SFCC-11JAN18 Att

Details and Status
When performing the steps written in the Workshop Procedure
in the bulletin “Select N124 - Virtual Display Instrument Cluster
(IC) Going Blank from the 'Campaigns' section.” the task should
complete in the allotted time on the bulletin. If you find you are
having problems with PATHFINDER completing the
programming as listed, please submit a Diagnostic EPQR with
session files attached so the concern can be investigated.
This is not something that has been reported or experienced
before. Please submit an EPQR for the concern and we will
confirm with engineering the designed operation of the HVAC
system under these conditions.
Customer Concern
Is there a known reason or
resolution for the extended time
required for performing the N124
service action. We have had
multiple accounts in which the IPC
goes through as designed and
upon conclusion of the post
validation, the module flash
procedure promptly restarts but
takes 2 hours too complete.
A customer is complaining that
while driving with climate control
off she turns on max defrost you
get a loud groaning noise as the
defroster comes on. I road tested
with the customer and heard the
noise. If the climate control is
already on I was unable to
reproduce the noise. I tried a new
car on the lot and was able to get
that vehicle to produce the same
noise under the same conditions.
Any Ideas?
Vehicle
Range Rover
RR Sport
17MY
Discovery
17MY
Questions Raised By Retailers
17
Jaguar Land
Rover Willow
Grove
George Bodulow
Land Rover Hunt
Valley
Chris Baker
Raised By