03-002-18-3505a

Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
SQUEAK NOISE FROM RIGHT FRONT DRIVESHAFT
Bulletin No.: 03-002/18
Last Issued: 09/05/2018
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red.
Previous TSBs: Issued Dates:
03-002/18
08/17/18
APPLICABLE MODEL(S)/VINS
2012-2013 Mazda3 (2.0L SKYACTIV A/T only)
2014-2018 Mazda3 (A/T only)
2014-2018 Mazda6 (A/T only) with VINs lower than JM1GL******319103 (produced before June 5, 2018)
2016-2018 CX-3 with VINs lower than JM1DK******410711 (produced before May 25, 2018)
2013-2018 CX-5 (A/T only) with VINs lower than JM3KF******353639 (produced before February 2, 2018)
DESCRIPTION
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This
concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal
operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust
cover of the driveshaft. To correct this issue, the thickness of the dust cover has been increased.
Customers having this concern should have their vehicle repaired using the following repair procedure.
Page 1 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 03-002/18
Last Issued: 09/05/2018
REPAIR PROCEDURE
1. Verify concern
2. Replace the dust cover and the transfer oil seal with modified ones according to the instructions on
MGSS (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE SHAFT (TRIPOD JOINT)
DISASSEMBLY/ASSEMBLY).







2012-2013 Mazda3 (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE
SHAFT (TRIPOD JOINT) DISASSEMBLY/ASSEMBLY)
2014-2018 Mazda3 (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE
SHAFT (TRIPOD JOINT) DISASSEMBLY/ASSEMBLY)
2014-2017 Mazda6 (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE
SHAFT (TRIPOD JOINT) DISASSEMBLY/ASSEMBLY)
2018 Mazda6 (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE SHAFT
(TRIPOD JOINT) DISASSEMBLY/ASSEMBLY)
2016-2018 CX-3 (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE SHAFT
(TRIPOD JOINT) DISASSEMBLY/ASSEMBLY)
2013-2016 CX-5 (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE SHAFT
(TRIPOD JOINT) DISASSEMBLY/ASSEMBLY)
2017-2018 CX-5 (FRONT DRIVE SHAFT REMOVAL/INSTALLATION) and (FRONT DRIVE SHAFT
(TRIPOD JOINT) DISASSEMBLY/ASSEMBLY)
1 Inner joint boot set
2 Dust cover
3 Oil Seal
3. Verify repair.
Page 2 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 03-002/18
Last Issued: 09/05/2018
PARTS INFORMATION
Parts Number
Description
Qty.
Notes
FTH1-25-722
Dust cover
1
FZ01-27-238
Seal, Oil
1
D651-33-042A
Locknut
1
[R]
T060-26-169A
Pin, Snap
1
[R]
FTC6-22-540
Boot Set Inner Joint
1
[R] CX-3
FTC3-22-540
Boot Set Inner Joint
1
[R] Mazda3 with 2.0L
FTU8-22-540
Boot Set Inner Joint
1
[R] Mazda3 with 2.0L
FTC4-22-540
Boot Set Inner Joint
1
[R] Mazda3 with 2.5L
FTC8-22-540
Boot Set Inner Joint
1
[R] Mazda3, Mazda6 and CX-5 with 2.0L or 2.5L
GG62-22-540
Boot Set Inner Joint
1
[R] Mazda6 and CX-5 with 2.0L or 2.5L
0000-FZ-113E-01
ATF-FZ
As needed
Maximum 8.2 quarts (7.8 L)
NOTE: Confirm the part number in the GEPC for the subject VIN and place an order for the corresponding
service part.
Page 3 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Bulletin No.: 03-002/18
Last Issued: 09/05/2018
WARRANTY INFORMATION
NOTE:



This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda’s Powertrain Limited Warranty.
Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
82
Damage Code
97
Part Number Main Cause
Quantity
Operation Number / Labor
Hours:
FTH1-25-722
1
XXP78DRX / 1.5 hrs.
NOTE:Claim ATF as related part (maximum 8.2 quarts (7.8 L)).
Page 4 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.