DOR-M9Y6F-06
Service Bulletin Details
Public Details for: DOR-M9Y6F-06
These 2 skus are front left/front right lower control arms. The customer communication requested return of unsold inventory to inspect for ball stud nuts with undersized flanges. Stud nuts with undersized flanges may cause the control arm
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Dorman Product Alert Bulletin Product Category: Part Number(s): Destroy in Field: Return Authorization: Return Location: Issue Credit: Apply to Defective All: April 06, 2018 Page 1 of 2 Front Left and Right Lower Control Arm 521-897, 521-898 No Yes Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 Please be sure to code return withnumber on outside of container No Return for Inspection Instructions: Dorman requests that inventory be returned for part # noted above including all date codes. Dorman is conducting an inspection on this SKU including all date codes that have been shipped. Replacements will be under SKU numbers: 526-767 and 526-768 Notes/Comments: If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process. Return Instructions: 1. Please pull all affected inventory. 2. Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number. You will need to provide: a. Customer Account b. Part number c. Quantity being returned 3. Please mark these to: Dorman Products, Inc- Returns 3400 East Walnut Street Colmar, PA 18915 Attn: RGA Q-Number ___________________________ 4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway). Thank you for your understanding and assistance with this matter. 1001719 ABC AUTO PARTS 1000001 AL JEFF CORPORATION ALL PRODUCTS AUTOM, INC To Gr an d 52 1-8 98 ta l 1A AUTO 52 1-8 97 Custom er Nam e Custom er Num ber 5 5 1 1 2 1000483 18 19 37 1000053 1 1 2 ALMEX REFACCIONES SA DE CV 1000324 4 5 9 AMAZON FULFILLMENT SERVICES, INC 1000480 45 22 67 ARCH AUTOMOTIVE PARTS GROUP 1000350 11 11 22 AUTO RECYCLERS OF KANSAS 1005483 1 1 2 AUTO TECH WAREHOUSE 1000198 4 4 8 AUTO WARES - ILLINOIS 1000067 5 6 11 AUTO WARES - WARREN 1006804 1 AUTOMOTIVE PARTS WHOLESALE 1001596 3 5 8 AUTOPAK LTD - O-A AUTOPARTS EXTRA 1000391 8 7 15 AUTOPART INTERNATIONAL INC 1000328 5 4 9 AUTOPLUS CHARLOTTE 1000770 1 1 2 AUTOPLUS TAMPA 1000719 3 4 7 AUTOPLUS AUBURN 1000064 1 1 2 AUTOPLUS AUSTELL 1000226 3 3 6 AUTOPLUS AVON 1006857 7 4 11 AUTOPLUS DALLAS 1000119 2 2 4 AUTOPLUS MARIETTA 1000775 1 1 2 AUTOPLUS MASON CITY 1000221 1 2 3 AUTOPLUS MEMPHIS 1000068 2 2 4 AUTOPLUS MOORESTOWN 956 1000092 8 9 17 AUTOPLUS UNION 1000074 1 AUTOPLUS WASHINGTON 1000926 3 2 5 AUTOSALES, INC 1000746 1 1 2 B & B WAREHOUSE 1001214 1 1 2 BERRODIN SOUTH INC. 1000262 19 21 40 BEST PRICE AUTO SALVAGE 1003493 1 1 2 BIG CITY AUTOMOTIVE WHSE DISTRIBS 1000513 40 18 58 BOND AUTO PARTS 1008077 2 2 4 CALS AUTO SERV INC 1000011 15 18 33 1 1 ta l To Gr an d 52 1-8 98 52 1-8 97 Custom er Nam e Custom er Num ber CAR AUTO PARTS 1003758 CAR PARTS WAREHOUSE INC 1000308 CAROLINAS A/S HOUSE 1001075 CEE KAY AUTO SUPPLY 1000235 - CERTIFIED UNDERCAR-COVINA 1000869 1 1 2 CERTIFIED UNDERCAR-HOLLYWOOD 1000868 1 1 2 CREST AUTO STORES INC. 1001667 6 6 12 DNU-BOND AUTO PARTS 1000122 6 2 8 DNU-HOFFMAN BROS AUTO ELEC 1000055 1 1 2 DNU-ONE STOP UNDERCAR RIVERSIDE 1001665 1 1 2 DORMAN LLC DE MEXICO 1002782 1 2 3 1007063 2 2 4 1007131 8 8 16 ENTREPOT DE MONTREAL 1000398 2 FAST UNDERCAR #15 CANYON CTRY 1002376 3 FAST UNDERCAR #19 SAN BERNARDINO 1001772 1 FISHER AUTO PARTS 1000149 1 2 3 FISHER AUTO PARTS-AWDI 1000667 11 9 20 FISHER AUTO PARTS-BRASE 1000669 2 2 4 FISHER AUTO PARTS-DABRO 1000668 7 6 13 FISHER AUTO PARTS-FAPW 1000037 24 23 47 FISHER AUTO PARTS-LAFYET 1000676 4 5 9 FISHER AUTO PARTS-NHWHSE 1000673 16 25 41 FISHER AUTO PARTS-OHWHSE 1000677 17 20 37 FISHER AUTO PARTS-PAWHSE 1000671 35 46 81 FISHER AUTO PARTS-RIWHSE 1000714 14 21 35 FISHER AUTO PARTS-SUSSEX 1000672 1 1 FULL SERVICE AUTO PARTS 1000255 7 8 15 G W C DISTRIBUTORS INC 1000272 10 4 14 GPC/MERLE'S AUTOM AND IND SUPPLY 1000886 1 1 2 GPC/STANDARD AUTO PARTS 1000141 5 GPI CARQUEST WIN 0005 1000959 HERITAGE USED CAR & TRUCK PARTS LLC 1008050 2 1 2 2 2 4 1 1 - 2 3 6 1 6 11 - - 3 4 ta l 52 1-8 98 Gr an d To 52 1-8 97 50 59 109 1 1 22 39 2 2 3 8 1 2 7 5 12 1 - 1 1000022 3 4 7 MINTON AUTO PARTS 1005318 1 1 2 MT KISCO TRUCK & AUTO PARTS 1001323 6 5 11 NATIONAL AUTO PARTS WHSE 1001290 10 12 22 NATIONAL AUTO PARTS WHSE - CA 1000880 2 2 4 NATIONAL AUTO STORES 1000222 1 1 2 NPW/ASSOCIATE JOBBERS WHSE 1000035 1 1 2 OLYMPUS IMPORTED AUTO PARTS 1000465 32 32 64 ONE STOP DENVER 1001815 1 ONE STOP SANTA ANA 1001820 6 8 14 ONE STOP TEMECULA 1002372 4 3 7 PARTS AUTHORITY LLC 1000291 368 369 737 PARTS AUTHORITY LLC - S/O ONLY 1001922 2 2 PRIME AUTOMOTIVE PARTS 1001514 226 246 472 QUALITY AUTOMOTIVE WAREHOUSE 1000344 32 34 66 REGIONAL AUTOM WH CORP 1000283 15 17 32 SOUTHEASTERN AUTOM WHSE 1000783 9 7 16 SPALDING AUTO PARTS INC 1006153 4 8 12 SPECIALTY SALES 1000279 4 5 9 STONE WHEEL INC 1000229 6 TOTAL AUTOMOTIVE IMPORTS INC 1000486 1 1 2 TRUCK PRO #083 FAYETTEVILLE 1002543 1 1 2 UCI-DAYTON MIDWEST 1000078 1 1 2 UCI-SYRACUSE 1000072 1 1 UNDERCAR PLUS CO SPRINGS 1001760 8 7 15 VAST AUTO DIST ONTARIO LTD 1000477 13 10 23 VAST AUTO DIST. (MONTREAL) 1000478 14 15 29 W & W AUTO PARTS 1006629 1 1 2 WEAVER DISTRIBUTORS INC 1001510 1 WHITE BROS AUTO 1000006 5 5 10 WORLD AUTO PARTS (CANADA) INC 1000930 4 1 5 WORLDPAC 1007997 Custom er Nam e Custom er Num ber JDL CORP/TATCO CORP 1001052 KEYSTONE AUTO.WHSE-DROPSHIP 1001173 KOI SPRING GROVE DC 1000987 KOSKOWSKI AUTOMOTIVE 1004927 LAFAYETTE WHSE., INC. 1000231 5 LKQ CANADA AUTO PARTS INC. 1005659 1 LLANTICENTRO CEIBENOS S DERL ALLAS 1000708 MERRILL CO 1000277 METROPOLITAN AUTOM WHSE Grand Total 17 13 1,283 1 6 1 8 1,299 21 2,582