K14122525
Service Bulletin Details
Public Details for: K14122525
- 2018 -
Solution K14122525 Thursday, July 5, 2018 4:37:22 PM CEST Volvo Models Volvo Model VNR , VNX , VNL , VHD , VAH Engine family Engine family 11L Engine , 13L Engine Emission Standard Emission Standard US17 GHG ** SOLUTION ** Title Volvo Chassis - Vehicles Equipped With A Vertical Selective Catalytic Reduction (SCR) System - Diagnostic Trouble Codes ( DTC ) P1031 With Possible P24DA Lighting The Malfunction Indicator Lamp ( MIL ) - US17+OBD16 (GHG17, Common Rail Fuel System) Emissions, Commonly Model Year 2018 Cause Fault Code P1031 - Particulate Matter (PM) Sensor Clogged Tip may occur in GHG17 vehicles that are equipped with a vertical SCR catalyst. P1031 may be accompanied by P24DA - PM Sensor Exhaust Sample Error. When the Confirmed DTC status is checked in Detailed Fault Information from the Diagnose screen in Premium Tech Tool (PTT), status will show True. Solution DO NOT Replace the PM sensor for P1031 and/or P24DA prior to performing the steps below. Verify the chassis emissions level - Details can be found in the Product Details box on the Product tab in PTT as seen below: Review the Detailed Status Information for the relevant code on the DTC Readout. Once the chassis is confirmed to be US17+OBD16 or US17+OBD18: - Software improvements have been released to address this code. - Refer to FSB 284-067 Engine Control Module (EMS) and Aftertreatment Control Module (ACM), Reprogramming. • The bulletin can be found under the Service tab in Impact by searching for either the FSB number, or by reviewing the articles under Function Group 284. • If the article does not appear when searched with either VIN or Chassis information entered, search by model: 1. Clear any chassis information from the Search box. 2. Select or enter VN as the model. 3. Make sure Title is selected in the Search By field. Enter "FSB 284-067" in the text entry field. 4. Press the Search button. The operation will appear in the results window. 5. Mutiple article choices will appear. Find the Operation for the correct Chassis. Note: It is possible that more than one choice will have the same title (as shown below). Despite having the same title, the Operations are different and should be reviewed to locate the correct procedure. 6. Following software updates, perform Operation 2589-08-03-17 After-treatment Particulate Sensor, Diagnostic Monitor found under the Test tab in Premium Tech Tool (PTT) to verify that there are no further issues. If software is current according to the bulletin, refer to CBR Solution K47547856 for further information. If other symptoms or related codes are present, normal diagnostics will need to be performed to determine the cause. NA_Sister solutions K00527512, K59554255, K47547856 Campaign code FSB284-067 Solution visibility Dealer distribution Function(s)/component(s) affected Function affected FSB , DPF , SCR , 1 1 0 EMS , 2 1 0 ACM , Diagnostic tool Function Group Function Group 254 catalytic converter; exhaust emission control equipment , 258 emissions aftertreatment , 284 control system, fuel supply Customer effect Main customer effect soot , calibration/programming/pairing/missing operation , diagnostics/methodology , f ault code/display Lights/Messages on information display Driver's information warning pictogram Fault code(s) OBD 2013 Diagnostic Trouble Codes P1031 , P103100 , P24DA Conditions Vehicle operating mode when driving , when stationary Frequency of occurrence of problem random Administration Author UT0031H Dealer ID UT0031H Last modified by RU4469V Creation date 27-04-2018 16:04 Date of last update 18-06-2018 15:06 Review date 31-03-2019 00:03 Status Published NA_Reviewer ut0031h NA_Author_Group GTT