N194NAS1

Service Bulletin Details

Public Details for: N194NAS1

An issue has been identified on certain vehicles within the listed affected vehicle range which have had a transfer case replacement and, as a result of an incorrect instruction in the workshop manual, may have had the incorrect torque appl


- 2017 -

4/9/2018
N194NAS1 - Service Action: Torsional Damper Bolt Incorrect Torque | TOPIx
N194NAS1
TECHNICAL BULLETIN
09 APR 2018
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians
with the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
I N F O R M AT I O N
SECTION:
308-07B / 07C: Transfer Case
S U B J E C T/ C O N C E R N :
Service Action: Torsional Damper Bolt Incorrect Torque
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Discovery (LR)
2017
033497
Solihull
Range Rover Sport (LW)
2017
126812
Solihull
Range Rover Sport (LW)
2017
130760
Solihull
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MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Range Rover Sport (LW)
2017
143492
Solihull
Range Rover Sport (LW)
2017
157592
Solihull
MARKETS:
USA
CONDITION SUMMARY:
SITUATION:
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which have
had a transfer case replacement and, as a result of an incorrect instruction in the Workshop Manual,
may have had the incorrect torque applied to secure the torsional damper.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Workshop Procedure detailed in
this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.
PA RTS :
NOTE:
Order only the expected percentage demand of parts identified.
DESCRIPTION
PART NO./SUNDRY
CODE
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QTY./VALUE
EXPECTED PERCENTAGE
DEMAND
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DESCRIPTION
PART NO./SUNDRY
CODE
Transfer case damper retaining
bolt
QTY./VALUE
IYP500080
1
EXPECTED PERCENTAGE
DEMAND
100
SPECIAL TOOLS:
Refer to TOPIx Workshop Manual/Workshop Procedure for any required special tools.
WARRANT Y:
NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by
this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and
Service Actions are identified to ensure the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will
result in payment of the stated time. The SRO and parts information is included for information only.
The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle
is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those
quoted here must be taken as guidance only. Use the Jaguar Land Rover claims submission system to
obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 March
2020 closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
N194
B
DESCRIPTION
Transfer case damper
retaining bolt - Renew
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SRO
41.20.85
TIME
(HOURS)
PARTS/SUNDRY
CODE
QTY./VALUE
0.2
IYP500080
1
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PROGRAM
CODE
OPTION
CODE
N194
C
DESCRIPTION
Transfer case damper
retaining bolt - Renew
Drive in/Drive out
SRO
41.20.85
02.02.02
TIME
(HOURS)
PARTS/SUNDRY
CODE
QTY./VALUE
0.2
0.2
IYP500080
-
1
-
Normal Warranty policies and procedures apply.
WORKSHOP PROCEDURE:
NOTES:
This procedure contains some variation in the illustrations depending on the vehicle
specification, but the essential information is always correct.
This procedure contains illustrations showing certain components removed to provide extra
clarity.
1
Raise and support the vehicle (see TOPIx Workshop Manual section 100-02: Jacking and
Lifting - Lifting).
2
NOTE:
Discard the transfer case damper retaining bolt.
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
Remove the transfer case damper.
1 Discard the transfer case damper retaining bolt.
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N194NAS1 - Service Action: Torsional Damper Bolt Incorrect Torque | TOPIx

Use a M10 x 1.5 tap to clean the thread for the transfer case damper retaining bolt.
4
NOTE:
A new transfer case damper retaining bolt MUST be used.
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
Install the transfer case damper by hand making sure it is correctly aligned.
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N194NAS1 - Service Action: Torsional Damper Bolt Incorrect Torque | TOPIx

Tighten the transfer case damper retaining bolt.
Torque: 75 Nm
6
Lower the vehicle (see TOPIx Workshop Manual section 100-02: Jacking and Lifting - Lifting).
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