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September 19, 2018
Attention:
All Dealer Principals
Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage, to all owners, for the
headlamp multi-function switch assembly on the 2014 MY Kia Soul vehicle from 5-years/60,000-miles to 15years/unlimited-miles, starting from the date of first service. The contact points in the multi-function switch
may become worn and could result in intermittent headlamp flickering.
If a customer has a concern regarding intermittent flickering of the headlamps, dealers should inspect the
headlamp multi-function switch and attempt to duplicate the concern. If duplicated, dealers should replace the
multi-function switch assembly with a new one according to TSB: ELE152 – “Multi-Function Switch Replacement
for Headlamp Flickering”, and verify proper operation of the headlamps.
During the week of September 24, 2018, the Warranty Bulletin describing this warranty extension will be
posted on www.kdealer.com.
OWNER NOTIFICATION
Kia will notify owners advising them of the Warranty Extension Program starting September 21, 2018. Note
that owners who have incurred expense to remedy this issue prior to the date of this notice may have the
opportunity to obtain reimbursement for that expense, by mailing the Request for Reimbursement Form along
with their documentation to Kia for review and consideration.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the
Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information
and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out
work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty
claim information.
Please contact your District Parts & Service Manager if you have any questions.
Regards,
Sincerely,
Neem Van der Reest
Manager, Technical Services and Engineering
Enclosures
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