IB17X003A

IMPORTANT SERVICE
INFORMATION FOR:
 SERVICE MANAGER
 SERVICE ADVISOR
 TECHNICIAN
 PARTS DEPARTMENT
 WARRANTY PERSONNEL
BULLETIN NUMBER:
IB17-X-003A
ISSUE DATE:
SEPTEMBER 2017
GROUP:
MISCELLANEOUS
INSTRUMENT CLUSTERS (IPC) NOW SUPPLIED WITH MILEAGE
PROGRAMMED
AFFECTED VEHICLES

Isuzu N-Series Vehicles
2011MY – Current

18MY – Current F-Series
This bulletin supersedes information bulletin IB17-X-003. This bulletin is being revised to update
affected vehicles. Please discard previous bulletin IB17-X-003.
INFORMATION
AIPDN is pleased to announce the availability of instrument clusters programmed with
the vehicle’s mileage for 2011MY to current Isuzu N-Series vehicles.
In order to facilitate this, the applicable instrument clusters are MAC Coded “X” which
requires dealers to complete the attached Isuzu Instrument Cluster Mileage
Verification Form certifying the vehicle’s mileage, and to email the form to Isuzu
Parts Technical Support. Parts Technical will review the form’s information to confirm
that the instrument cluster part number ordered is correct for the truck/VIN. If correct, the
verified mileage provided by the dealer will be used to program the cluster. If incorrect,
the ordering dealer will be contacted by a Parts Technical Support representative. As
these parts will be programmed for specific vehicles they are not eligible to be returned.
IT IS THE DEALER’S RESPONSIBILITY TO VERIFY THE MILEAGE INFORMATION
PROVIDED FOR THE VEHICLE IS CORRECT
Begin the instrument cluster order in ICS and then email the completed Instrument
Cluster Mileage Verification Form to the Parts Technical Support E-mail address provided
below and on the form.
PARTS INFORMATION
PARTS TECHNICAL SUPPORT EMAIL ADDRESS: [email protected]
AMERICAN ISUZU PARTS DISTRIBUTION NETWORK
ISUZU INSTRUMENT CLUSTER MILEAGE VERIFICATION FORM
Dealers are required to complete the information below and
send this form to: [email protected]
Dealer Code
Dealer Contact
Dealer Phone #
VIN (17 Digits)
Vehicle Model
Vehicle Production Date
Certified Vehicle Mileage you want displayed on the
odometer
(Enter number then circle units desired Miles or KM)
Part # of Instrument Cluster Ordered
__ __ __ __ __ __. __ Miles/KM
Primary units displayed on cluster face will be? (Circle One)
Miles/KM
Isuzu Order Ref #
For Drop Ship Orders Only; Ship to Name
Drop Ship to Address
Drop Ship Contact Name and phone #
I/We state that the odometer now reads_______________(do not show tenths)Miles/KM (circle
one), and to the best of my/our knowledge that reflects the actual mileage of the vehicle.
X ______________________________________________________________________
Signature of Owner, Fleet Representative or Dealership Representative
X_______________________________________________________________________
Printed name of Owner, Fleet Representative or Dealership Representative
DISCLAIMER: THE PARTS TECH SUPPORT STAFF VERIFIES INSTRUMENT CLUSTER PART IS CORRECT FOR
VIN PROVIDED. IT IS THE DEALER’S RESPONSIBILITY TO CONFIRM THAT THE MILEAGE INFORMATION
PROVIDED IS CORRECT.