NTB18-046a
Service Bulletin Details
Public Details for: NTB18-046a
2016-2018 titan xd diesel; air conditioning blows hot air after extended idling over 100f this bulletin applies only to vehicles equipped with a cummins 5.0l v8 diesel engine. This bulletin has been amended to change the classificati
Models from 2018
2018 NISSAN TITAN |
Models from 2017
2017 NISSAN TITAN |
Models from 2016
2016 NISSAN TITAN |
Classification: HA18-002a Reference: Date: NTB18-046a July 17, 2018 2016-2018 TITAN XD DIESEL; AIR CONDITIONING BLOWS HOT AIR AFTER EXTENDED IDLING OVER 100°F This bulletin has been amended to change the Classification number. No other changes have been made. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2016-2018 Titan XD (A61) APPLIED ENGINE: Cummins (5.0L V8) Diesel IF YOU CONFIRM Hot air starts to blow from the dash vents while the Air Conditioning is ON, under the following conditions: After the engine has idled for an extended period with the vehicle in Drive (D-range), and Ambient temperature outside the vehicle is 100°F (37.8°C) or more. ACTION 1. Save Computer Data with CONSULT-III plus (C-III plus). 2. At step 6 of the reprogramming procedure, confirm this bulletin applies to the vehicle you are working on. 3. If this bulletin applies, continue with the reprogramming procedure. 4. Write Saved Data with CONSULT-III plus. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/15 SERVICE PROCEDURE IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. All CONSULT-III plus (C-III plus) software updates (if any) have been installed. The CONSULT PC is connected to the Internet (Wi-Fi or cable). Save Computer Data 1. Connect the CONSULT PC to the vehicle. 2. Open / start C-III plus. 3. Turn the ignition ON, with engine OFF (engine not running). 4. Wait for the plus VI to be recognized. The Serial No. will display when the plus VI is recognized. 5. Select Diagnosis (One System). Step 5 Step 4: plus VI is recognized Figure 1 2/15 NTB18-046a 6. Navigate C-III plus to ENGINE > Work Support (see Figure 2). 7. Select SAVE COMPUTER DATA. 8. Select Start. Step 6 Step 7 Step 8 Figure 2 NOTE: After selecting Start, a screen message may appear that says: Latest diagnostic tool update must be used before saving the data, otherwise there is a risk that the data entry will not work. If the above message appears, select Continue. 3/15 NTB18-046a 9. Make sure the ignition is ON and the engine is OFF (engine not running). 10. Select Confirm. Step 10 Figure 3 11. Select End. Step 11 Figure 4 4/15 NTB18-046a Reprogram ECM NOTE: Most instructions for reprogramming with C-III plus are displayed on the CONSULT PC screen. If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure. For the Titan XD Diesel, the GR8 set to ECM power supply mode can be attached to either 12 volt battery. CAUTION: Connect the GR8 to the 12V battery and set to ECM power supply mode. If the vehicle battery voltage drops below 12.0V or above 15.5V during reprogramming, the ECM may be damaged. Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the ECM may be damaged. Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the ECM may be damaged. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are within range of the CONSULT PC and the plus VI during reprogramming, reprogramming may be interrupted and the ECM may be damaged. 5/15 NTB18-046a 1. Return to the C-III- plus Home screen (see Figure 5). 2. Confirm the ignition is ON, with engine OFF. 3. Confirm the plus VI is recognized. The Serial No. will display when the plus VI is recognized. 4. Select Re/programming, Configuration. Step 3: plus VI is recognized Step 4 Figure 5 5. Follow the on-screen instructions and navigate C-III plus to the screen shown in Figure 6 on the next page. 6/15 NTB18-046a 6. When you get to the screen shown in Figure 6, confirm this bulletin applies as follows. A. Find the ECM Part Number and write it on the repair order. NOTE: This is the current ECM Part Number (P/N). 6A: Current ECM P/N Figure 6 B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number column in Table A below. If there is a match, this bulletin applies. Continue with the reprogramming procedure. If there is not a match, this bulletin does not apply. Table A MODEL CURRENT ECM PART NUMBER: 23710EZ41C, EZ41D, EZ41E 2016 Titan XD with diesel engine EZ42A, EZ42B, EZ42C, EZ42D, EZ42E EZ43A, EZ43B EZ45D 2017 Titan XD with diesel engine EZ44D, EZ44E EZ45A, EZ45B, EZ45C, EZ45D 2018 Titan XD with diesel engine EZ47C, EZ47D, EZ47E 7/15 NTB18-046a 7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM. NOTE: In some cases, more than one new P/N for reprogramming is available. If more than one new P/N is available, the screen in Figure 7 displays. Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis. Figure 7 8/15 NTB18-046a 8. When the screen in Figure 8 displays, reprogramming is complete. NOTE: If the screen in Figure 8 does not display (indicating that reprogramming did not complete), refer to ECM recovery on the next page. 9. Disconnect the GR8 (battery charger) from the vehicle. 10. Select Next. Step 10 Figure 8 NOTE: In the next step (page 11), you will perform DTC erase. This operation is required before C-III plus will provide the final reprogramming confirmation report. 9/15 NTB18-046a ECM Recovery Do not disconnect the plus VI or shut down C-III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 9: Check battery voltage (12.0 - 15.5 V). Ignition is ON, engine OFF. External Bluetooth® devices are OFF. All electrical loads are OFF. Select retry and follow the on screen instructions. “Retry” may not go through on first attempt and can be selected more than once. Figure 9 If reprogramming does not complete and the “X” icon displays as shown in Figure 10: Check battery voltage (12.0 - 15.5 V). CONSULT A/C adapter is plugged in. Ignition is ON, engine OFF. Transmission is in Park. All C-III plus / VI cables are securely connected. All C-III plus updates are installed. Select Home, and restart the reprogram procedure from the beginning. Figure 10 10/15 NTB18-046a 11. Follow the on-screen instructions to Erase DTCs. 12. When the entire reprogramming process is complete, the screen in Figure 11 will display. 13. Verify the before and after part numbers are different. 14. Print a copy of this screen (Figure 11) and attach it to the repair order for warranty documentation. 15. Select Confirm. xxxxxx Step 13 xxxxxx xxxxxxx xxxxxxxxxxxxxxxxxx Step 14 xxxxxxxxxxxxxxxxxx Step 15 Figure 11 Continue to the next page. 11/15 NTB18-046a Write Saved Data 1. Return to the C-III plus Home screen (see Figure 12). 2. Confirm the ignition is ON, with engine OFF. 3. Confirm the plus VI is recognized. The Serial No. will display when the plus VI is recognized. 4. Select Diagnosis (One System). Step 4 Step 3: plus VI is recognized Figure 12 12/15 NTB18-046a 5. Navigate C-III plus to ENGINE > Work support (see Figure 13). 6. Select WRITE SAVED DATA. 7. Select Start. Step 5 Step 6 Step 7 Figure 13 8. Make sure the ignition is ON and the engine is OFF (engine not running). 9. Select Confirm. Step 9 Figure 14 13/15 NTB18-046a 10. Wait for the procedure to complete. Figure 15 11. Select End. Step 11 Figure 16 12. Close C-III plus. 13. Turn the ignition OFF. 14. Disconnect the plus VI from the vehicle. 15. Test drive the vehicle and make sure it operates correctly and the MIL is OFF. If the MIL comes ON, go back to ASIST for further diagnostic information. Diagnosis and repairs beyond ECM reprogramming are not covered by this bulletin. 14/15 NTB18-046a CLAIMS INFORMATION Submit a PP (Primary Part) type claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Reprogram ECM (1) DE97AA ZE 32 (2) (3) (1) Refer to the electronic parts catalog (FAST or equivalent) and use the Blank ECM assembly part number (23703-*****) as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT. (3) FRT allows adequate time to access DTC codes and reprogram ECM. No other diagnostic procedures subsequently required. Do NOT claim any Diagnostic Op Codes with this claim. 15/15 NTB18-046a