DOR-M9Y6F-06

Service Bulletin Details

Public Details for: DOR-M9Y6F-06

These 2 skus are front left/front right lower control arms. The customer communication requested return of unsold inventory to inspect for ball stud nuts with undersized flanges. Stud nuts with undersized flanges may cause the control arm


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Dorman Product Alert Bulletin
Product Category:
Part Number(s):
Destroy in Field:
Return Authorization:
Return Location:
Issue Credit:
Apply to Defective All:
April 06, 2018
Page 1 of 2
Front Left and Right Lower Control Arm
521-897, 521-898
No
Yes
Dorman Products, 3400 East Walnut Street, Colmar, PA 18915
Please be sure to code return with  number on outside of container
No
Return for Inspection Instructions:

Dorman requests that inventory be returned for part # noted above including all date codes.

Dorman is conducting an inspection on this SKU including all date codes that have been shipped.

Replacements will be under SKU numbers: 526-767 and 526-768
Notes/Comments:

If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman
labor claims process.
Return Instructions:
1. Please pull all affected inventory.
2. Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone
1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
a. Customer Account
b. Part number
c. Quantity being returned
3. Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically
Conway).
Thank you for your understanding and assistance with this matter.
1001719
ABC AUTO PARTS
1000001
AL JEFF CORPORATION
ALL PRODUCTS AUTOM, INC
To
Gr
an
d
52
1-8
98
ta l
1A AUTO
52
1-8
97
Custom er Nam e
Custom er
Num ber
5
5
1
1
2
1000483
18
19
37
1000053
1
1
2
ALMEX REFACCIONES SA DE CV
1000324
4
5
9
AMAZON FULFILLMENT SERVICES, INC
1000480
45
22
67
ARCH AUTOMOTIVE PARTS GROUP
1000350
11
11
22
AUTO RECYCLERS OF KANSAS
1005483
1
1
2
AUTO TECH WAREHOUSE
1000198
4
4
8
AUTO WARES - ILLINOIS
1000067
5
6
11
AUTO WARES - WARREN
1006804
1
AUTOMOTIVE PARTS WHOLESALE
1001596
3
5
8
AUTOPAK LTD - O-A AUTOPARTS EXTRA
1000391
8
7
15
AUTOPART INTERNATIONAL INC
1000328
5
4
9
AUTOPLUS CHARLOTTE
1000770
1
1
2
AUTOPLUS TAMPA
1000719
3
4
7
AUTOPLUS AUBURN
1000064
1
1
2
AUTOPLUS AUSTELL
1000226
3
3
6
AUTOPLUS AVON
1006857
7
4
11
AUTOPLUS DALLAS
1000119
2
2
4
AUTOPLUS MARIETTA
1000775
1
1
2
AUTOPLUS MASON CITY
1000221
1
2
3
AUTOPLUS MEMPHIS
1000068
2
2
4
AUTOPLUS MOORESTOWN 956
1000092
8
9
17
AUTOPLUS UNION
1000074
1
AUTOPLUS WASHINGTON
1000926
3
2
5
AUTOSALES, INC
1000746
1
1
2
B & B WAREHOUSE
1001214
1
1
2
BERRODIN SOUTH INC.
1000262
19
21
40
BEST PRICE AUTO SALVAGE
1003493
1
1
2
BIG CITY AUTOMOTIVE WHSE DISTRIBS
1000513
40
18
58
BOND AUTO PARTS
1008077
2
2
4
CALS AUTO SERV INC
1000011
15
18
33
1
1
ta l
To
Gr
an
d
52
1-8
98
52
1-8
97
Custom er Nam e
Custom er
Num ber
CAR AUTO PARTS
1003758
CAR PARTS WAREHOUSE INC
1000308
CAROLINAS A/S HOUSE
1001075
CEE KAY AUTO SUPPLY
1000235
-
CERTIFIED UNDERCAR-COVINA
1000869
1
1
2
CERTIFIED UNDERCAR-HOLLYWOOD
1000868
1
1
2
CREST AUTO STORES INC.
1001667
6
6
12
DNU-BOND AUTO PARTS
1000122
6
2
8
DNU-HOFFMAN BROS AUTO ELEC
1000055
1
1
2
DNU-ONE STOP UNDERCAR RIVERSIDE
1001665
1
1
2
DORMAN LLC DE MEXICO
1002782
1
2
3
1007063
2
2
4
1007131
8
8
16
ENTREPOT DE MONTREAL
1000398
2
FAST UNDERCAR #15 CANYON CTRY
1002376
3
FAST UNDERCAR #19 SAN BERNARDINO
1001772
1
FISHER AUTO PARTS
1000149
1
2
3
FISHER AUTO PARTS-AWDI
1000667
11
9
20
FISHER AUTO PARTS-BRASE
1000669
2
2
4
FISHER AUTO PARTS-DABRO
1000668
7
6
13
FISHER AUTO PARTS-FAPW
1000037
24
23
47
FISHER AUTO PARTS-LAFYET
1000676
4
5
9
FISHER AUTO PARTS-NHWHSE
1000673
16
25
41
FISHER AUTO PARTS-OHWHSE
1000677
17
20
37
FISHER AUTO PARTS-PAWHSE
1000671
35
46
81
FISHER AUTO PARTS-RIWHSE
1000714
14
21
35
FISHER AUTO PARTS-SUSSEX
1000672
1
1
FULL SERVICE AUTO PARTS
1000255
7
8
15
G W C DISTRIBUTORS INC
1000272
10
4
14
GPC/MERLE'S AUTOM AND IND SUPPLY
1000886
1
1
2
GPC/STANDARD AUTO PARTS
1000141
5
GPI CARQUEST WIN 0005
1000959
HERITAGE USED CAR & TRUCK PARTS LLC
1008050
2
1
2
2
2
4
1
1
-
2
3
6
1
6
11
-
-
3
4
ta l
52
1-8
98
Gr
an
d
To
52
1-8
97
50
59
109
1
1
22
39
2
2
3
8
1
2
7
5
12
1
-
1
1000022
3
4
7
MINTON AUTO PARTS
1005318
1
1
2
MT KISCO TRUCK & AUTO PARTS
1001323
6
5
11
NATIONAL AUTO PARTS WHSE
1001290
10
12
22
NATIONAL AUTO PARTS WHSE - CA
1000880
2
2
4
NATIONAL AUTO STORES
1000222
1
1
2
NPW/ASSOCIATE JOBBERS WHSE
1000035
1
1
2
OLYMPUS IMPORTED AUTO PARTS
1000465
32
32
64
ONE STOP DENVER
1001815
1
ONE STOP SANTA ANA
1001820
6
8
14
ONE STOP TEMECULA
1002372
4
3
7
PARTS AUTHORITY LLC
1000291
368
369
737
PARTS AUTHORITY LLC - S/O ONLY
1001922
2
2
PRIME AUTOMOTIVE PARTS
1001514
226
246
472
QUALITY AUTOMOTIVE WAREHOUSE
1000344
32
34
66
REGIONAL AUTOM WH CORP
1000283
15
17
32
SOUTHEASTERN AUTOM WHSE
1000783
9
7
16
SPALDING AUTO PARTS INC
1006153
4
8
12
SPECIALTY SALES
1000279
4
5
9
STONE WHEEL INC
1000229
6
TOTAL AUTOMOTIVE IMPORTS INC
1000486
1
1
2
TRUCK PRO #083 FAYETTEVILLE
1002543
1
1
2
UCI-DAYTON MIDWEST
1000078
1
1
2
UCI-SYRACUSE
1000072
1
1
UNDERCAR PLUS CO SPRINGS
1001760
8
7
15
VAST AUTO DIST ONTARIO LTD
1000477
13
10
23
VAST AUTO DIST. (MONTREAL)
1000478
14
15
29
W & W AUTO PARTS
1006629
1
1
2
WEAVER DISTRIBUTORS INC
1001510
1
WHITE BROS AUTO
1000006
5
5
10
WORLD AUTO PARTS (CANADA) INC
1000930
4
1
5
WORLDPAC
1007997
Custom er Nam e
Custom er
Num ber
JDL CORP/TATCO CORP
1001052
KEYSTONE AUTO.WHSE-DROPSHIP
1001173
KOI SPRING GROVE DC
1000987
KOSKOWSKI AUTOMOTIVE
1004927
LAFAYETTE WHSE., INC.
1000231
5
LKQ CANADA AUTO PARTS INC.
1005659
1
LLANTICENTRO CEIBENOS S DERL ALLAS
1000708
MERRILL CO
1000277
METROPOLITAN AUTOM WHSE
Grand Total
17
13
1,283
1
6
1
8
1,299
21
2,582


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