JTB00534NAS2

3/19/2018
JTB00534NAS2 - Windows Will Not Lower/Raise | TOPIx
JTB00534NAS2
TECHNICAL BULLETIN
19 MAR 2018
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue
SECTION:
419-10: Multifunction Electronic Modules
SUBJECT/CONCERN:
Windows Will Not Lower/Raise
AFFECTED VEHICLE RANGE:
MODEL:
F-PACE (X761)
MODEL YEAR:
2017
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VIN:
045000-095600
ASSEMBLY PLANT:
Solihull
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MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
The windows may not lower/raise when using the driver's door switchpack. Upon diagnosis, Diagnostic
Trouble Code (DTC) U200D-11 is found to be stored in the Driver Door Module (DDM).
CAUSE:
This may be caused by the door switchpack having a high inrush current spike for a very short time,
exceeding the specified output of the field effect transistor driving it.
ACTION:
Should a Customer express this concern, follow the Diagnostic Procedure below.
PARTS:
No Parts Required
TOOLS:


Jaguar Land Roverapproved
Midtronics battery
power supply
Jaguar Land Roverapproved
diagnostic tool with
latest SDD
Software
Management Pack
WARRANTY:
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NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to JLR claims submission system to
obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
Configure door module - vehicle set
SRO
86.98.36
TIME (HOURS)
0.5
CONDITION CODE
42
CAUSAL PART
T4A12370
NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC PROCEDURE: SDD
This Diagnostic Procedure is only for vehicles requiring the Jaguar Land Rover-approved
diagnostic tool with Symptom Driven Diagnostics (SDD).
CAUTIONS:
A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle startup battery during diagnosis / module programming.
All ignition ON/OFF requests must be carried out. Failure to perform these steps may cause
damage to control modules in the vehicle.
1
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup
battery.
2
NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD152.05
Software Management Pack v290 (or later).
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Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
3
Follow all on-screen instructions, allowing the diagnostic tool to read the VIN, identify the vehicle,
and initiating the data collect sequence.
4
If the hyperlink is not available:
1 Select Diagnosis from the Session Type screen.
2 Select the Selected Symptoms tab.
3 Select Body - Glass panels - Glass movement
4 Select continue.
5 Select the Recommendations tab.
6 Select Run to perform the 'Configure existing module - Driver's door module' option.
5
Follow all on-screen instructions until the application completes successfully.
1 When prompted, select the Clear DTCs option following completion of the software
download.
2 When all tasks are complete, go to the next Step.
6
Exit the current session.
1 Select the Session tab.
2 Select the Close Session option.
7
Disconnect the diagnostic tool and battery power supply from the vehicle.
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