NTB18-032

Classification:
Reference:
BT18-003
Date:
NTB18-032
April 12, 2018
ALTIMA AND MAXIMA; NOISE FROM TRUNK AREA
APPLIED VEHICLES: 2018 Altima (L33)
2017-2018 Maxima (A36)
Altima: Vehicles built from 1N4(*)L3A9(*)JC 100261 to
APPLIED VINs:
1N4(*)L3AP(*)JC 127731
2017 Maxima: Vehicles built after 1N4AA6A(*)0HC 444883
2018 Maxima: Vehicles built before 1N4AA6A(*)XJC 363988
Altima and Maxima: Vehicles built from August 1, 2017 to
APPLIED DATES:
October 11, 2017
IF YOU CONFIRM
A ticking, tapping, or popping type noise is coming from the area of the right rear parcel shelf
or right rear passenger seatback area while driving.
ACTION
1. Widen the gap between two pieces of body paneling in the right side trunk area.
2. Fill the gap with expanding foam.

Refer to Service Procedure in this bulletin for the repair procedure.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will
be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains
information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
NOTE: All pictures show repairs performed on a Maxima. The Altima is similar.
CAUTION: Handle interior parts carefully to avoid damage. Work with clean hands and clean
tools to avoid dirt and stains.
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual (ESM)
when working on or near a Supplemental Restraint System (SRS), such as an air bag.
1. Open the trunk.
Figure 1
2. Remove the three (3) clips.
Figure 2
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NTB18-032
3. Pull back the trunk mat and carpet.
Carpet
Figure 3
4. Recline forward the right rear passenger
seatback.
Clip
5. Remove the clip.
Seatback
Figure 4
6. Unfasten the ‘hook & loop’ fastener.
Figure 5
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NTB18-032
7. Carefully peel back the trunk side
finisher.
Figure 6
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NTB18-032
8. Insert a plastic interior pry tool where shown in Figures 7 and 8, and then carefully widen
the gap between the two body panels about 3/32 inch (3 mm).
 Make sure to insert the plastic interior pry tool at least 13/8 inches (35 mm) up into the
gap, and then spread apart.
CAUTION: Do NOT use a metal pry tool. It may puncture through the body panels. Use
an interior plastic pry tool similar to the one shown below Parts Information.
RH rear
wheel
housing
Insert
tool
here
Figure 7
9. Widen the gap and fill the area where shown in Figure 8 with expanding foam.

See Parts Information for recommended products.

Spray the expanding foam into the gap just widened.
Spread out
and fill this
area
Insert tool in
this gap at
least 35 mm
Figure 8
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NTB18-032
10. Wipe off any expanding foam before it dries that is not between the two body panels.
11. Reassemble the vehicle in reverse order of disassembly.
12. Test drive the vehicle, verify the noise has stopped.
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
QUAD FOAM *
--
1 can **
* An equivalent 1-part polyurethane expanding foam product may be used. See EXPENSE
CODE below. Available through retail and hardware stores.
** One can should repair multiple vehicles.
Example
of pry tool
Figure 9
Figure 10
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Adjust Body Panels
(1)
BX6NAA
ZL
32
0.4
(1) Reference the Parts Information table above, and use the Rear Wheel House (G6700-*****)
as the Primary Failed Part (PFP).
EXPENSE CODE:
EXPENSE CODE
563
DESCRIPTION
Polyurethane Foam
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MAX AMOUNT
$2.40
NTB18-032