6-342NAS2

SERVICE ACTION K436: LUGGAGE
COMPARTMENT LID CLASH TO BUMPER
11-JAN-17
NO.: 6-342NAS
(ISSUE 2)
SEC.: GENERAL
INFORMATION
SERVICE BULLETIN
MKT.: CAN / USA
CHANGES ARE HIGHLIGHTED IN BLUE
DESCRIPTION OF ISSUE
An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range
where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint
damage to the bumper cover..
AFFECTED VEHICLE RANGE
XE (X760)
Model Year: ......................... 2017
VIN: ........................................ 900120-966935
XF (X260)
Model Year: ......................... 2016-2017
VIN: ........................................ Y00001-Y41771
Visit the Jaguar Business Network (JBN) website for a list of affected unsold vehicles (as of
05 January 2017).
ACTION TO BE TAKEN
Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework
action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the rework action.
Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but
must have it completed prior to vehicle handover to the customer. Affected vehicles already in the
hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin K436NAS, Service Action: Luggage Compartment Lid Clash to Bumper,
for detailed repair instructions.
PARTS
NOTE: order only the expected percentage demand of parts identified.
DESCRIPTION
PART NO. / SUNDRY CODE
QTY. / VALUE*
EXPECTED % OF VEHICLES
REQUIRING PART
Luggage Compartment
Seal - XE (X760)
T4N18777
1
100
Luggage Compartment
Seal - XF (X260)
T2H30056
1
100
TOOLS
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
Refer to the Technical Bulletin referenced above for any required special tools.
WARRANTY
NOTE: check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recall and Service
Actions are identified to ensure the correct parts are available and adequate workshop time is
allocated for repairs to be completed in one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option
Code from the table. The SRO and part information listed have been included for information only.
The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the
vehicle is brought into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change;
those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the
31 December 2018 expiry date must be submitted for payment within 30 calendar days of
completion of the repair.
PROGRAM
CODE
OPTION
CODE
K436
B
K436
C
K436
K436
D
E
K436
F
K436
G
K436
H
DESCRIPTION
SRO
TIME
(HOURS)
PART NO. /
SUNDRY CODE
QTY. /
VALUE
Replace Luggage Compartment
Seal - XE (X760)
76.20.28
0.20
T4N18777
1
Replace Luggage Compartment
Seal - XE (X760)
76.20.28
0.20
T4N18777
1
Drive in/drive out
10.10.10
0.20
-
-
Replace Luggage Compartment
Seal - XE (X760)
76.20.28
0.20
T4N18777
1
Disengage/Engage Transit
86.93.93
0.10
-
-
Replace Luggage Compartment
Seal - XE (X760)
76.20.28
0.20
T4N18777
1
Disengage/Engage Transit
86.93.93
0.10
-
-
Drive in/drive out
10.10.10
0.20
-
-
Replace Luggage Compartment
Seal - XF (X260)
76.20.28
0.20
T2H30056
1
Replace Luggage Compartment
Seal - XF (X260)
76.20.28
0.20
T2H30056
1
Drive in/drive out
10.10.10
0.20
-
-
Replace Luggage Compartment
Seal - XF (X260)
76.20.28
0.20
T2H30056
1
Disengage/Engage Transit
86.93.93
0.10
-
-
PROGRAM
CODE
K436
OPTION
CODE
J
DESCRIPTION
SRO
TIME
(HOURS)
PART NO. /
SUNDRY CODE
QTY. /
VALUE
Replace Luggage Compartment
Seal - XF (X260)
76.20.28
0.20
T2H30056
1
Disengage/Engage Transit
86.93.93
0.10
-
-
Drive in/drive out
10.10.10
0.20
-
-
Normal Warranty policies and procedures apply.