SSM72673

5/17/2018
SSM72673 - X761 F-Pace Panoramic Sliding Roof Tick Sound | TOPIx
Reference
SSM72673
Models
F-PACE / X761
Title
X761 F-Pace Panoramic Sliding Roof Tick Sound
Category
Body
Last modified
16-May-2018 00:00:00
Symptom
105000 Roof Options
Attachments
11rooftickimage.pdf
Content
Issue.
Panoramic opening roof - fixed glass panel emits a tick sound when
braking heavily, cornering fast or driving over an uneven surface.
Cause.
A spot of adhesive is used to hold the fixed glass panel in place whilst
the PU (polyurethane) bond cures. When the spot breaks away from
the inside of the glass panel a tick sound can be heard.
This happens whenever the vehicle body is subjected to torsional load
when cornering, braking or driving over an uneven surface.
Action
Use an aerosol can of clear penetrating oil containing PTFE, insert the
straw into the corner of the roof between the fixed glass panel and the
headlining. Apply a half second burst of clear penetrating oil onto the
adhesive spot. Repeat for remaining three corners of the fixed glass
panel.
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me
resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=896118
1/1