RECAL
Condition Code: 04
Service Procedure
1. Does the vehicle exhibit an illuminated green ready to drive indicator in the IPC and the vehicle does not
move?
(1). Yes – reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic
System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 107.01 or higher. Make sure you are
connected to the internet when entering module programming to obtain the latest updates. Calibration files
may also be obtained at www.motorcraftservice.com.
(2). No – this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for
normal diagnostics.
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All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
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2/6/2018
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equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides
information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a
condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle.
Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated
otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company
reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line
technical resources.
http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2009/US/E...
2/6/2018