2018 MAZDA Mazda3Mazda Mazda3 2018

Vehicle Details: Recalls, Safety Ratings, Consumer Complaints, Decoded VIN Details, Service Bulletins

Below you will find all available information on the 2018 Mazda Mazda3 4 DR FWD, manufacturered by Auto Alliance International, Usa.
The vehicle is described as a FWD/Front Wheel Drive LDV/Passenger Car 5-door/4-door hatchback.

The overall safety rating for this vehicle is: 5

ManufacturerKnown WMI(s)Fuel Type
MAZDA1YV 3MZ JM1 JM3 Regular Gasoline
MAZDA VIN Decoder

Use the box here to look up VINs from MAZDA as well as other manufacturers

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Sub-models: - Mazda3 4-door - Mazda3 5-door - Mazda3 4-door (sil) - Mazda3 5-door (sil) - Mazda3 4-door (i-eloop) - Mazda3 5-door (i-eloop) -

Frequently Asked Questions
  • What is the MPG of a 2018 MAZDA Mazda3?
     - The 2018 MAZDA Mazda3 has an EPA estimated city efficiency of 6.4 MPG and an estimated highway efficiency of MPG.
  • What is the safety rating of the 2018 MAZDA Mazda3?
     - The overall safety rating of the 2018 MAZDA Mazda3 is 5 stars.
  • What is the annual fuel cost for the 2018 MAZDA Mazda3?
     - EPA estimated annual fuel cost for the 2018 MAZDA Mazda3 is $1500.
  • Where is the 2018 MAZDA Mazda3 produced?
     - The 2018 MAZDA Mazda3 is produced in Guanajuato Salamanca, Mexico.
  • Are there recalls for the 2018 MAZDA Mazda3?
     - There are 14 recall(s) for the 2018 MAZDA Mazda3, additional information is below.
  • How much horsepower does the 2018 MAZDA Mazda3 have?
     - The 2018 MAZDA Mazda3 has 155 horsepower.
  • How much does the 2018 MAZDA Mazda3 weigh?
     - The 2018 MAZDA Mazda3 is listed to weigh 3046 lbs.
Available Engine & Drive Classes
  • 2L 4 cylinder 6-speed automatic with select shift
  • 2L 4 cylinder 6-speed manual
  • 2.5L 4 cylinder 6-speed automatic with select shift
  • 2.5L 4 cylinder 6-speed manual
Safety details for the 2018 Mazda Mazda3 4 DR FWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
554
Side Crash Rating Side Drivers Side Side Passenger Side
545
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.105
Safety details for the 2018 Mazda Mazda3 5 HB FWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
554
Side Crash Rating Side Drivers Side Side Passenger Side
545
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.105
NHTSA Mandated Recalls

  • Recall 234327 [USA]: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

  • Recall 188737 [USA]: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

  • Recall 141798 [USA]: Reduced visibility while driving can increase the risk of crash.

  • Recall 134408 [USA]: An engine stall can increase the risk of a crash.

  • Recall R/2019/187 [UK]: Soot may accumulate around the intake shutter valve on the inlet side of the engine

  • Recall R/2019/218 [UK]: Hydraulic valve clearance adjuster may operate incorrectly

  • Recall R/2019/219 [UK]: Wheel nuts may loosen

  • Recall R/2019/220 [UK]: Air bag and seat belt minder indicator unit may display incorrect information

  • Recall R/2019/266 [UK]: The interior rear view mirror glass could detach from the mirror assembly

  • Recall R/2020/009 [UK]: Vehicles may unexpectedly stop due to inadvertent activation of the automated smart brake support (sbs) system

  • Recall R/2020/010 [UK]: The engine may stall or fail to restart in some driving situations

  • Recall R/2021/435 [UK]: Low pressure fuel pump impeller might become deformed

  • Recall 2021696 [Canada]: Fuel supply

  • Recall 2019169 [Canada]: Visual system

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Recalls are also available on the Complaints page
EPA Test Results

  • MAZDA: MAZDA3 4-Door, MAZDA3 5-Door - Test: JTKXV02.5FBA

    Description Data
    Displacement (L)2.5
    Curb Weight (lbs.)3046
    Gross Vehicle Weight Rating (lbs.)4001
    Equivalent Test Weight (lbs.)3375
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionManual

  • MAZDA MAZDA3 - Test: JTKXV02.5CDB

  • MAZDA MAZDA3 - Test: JTKXV02.0CDA

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SA-081-23 - ENGINE AND ENGINE COOLING: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service alert is to inform you about the water pump sealing mechanism and the criteria if r
  • 01-007-23a - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-003-23a - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
  • 09-032-23 - EQUIPMENT ADAPTIVE/MOBILITY: Service bulletin 09-031/20 issued on 09/21/20 is no longer valid. It is superceded by recall 6023g (??A?A?2014-2018 mazda3 and 2016-2021 cx-3 - rearview image may not display properly??A?A?).
  • SA-050-23 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 09-031-20b - VISIBILITY: Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Note: the icons and the
  • 09-031/20a - VISIBILITY: Be advised that tsb "09-031/20 - rear mount camera image not clear/no image on screen" is no longer valid and has been superseded by "recall 6023g - 2014-2018 mazda3 and 2016-2019 cx-3 - rearview image may not display properly". Use the lin
  • SA-036-23 - STRUCTURE: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
  • SA-035-23 - ENGINE AND ENGINE COOLING: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 01-008-23 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • SA-033-23 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-031-23 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 05-002-23 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).
  • 01-007-23 - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 06-001-23a - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-012-23 - VISIBILITY: Some customers may report an odor or water in the hvac system and upon inspection, the cabin air filter may be found to be wet.
  • SA-016-23 - EQUIPMENT:ELECTRICAL: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method. B. Auxiliary key code cut method
  • RF-23-03 - STRUCTURE: Due to a supplier change in dec 2022, bonnet part number bhy0-52-31xa (with seam sealer) will be discontinued and replaced by new part number bay0-52-31x which does not contain seam sealer. Seam sealer will need to be applied when the hood
  • SA-010-23 - SERVICE BRAKES, HYDRAULIC: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 07-002-23 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
  • 09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
  • 09-006-23 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • SA-003/23 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-001-23a - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • SA-001-23 - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • RF-23-01 - ENGINE AND ENGINE COOLING: When servicing skyactiv engine vehicles requiring to replace the oil galley plug and crush washer, order the required part numbers below. These parts are not listed in gepc and were previously listed as "non-serviceable" in the cylinder blo
  • RF-22-01R3 - EQUIPMENT: This parts flash replaces rf-22-01r2 released january 04, 2022. It includes new display repair kit part numbers for the 2018-2019 mazda2, 2018-2020 cx-3 and 2018-2020 mx-5. Repair kits are available to replace just the screen. There is no
  • RF-22-01R2 - EQUIPMENT: This parts flash replaces rf-22-01r released november 21, 2022. It includes a new display repair kit part number for the 2020-2022 mx-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainm
  • SA-078-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-016-22a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • MT-004-22 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • SA-041-22c - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display: * ghost touch * dtc B108E:04 may be stored (touch screen operates by itself) * surface peeling * dtc B108E:04 may be stored * spider cracks * white dots
  • SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 22-01R - ELECTRICAL SYSTEM: Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below w
  • 09-045-22 - ELECTRICAL SYSTEM: Some vehicles may exhibit the following symptoms: - center display touchscreen operates by itself (ghost touch). This is due to high-temperature and humidity, the touch panel sensor causes a chemical reaction, which causes the touch sensor
  • 09-018-22b - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.324 or later). The system performance has been improved as follows: ver. 74.00.324 fixes these software errors (b
  • 02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-068-22 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use "atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
  • SA-066-22 - ELECTRICAL SYSTEM: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: * C1001:92 - forward sensing camera (fsc) poor field of vie
  • SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-001-22d - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-050-22 - LATCHES/LOCKS/LINKAGES: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (plg) not opening automatically. If you confirm that the customer's concern is that the l
  • 09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
  • SA-046-22 - EQUIPMENT: Some customers may complain about the mazda connect center display screen - ghost touch - surface peeling - spider cracking this may be caused by a faulty center display.
  • 01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
  • SA-039-22 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-038-22 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-018-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.311 or later).
  • 02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-001-22c - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Use the symptom troubleshooting tables to diagnose mazda connect concerns.
  • 02-003-22 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • SA-026-22 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faqs)
  • SA-016-22 - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • SA-001-22c - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
  • SA-006-22a - EQUIPMENT:MECHANICAL: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22b - ELECTRICAL SYSTEM:SOFTWARE: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • MT-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or
  • SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-006-22 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • MT-001-22 - UNKNOWN OR OTHER: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.G.: steering wheel, door panels, shifter...Etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle
  • SA-001/22 - BACK OVER PREVENTION: Symptom troubleshooting tables to diagnose mazda connect concerns. No. 1 blank screen no. 2. Rear view camera is not displayed no. 3 rebooting no. 4 infotainment system has no sound no. 5 commander switch does not work no. 6 bluetooth devi
  • 01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
  • SA-019-21e - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns
  • SA-052-21 - EQUIPMENT: For improvement of electrical diagnosis, the skyactivÿ® wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all pcm terminals used in skyactivÿ® vehicles and compare
  • 15-004-21-3835 - FORWARD COLLISION AVOIDANCE: Note: this service information is only applicable for vehicles equipped with a forward sensing camera (fsc), kdd1-67-xcx and gsh7-67-xcx*. If b61l-67-xcx* appears in the gepc search, the vin is applicable for this repair only if the part ha
  • 09-033-21-3847 - STRUCTURE: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • MT-002-21a - FUEL SYSTEM, OTHER: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline. E85: a blend of
  • SA-019-21d - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-019-21c - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • MT-002-21 - POWER TRAIN: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline, e85: a blend of
  • 09-021-21-3818b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 05-001-21-3826 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • SA-046-21 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • 01-006-21-3779a - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 09-021-21-3818a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Audio, navigation and phone concerns with mazda connect infotainment system (6th generation). All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step
  • 09-025-21-3824 - EQUIPMENT: This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
  • 02-002-21-3769a - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 15-002-21-3812 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction). Dtc U3000:04-0a (forward se
  • SA-040-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-21 - EQUIPMENT: Accessory instructions can be found on onemazda under dealer resources - parts & accessories. The links provided below can be used for quick access: for 2016 models and newer: note: instructions are found under the "attachments" section onc
  • SA-042-21 - AIR BAGS: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-019-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-029-21a - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss -> infotainment -> mazda connec
  • SA-030-21a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method a. Auxiliary key trace cut method if only one auxiliary key is lost/missing, some key cutting machines c
  • MT-003-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
  • 09-017-21-3808 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black under any temperature. When the concern occurs, mazda connect reboots repeatedly, and if the sd card is removed during this reboot cycle, the rebooting cy
  • SA-034-21 - EQUIPMENT: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the dca8000 or gr8 battery charger sst to maintain battery voltage.
  • SA-036-21 - LANE DEPARTURE: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: C1001:92 - forward sensing camera (fsc) poor field of view [
  • SA-030-21 - EQUIPMENT: Auxiliary key blank cutting procedure: there are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method, b. Auxiliary key code cut method
  • SA-032-21 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • MT-002-21 - EQUIPMENT: When programming a key or installing a genuine mazda accessory remote engine start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the start/stop engin
  • MT-001-21 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-029-21 - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplayâ¿¢ / android autoâ¿¢, but it can be activated using mdars. See activation instructions on mgss -> infotainment ->
  • SA-019-21a - EQUIPMENT: Mazda connect symptom troubleshooting (6th generation vehicles). Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-017-21a - ENGINE AND ENGINE COOLING: Check engine light on with dtc P0126:00 and engine running cooler than normal / poor heater performance / low engine coolant temperature (blue) light on: some customers may experience the check engine light on with dtc P0126:00 (thermostat
  • MT-001-21 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • MT-017-17 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • CSP05d - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • CSP05c - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • SA-017-21 - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper
  • 01-006-21-3779 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 01-005-21-3778 - ELECTRICAL SYSTEM: The mazda dca-8000pm is required for all warranty battery testing. If the mazda dca-8000pm is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to t
  • SA-008-21 - ELECTRICAL SYSTEM:SOFTWARE: Dtc P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added.
  • CSP05b - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • 09-004-21-3772 - STRUCTURE: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-003-21-3771 - STRUCTURE:BODY: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-002-21-3770 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer
  • 07-001-21-3775 - EQUIPMENT: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 02-003-21-3777 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • 02-002-21-3769 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-003-21-3776 - EQUIPMENT: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem. P2507:00: pcm bat
  • 00-001-21-3768 - WHEELS: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • SA266 - ELECTRICAL SYSTEM: Mazda mobile start (mms) cannot communicate with vehicle
  • SA-035-20b - EQUIPMENT: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe
  • SA-004-20c - EQUIPMENT: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • 09-007-20-3674a - EQUIPMENT: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • CSP05a - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • CSP05 - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • MT-006-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connectâ¿¢ temperature warning message: ï¿· display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connectâ¿¢ screen
  • MT-005-20 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: engine oil consumption inspection guideline 1. R
  • 09-036-20-3756 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a connectivity master unit (cmu), a bluetoothÿ® hands-free unit or text messaging related concerns. To improve the handling of bluetoothÿ® hands-free and/or text messaging customer concerns, mazda created a sp
  • 05-005-20-3752 - POWER TRAIN: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· occurs with all types of drivin
  • SA-071-20 - EQUIPMENT: Currently, the instructions on mgss recommend the use of loctite 962t or equivalent when installing a skyactiv cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to loctite 96
  • SA-070-20 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faq): note: the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss - infotainment - mazda
  • SA-069-20 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Mazdausa.Com
  • 15-003-20-3737a - FORWARD COLLISION AVOIDANCE: Some vehicles may exhibit that the sbs/scbs warning light (amber) turns on right after the engine is started with dtc U0420:68 [fsc] (error signal received from electric power steering (eps) control module) stored in memory. For mazda6 and
  • 15-003-20-3737 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit that the sbs/scbs warning light (amber) turns on right after the engine is started with dtc U0420:68 [fsc] stored in memory. ï¿· dtc U0420:68 [forward sensing camera (fsc)]: error signal received from electric
  • 09-031-20-3736 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Note: the icons and the
  • 09-030-20-3740 - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • SA-063-20 - ELECTRICAL SYSTEM: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the gr8 battery charger sst to maintain battery voltage.
  • SA-062-20 - FORWARD COLLISION AVOIDANCE: Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ï¿
  • MT-002-20 - WHEELS: New carb regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including mazda dealerships) in california effective september 1, 2010.
  • MT-001-20 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-025-20-3721 - VISIBILITY: Some customer's may complain that the front power window(s) do not operate after the vehicle has been parked outside during freezing temperatures. This may be caused by water that infiltrates into the power window regulator and freezes in t
  • 09-006-20-3673a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 05-003-20-3725 - ENGINE (PWS): Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch a and
  • SA-053-20 - POWER TRAIN: When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured a/t)
  • SA-026-20a - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 09-015-20-3698b - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • SA-038-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a rear view monitor display that is: ï¿· blank (or may have backup camera warning message)ï¿· distortedï¿· blurryï¿· fuzzy ï¿· split screen (see attached video)ï¿· grainy. The icons and t
  • 09-015-20-3698 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • SA-041-20 - EQUIPMENT: Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-038-20 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : Some customers may complain about a rear view monitor display that is: ï¿· blank (or may have backup camera warning message) ï¿· distorted ï¿· blurry ï¿· fuzzy ï¿· split screen (see attached video) ï¿· grainy. The icons a
  • SA-037-20 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: ï¿· C1001:92 - forward sensing camera (fsc) poor field of view ï¿· B14F0:92 - general temporary failure in forward sensing camera (fsc) dtc C1001:92 or B14F0:92 set as
  • SA-036-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina
  • 00-001-20-3689 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • 02-004-20-3685 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-034-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dtc P0942:49 troubleshooting: P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added to the workshop manual.
  • SA-030-20 - POWER TRAIN: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration. Note: the following caution is included with every atx that requires configuration.
  • SA-026-20 - EQUIPMENT: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Audio system, bluetoothÿ®, center dislay, dtc, i-activesense, maintenance monitor, navigation, noise, reboot / frozen screen / slow response, usb / aux voice
  • SA-011-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-011-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-019-20 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-009-20 - STRUCTURE: Lack of power under heavy load with no warning lights or dtcs: some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can c
  • 09-008-20-3675 - EQUIPMENT: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-007-20-3674 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-006-20-3673 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 02-003-20-3677 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
  • 01-002-20-3678 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed.ï¿· P2610:00: instrument cluster internal engine off timer performance problem ï¿· p250
  • 09-003-20-3671 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealerâ¿¿s responsibility
  • 02-002-20-3651 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-027-19 - EQUIPMENT ADAPTIVE/MOBILITY: Accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/. Audio/electrical, exterior, interior: - mazda mobile start (mms) - remote engine start - wireless charging pad - mirror - navigation - rear pa
  • 09-022-19-3599a - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • MT-002-19 - EQUIPMENT: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 07-002-19-3616a - EQUIPMENT ADAPTIVE/MOBILITY: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 01-022-19-3657 - EQUIPMENT ADAPTIVE/MOBILITY: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mechanism and the criteria i
  • SA-058-19 - UNKNOWN OR OTHER: Warranty guidelines for returned transmission cores. Be advised that the mazda remanufactured transmission center (mrtc) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o
  • SA-053-19 - POWER TRAIN: Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty repair or to clean and monitor. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle
  • 02-007-19-3645 - WHEELS: Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correc
  • 02-006-19-3646 - SUSPENSION: Some vehicles may exhibit a knocking noise from the rear of the vehicle when driving over a road bump. Upon inspection of the rear suspension, the bump stop (bound stopper) of the rear shock absorber is coming out of the mounting rubber.Thi
  • 01-019-19-3628 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • MT-004-19 - EQUIPMENT: Some customers may complain about: ï¿· intermittent engine no start ï¿· instrument cluster red security indicator light on ï¿· engine start/start button amber indicator light flashing ï¿· battery discharge ï¿· electrical rela
  • RF-18-02R3 - EQUIPMENT: On may 1, 2018, japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory wheel lock set, make sure to use the appropriate part number for the vehicle y
  • SA-049-19 - EQUIPMENT: Some customers may complain about a mazda mobile start (mms) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· mazda mobile start (mms) troubleshooting guide ï¿· cannot communicate with vehicle
  • 01-017-19-3601 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a vibration through the driver and passenger seats at idle in (d)rive and (r)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5l the no.3 and no.4 engine mount rubber hardening d
  • 07-007-19-3638 - ENGINE (PWS): Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 mazda6 and 2013-2016 (us spec) / 2017 (mexico spec) cx-5, the c
  • MT-003-19 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
  • MT-002-19 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 04-005-19-3512 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER: Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is caused by the slide pin (1) hitting the mounting support (2) due to insufficient holding power of the dust b
  • SA-040-19 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 01-016-19-3627 - ENGINE AND ENGINE COOLING: Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded. P0524:00 - engine oil pressure too low. This is caused by a drop in engine oil pre
  • 09-010-19-3624 - VISIBILITY: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
  • 09-026-19-3613 - STRUCTURE: Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie
  • 07-002-19-3616 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • SA-031-19 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-029-19a - EQUIPMENT: The database error discovered with ids 114.00-114.02 release has been fixed with ids 114.04 release and is now available for download.
  • SA-029-19 - EQUIPMENT: Due to a database error discovered with ids 114.00-114.02 release (which affects recall 3719f), it will be necessary to uninstall ids 114 and install ids 113.00 and 113.06 update. The recall can be performed after removing ids 114 and insta
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: C1001:92 - forward sensing camera (fsc) poor field of view. B14F0:92 - general temporary failure in forward sensing camera (fsc). Dtc C1001:92 or B14F0:92 set as a past reco
  • SA-027-19 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/
  • 09-025-19-3607 - SEATS: Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
  • 09-022-19-3599 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 70.00.335c or later). Note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • SA-006-19a - BACK OVER PREVENTION: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 05-004-19-3466 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil pres
  • 01-010-19-3582a - ENGINE AND ENGINE COOLING: Some vehicles may experience a lack of power and the check engine light on with dtc p61b:00 stored in the pcm memory when driving in high temperatures at high elevations. Dtc P061B:00 - [pcm] internal control module torque calculation perfo
  • SA-016-19 - WHEELS: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
  • SA-013-19 - EQUIPMENT: Mazda ids inoperative with vcm-ii license expiration message - if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc deskto
  • SA-002-19a - EQUIPMENT: On may 1, 2018, japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working
  • SA-001-19b - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq)
  • RF-18-02R2 - WHEELS:LUGS/NUTS/BOLTS: On may 1, 2018, japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory wheel lock set, make sure to use the appropriate part number for the vehicle y
  • SA-001-19a - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq). Many frequently asked question and the answers.
  • 09-015-19-3578 - STRUCTURE:BODY:DOOR : Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • 15-002-19-3542a - LANE DEPARTURE: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction).Master warning light, smart
  • 05-002-19-3576 - POWER TRAIN:AXLE ASSEMBLY: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·occurs with all types of driving
  • 03-001-19-3505b - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating tempera
  • 01-010-19-3582 - ENGINE (PWS): Some vehicles may experience a lack of power and the check engine light on with dtc p61b:00 stored in the pcm memory when driving in high temperatures at high elevations. Dtc P061B:00 - [pcm] internal control module torque calculation perfo
  • 00-003-19-3583 - EQUIPMENT: In support of the new mrt distribution, mazda will ship to dealers a new dual purpose diagnostic leak detector beginning march, 2019. Training videos will be posted to mgss shortly and workshop manual procedures will be revised gradually.
  • 09-003-19-3555a - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • SA-006-19 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 15-002-19-3542 - ELECTRICAL SYSTEM: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction). Dtc U3000:04-0a (forward se
  • 09-010-19-3577 - ELECTRICAL SYSTEM: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 05-001-19-3538 - ELECTRICAL SYSTEM:IGNITION: When pressing the start/stop button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "p" position and the engine s
  • MT-012-18 - STRUCTURE:BODY: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a hunter gsp9700 or equivalent balance machine. If your dealer does not have a gsp9700 or
  • MT-002-18 - EQUIPMENT: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • 09-009-19-3566 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-008-19-3565 - STRUCTURE: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has be
  • 09-007-19-3564a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-007-19-3564 - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-006-19-3563 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 09-005-19-3562 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 09-004-19-3543 - EQUIPMENT: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-003-19-3555 - EXTERIOR LIGHTING: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 09-002-19-3554 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
  • 09-001-19-3553 - EQUIPMENT: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 08-001-19-3544 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 04-001-19-3556 - SERVICE BRAKES, AIR: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-004-19-3574 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-003-19-3547 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 02-002-19-3546 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 02-001-19-3550 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-007-19-3541 - ENGINE (PWS): When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 01-006-19-3549 - ELECTRICAL SYSTEM: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
  • 01-005-19-3548 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
  • 01-004-19-3558 - ENGINE AND ENGINE COOLING: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • 01-003-19-3557 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 01-002-19-3552 - ELECTRICAL SYSTEM: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-001-19-3551 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 00-002-19-3561 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-19-3560 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • SA-001-19a - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • SA-001-19 - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • MT-011-18 - EQUIPMENT: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - ELECTRICAL SYSTEM: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • MT-009-18 - ENGINE AND ENGINE COOLING: If an oil pressure inspection is needed on a skyactiv-g engine, use the special service tool (sst) set shown below and refer to the instructions on mgss online: cx-3: (oil pressure inspection [skyactiv-g 2.0] ), mx-3: (oil pressure inspecti
  • SA-050-18 - EQUIPMENT: Some customers may complain that the navigation brand icons are no longer shown after a navigation sd card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: a customer ma
  • SA-047-18 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • SA-005-18 - EQUIPMENT: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by siriusxm satelli
  • 15-002-18-3502a - ELECTRICAL SYSTEM: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtc is stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high temperatu
  • 09-044-18-3508 - SEATS: Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
  • 09-010-18-3440b - EQUIPMENT: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
  • 04-002-19-3545 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • RF-18-02R1 - WHEELS: As of may 1, 2018, japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory wheel lock set, make sure to use the appropriate part number for the vehicle you are w
  • SA-047-18 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 02-015-18-3499a - SUSPENSION:REAR:SPRINGS:COIL SPRINGS: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
  • MT-011-18 - ELECTRICAL SYSTEM: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • MT-009-18 - ENGINE AND ENGINE COOLING: If an oil pressure inspection is needed on a skyactiv-g engine, use the special service tool (sst) set shown below and refer to the instructions on mgss online: cx-3: (oil pressure inspection [skyactiv-g 2.0] ), mx-3: (oil pressure inspecti
  • 09-037-18-3534a - ENGINE (PWS): Some vehicles equipped with mazda connect may exhibit the following oil maintenance monitor concerns on the center display: the wrench light (oil change due message) cannot be cleared using mazda connect/applications/vehicle status monitor/
  • 09-034-18-3430a - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-021-18-3459a - EQUIPMENT: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may becaused by moisture which has b
  • 09-020-18-3458b - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-015-18-3445a - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-014-18-3443a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 00-003-18-3480a - EQUIPMENT: Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-18-3446a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-046-18 - EQUIPMENT:ELECTRICAL: Apple carplay? / android auto? Frequently asked questions (faq)
  • SA-045-18 - ELECTRICAL SYSTEM: For improvement of electrical diagnosis, the skyactiv wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all terminals used in skyactiv vehicles and compare suspect te
  • 09-035-18-3509 - ELECTRICAL SYSTEM: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 03-002-18-3505a - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. The
  • 02-015-18-3499 - STRUCTURE: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
  • 02-014-18-3503 - SUSPENSION:FRONT:SHOCK ABSORBER: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
  • 01-016-18-3522 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • MT-008-18 - ENGINE (PWS): Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.This may be ca
  • MT-007-18 - ELECTRICAL SYSTEM: Some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.G., an accessory cell phone charger, gps tra
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-037-18 - POWER TRAIN:AXLE ASSEMBLY: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-034-18-3430 - VEHICLE SPEED CONTROL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-030-18-3484 - STRUCTURE:BODY:DOOR : Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • 03-002-18-3505 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. The
  • DRW13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer rework (drw) 13 - mazda connect navigation concern. As you may know, drw13 was launched in march of 2018. This notice is to advise all dealers that drw13 will be ending august 16th 2018 and all claims must be submitted by this date.
  • MT-008-18 - ENGINE (PWS): Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
  • MT-007-18 - ENGINE (PWS): Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
  • MT-004-18 - EQUIPMENT: Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
  • SA-036-18 - ELECTRICAL SYSTEM: Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. Inform the customer that all
  • SA-034-18 - EQUIPMENT: Mazda connect system frequently asked questions (faq)
  • 15-002-18-3502 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtc is stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high temperatu
  • 09-005-18-3414a - SEATS: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
  • 05-003-18-3460a - POWER TRAIN:MANUAL TRANSMISSION: Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or reverse with no at related dtcs stored. The symptom can be temporarily repaired using the at initial
  • 02-013-18-3491 - SUSPENSION: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
  • 02-001-18-3486a - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle stand still caused by stick-slip between the front strut b
  • 09-020-18-3458a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-010-18-3440a - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 07-005-18-3485 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain about an unpleasant odor (such as one may notice with a home freezer) coming from the a/c in hot weather (95f / 35c or above). This could be caused by improper control logic for the climate control unit that le
  • DRW14 - ENGINE AND ENGINE COOLING: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this drw will be visible, june 9, 2018. Vin lists for the drw14 will be uploaded to mgss on june 8, 2018. Parts and warranty in
  • SA-031-18 - EQUIPMENT: When troubleshooting a radar unit, do not swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to mgss (radar unit inspection) for pro
  • SA-029-18 - ENGINE AND ENGINE COOLING: Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc desktop. 2. Reboot your pc, do not start any application a
  • SA-028-18 - WHEELS:LUGS/NUTS/BOLTS: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of may 01, 2018, japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in
  • SA-027-18 - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-026-18 - ENGINE (PWS): If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
  • SA-024-18 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • SA-023-18 - LANE DEPARTURE: WARNING: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • 09-025-18-3479 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-023-18-3475 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 02-011-18-3476 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.The tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
  • 02-010-18-3477 - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-009-18-3472 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.Tpms initialization process: when any of the services belo
  • 01-013-18-3478 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
  • 01-012-18-3474 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 00-003-18-3480 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.Note: accu-turn is still an appro
  • 09-021-18-3459 - STRUCTURE:BODY:ROOF AND PILLARS: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-020-18-3458 - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
  • 08-001-18-3457 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 07-002-18-3432 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/cevaporator/cooling unit which is c
  • 05-004-18-3466 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • 05-003-18-3460 - POWER TRAIN: Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or reverse with no at related dtcs stored. The symptom can be temporarily repaired using the at initial
  • 05-002-18-3454 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use"atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula w
  • 04-004-18-3468 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 04-003-18-3455 - ENGINE AND ENGINE COOLING: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-008-18-3467 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-011-18-3456 - EQUIPMENT: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
  • SA-021-18 - ELECTRICAL SYSTEM: Mazda connect software version 59.00.545 available. An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. The new version number is 59.00.545. Mazda requests the mazda conne
  • SA-012-18 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds
  • 09-006-18-3409 - STRUCTURE:BODY: Some vehicles may exhibit rust/paint blisters (1) on the surface of the front side sill near the the scuff plates(2). This is likely caused by the driver's or passenger's shoe(s) contacting the side sill when stepping in and/or out of the v
  • 09-001-18-3387a - ELECTRICAL SYSTEM:SOFTWARE: Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
  • 01-005-18-3415 - FUEL SYSTEM, GASOLINE: Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded P0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
  • SA-017-18 - ELECTRICAL SYSTEM:SOFTWARE: Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. Note: you may see ?Selection not available? On ids when a selecting ?Programming menu?, 108.07 included a timer extension for programming menu application that ha
  • SA-012-18 - ELECTRICAL SYSTEM:SOFTWARE: Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds
  • DRW13 - ELECTRICAL SYSTEM:SOFTWARE: Dealer rework (drw) 13 ? Mazda connect navigation concern 2018my cx-5, cx-3, cx-9, mazda6, mazda 3 and mx-5: we write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this drw will be vi
  • RF-16-03R1 - FUEL SYSTEM, OTHER:FUEL FILTER: The skyactiv-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv oil filters. The unique oil filter can be identified with two white bands as shown below.
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • MT-001-18 - EQUIPMENT:ELECTRICAL: When installing a navigation sd card, the center display may show error message "invalid sd card".
  • 02-006-18-3449 - SUSPENSION:REAR:SHOCK ABSORBER: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-009-18-3452 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-008-18-3451 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • MT-003-18 - EQUIPMENT: The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. Standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
  • MT-002-18 - ELECTRICAL SYSTEM: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • SA-009-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The navigation sd card vin-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? Vin-lock occurs with key on for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? Vin-lock occurs at key on. Navigation s
  • SA-008-18 - EQUIPMENT: Some customers may complain about the mazda connect center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
  • SA-005-18 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
  • 09-019-18-3450 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
  • 09-014-18-3443 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-011-18-3448 - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 02-005-18-3444 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 00-001-18-3446 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • 09-015-18-3445 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 09-010-18-3440 - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 01-006-18-3429 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 09-003-18-3405b - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. This may be caused by faulty navigation sd card software. Thesd card has been updated to eliminate th
  • 09-005-18-3414 - SEATS:FRONT ASSEMBLY:POWER ADJUST: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
  • 09-003-18-3405a - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. This may be caused by faulty navigation sd card software. The sd card has been updated to eliminate t
  • 09-003-18-3405 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain that the voice recognition system does not recognize "address" or "newdestination" navigation voice commands. This may be caused by faulty navigation sd card software. Thesd card has been updated to eliminate thi
  • 09-001-18-3387 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
  • 02-001-18-3013h - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be
  • MT-021-17 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • MT-001-18 - ELECTRICAL SYSTEM: When installing a navigation sd card, the center display may show error message "invalid sd card". This may be caused by: the navigation sd card lock tab is locked.The navigation sd card has a vin mismatch due to sd card swapping.The naviga
  • SA-001-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda mobile start (mms) is currently experiencing a system disruption. User web portal and call center web portal functions are affected. Mazda is working on this issue and will notify dealers when mms service has been fully restored.
  • SA-074-17 - ELECTRICAL SYSTEM: If the bsm control module is replaced, auto configuration and bsm radar test must be performed: 1. Auto configuration -when the ignition is switched on, the blind spot monitoring (bsm) reads the vehicle specification information sent via ca
  • 15-006-17-3388a - ELECTRICAL SYSTEM: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtcs are stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tem
  • MT-016-17 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
  • 15-006-17-3388 - BACK OVER PREVENTION: CAMERA SYSTEM: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtcs are stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tempera
  • 05-003-17-3389 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or reverse with no at related dtcs stored. The symptom can be temporarily repaired using the at initial
  • 07-007-17-3384 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For mazda6 and cx-5, the check engine light may illuminate with the dtc P011A
  • 01-008-17-3376 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded. P0524:00 - engine oil pressure too low. This is caused by a drop in engine oil pre
  • 09-017-17-3347b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
  • SA-064-17 - EXTERIOR LIGHTING: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: scbs, ldws, hbc. Instrument cluster multi-information d
  • SA-065-17 - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Mazda connect symptom troubleshooting table sections: audio system, bluetooth, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
  • 09-017-17-3347c - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 09-001-17-3296b - STRUCTURE: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. In most cases you will
  • 09-035-17-3080 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer?S responsibility to co
  • MT-015-17 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connect temperature warning message: display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connect screen temperature is abo
  • SA-064-17 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: scbs, ldws, hbc. Instrument cluster multi-information d
  • SA-063-17 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about the "wrong" phone is connected to the infotainment system. Mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
  • SA-061-17 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is 2017 mazda north american operations, u.S.A. Allowing all mazda dealers to utilize a third party, specmo en
  • SA-058-17 - VISIBILITY:WINDSHIELD: Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. Replace the windshield with a new one instead.
  • SA-057-17 - EXTERIOR LIGHTING:HEADLIGHTS: High beam control (hbc) system frequently asked questions (faq)
  • SA-056-17 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Mazda radar criose control (mrcc) system frequently asked questions (faq)
  • SA-054-17 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot monitoring (advanced bsm) system frequently asked questions (faq)
  • SA-053-17 - LANE DEPARTURE: Lane departure warning system (ldws) frequently asked questions (faq)
  • SA-052-17 - BRAKES (PWS): Smart city brake support (scbs) frequently asked questions (faq)
NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
ABSStandard
Active Safety Sys NoteRemote keyless entry system with retractable key: Standard; Electronic Parking Brake: Standard; Advanced Blind Spot Monitoring with Rear Cross Traffic Alert: Optional
Air Bag Loc Curtain1st & 2nd Rows
Air Bag Loc Front1st Row (Driver & Passenger)
Air Bag Loc Side1st Row (Driver & Passenger)
Axles2
Base Price19345
Blind Spot MonOptional
Body ClassHatchback/Liftback/Notchback
CAN_AACNStandard
CIBStandard
Daytime Running LightStandard
DisplacementCC2000.0
DisplacementCI122.04748818946
DisplacementL2.0
Doors5
Drive TypeFWD/Front Wheel Drive
Dynamic Brake SupportStandard
ESCStandard
Engine ConfigurationIn-Line
Engine Cycles4
Engine Cylinders4
EngineHP155
EngineKW115.5835
Engine ManufacturerMazda
Engine ModelPE
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
Keyless IgnitionStandard
MakeMAZDA
MakeID473
ManufacturerMAZDA MOTOR MANUFACTURING DE MEXICO S.A. DE C.V.
Manufacturer Id1083
ModelMazda3
ModelID2074
Model Year2018
NCSA Body Type5-door/4-door hatchback
NCSA MakeMazda
NCSA ModelMazda3
NotePlant Company - MMMdM(Mazda Motor Manufacturing de Mexico, S.A., de C.V.)
Plant CityGUANAJUATO
Plant Company NameMMMdM(Mazda Motor Manufacturing de Mexico)
Plant CountryMEXICO
Plant StateSALAMANCA
Rear Visibility SystemStandard
Seat Belts AllManual
Seats5
Steering LocationLeft Hand Drive (LHD)
TPMSIndirect
Traction ControlStandard
Transmission Speeds6
TrimSport
VIN3MZBN1K77JM189140
Valve Train DesignDual Overhead Cam (DOHC)
Vehicle TypePASSENGER CAR
Wheel Base Short106.3
Wheel Size Front16
Wheel Size Rear16
Wheels4
More information on VIN Requirements can be found at Title 49
Vehicle Documentation
[pdf] User Manual Owner's Manual Specifications
2018 Mazda3 Owners Manual Mazda USA Keep this manual in the glove compartment as a handy reference for safe and enjoyable use of your Should you resell vehicle mazda3 owners mazdausa siteassets optimized 5door 4door
Mazda3_8GE4-EA-17F_Edition1 2017-4-7 11:59:21 Mazda3_8GE4-EA-17F_Edition1 2017-4-7 11:59:21 A Word to Mazda Owners Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete customer satisfaction in mind. To help ensure enjoyable and trouble-free operation of your Mazd...
lang:en score:57 filesize: 59.23 M page_count: 624 document date: 2018-03-01
[pdf] User Manual Owner's Manual Guide
2018 Mazda3 Smart Start Guide Mazda USA mymazda and the MyMazda app VEHICLE HOW TO Complete information on features functions is available in your Owner s Manual mazda3 smart start guide mazdausa siteassets owners optimized 5door See for important this safety feature DRIVER S VIEW INSTRUMENT PANEL C I G H F E D J 2941702 18a SSG 042517 indd 2 4 25 17 5 00 PM m zd 3 A Dynamic Stablity Control OFF — Lane Departure Warning Sytem 28 Tire Pressure Monitoring System 7
SMART START GUIDE 3 M ZD This easy-to-use SMART START GUIDE provides important information about some unique features and functions of your new vehicle. Additional features are available at mymazda.com and the MyMazda app - VEHICLE HOW TO. Complete information on features and functions is availa...
lang:en score:38 filesize: 3.09 M page_count: 56 document date: 2018-03-06
[pdf] User Manual Owner's Manual Specifications
Owners Manual Dealer E Process To help ensure enjoyable and trouble free operation of your Mazda read this manual carefully follow its recommendations An Authorized 2018 mazda3 cdn dealereprocess org servicemanuals mazda
Mazda3_8GE4-EA-17F_Edition1 2017-4-7 11:59:21 Mazda3_8GE4-EA-17F_Edition1 2017-4-7 11:59:21 A Word to Mazda Owners Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete customer satisfaction in mind. To help ensure enjoyable and trouble-free operation of your Mazd...
lang:en score:21 filesize: 61.29 M page_count: 624 document date: 2017-08-10
[pdf]
zoomMag winter08 mazdausa MusaWeb magazines
zzoooomzmzoooomm MAZDAthteheemeomtoiotnioonfomfomtoiotnionMISASZUDEA ONwEin2t0e0r7 2008 zozoomomth ... he L.A. Auto Show Well, Mazda made this dream a reality by asking car fans for their vision of the 2018 Mazda3. The challenge was simple: articulate your idea in 150 words, sketches optional, via the...
lang:en score:14 filesize: 18.34 M page_count: 68 document date: 2008-01-25
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210707

Front windshield wipers for my 2018 mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but i have not received any information from mazda 3 about this.

NoNoN NoneNone20210605

Only rear brakes severely corroded and near failure at 13200 miles despite routine washing and regular maintenance at dealership, while the front brakes are pristine. Rear brake noises began at 13200 miles and was mentioned to dealer during routine maintnenace at 13283 miles. Dealership refuses to accept this is a manufacturing defect and tries to blame environment for unusual corrosion after 2 years. Escalated to mazda usa pending. This seems almost identical to the issues noted in 2017 mazda3 in complaint nhtsaid: 11240160 and related to the rear brake caliper recalls for ( part 573 safety recall report 17v-393)

NoNoN NoneNone20210329

On march 29, 2021, i had my 2018 mazda 3 serviced, oil and filter chance, and inspection, at my local auto repair shop. They indicated that the belt tensioner and belt needed replacement, due to oil leaking, from the tensioner, on to the belt. I got concerned because the vehicle only had 11,523, and the warranty ran out a few weeks earlier. I emailed mazda several times, and asked, due to the low mileage, and close to warranty expiration, for their dealer to inspect the vehicle, and if needed, replace the tensioner and belt, both free of charge to me. They declined to grant me that courtesy.

NoNoN NoneNone20210209

The charge warning system came on and then a few minutes later my car completely shuts down in the middle of traffic it happened on february 3rd and i had another incident on february the 9th 2021 i took the car in to get looked at my mazda and they couldn't find anything wrong without having the indication when i clearly told them my car stopped in the middle of traffic this is very dangerous and it can cause accidents

NoNoN NoneNone20210208

The charge warning system came on and then a few minutes later my car completely shuts down in the middle of traffic it happened on february 3rd and i had another incident on february the 9th 2021 i took the car in to get looked at my mazda and they couldn't find anything wrong without having the indication when i clearly told them my car stopped in the middle of traffic this is very dangerous and it can cause accidents

NoNoN NoneNone20200725

The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after i got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When i went for the actual appointment on march 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new bcm to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

NoNoN NoneNone20200724

The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after i got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When i went for the actual appointment on march 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new bcm to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

NoNoN NoneNone20200627

My car automatically applies its brakes when it shouldn't be. I was driving at a speed of around 60 mph following a pickup truck. The truck starts flashing to turn right, i started to brake a little, my speed was reduced to around 40-45 mph... Just when i was ready to hit the gas pedal again, because the truck has fully completed his turn ( was all the way on the other street)... My mazda 3 2018 hit the emergency brake to slow the car really fast to around 10 mph !!! There was absolutely no risk of a crash, my girl friend was in shock, she didn't understand what happened. Sorry if my english is not so good, i usually speak french !!! The car have only 2000 milles, i bought it new on march 2020... Just before covid-19 !!!

NoNoN NoneNone20200626

My car automatically applies its brakes when it shouldn't be. I was driving at a speed of around 60 mph following a pickup truck. The truck starts flashing to turn right, i started to brake a little, my speed was reduced to around 40-45 mph... Just when i was ready to hit the gas pedal again, because the truck has fully completed his turn ( was all the way on the other street)... My mazda 3 2018 hit the emergency brake to slow the car really fast to around 10 mph !!! There was absolutely no risk of a crash, my girl friend was in shock, she didn't understand what happened. Sorry if my english is not so good, i usually speak french !!! The car have only 2000 milles, i bought it new on march 2020... Just before covid-19 !!!

Read and Submit Vehicle Complaints -- 29+ complaints filed
Common OBD-II Error Codes
  • P0842 [5] Transmission Fluid Pressure Sensor/Switch "A" Circuit Low
  • P0847 [5] Transmission Fluid Pressure Sensor/Switch "B" Circuit Low
  • P0872 [5] Transmission Fluid Pressure Sensor/Switch "C" Circuit Low
  • P0877 [5] Transmission Fluid Pressure Sensor/Switch "D" Circuit Low
  • P0780 [5] Shift Malfunction
  • P1738 [5] 3-4 Shift Malfunction
  • B108E [3] B108E
  • P0171 [2] System too Lean (Bank 1)
  • C1001 [6] C1001
  • U3000 [9] Control Module
  • P0126 [3] Insufficient Coolant Temperature for Stable Operation
  • P0942 [2] Hydraulic Pressure Unit
  • P2610 [4] ECM/PCM Internal Engine Off Timer Performance
  • P2507 [4] ECM/PCM Power Input Signal Low
  • U0420 [2] Invalid Data Received From Power Steering Control Module
  • B14F0 [2] B14F0
  • P0015 [3] "B" Camshaft Position -Timing Over-Retarded (Bank 1)
  • P0524 [3] Engine Oil Pressure Too Low
  • P061B [2] Internal Control Module Torque Calculation Performance
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • U0323 [2] Software Incompatibility with Instrument Panel Control Module
  • U0423 [2] Invalid Data Received From Instrument Panel Control Module
  • P011A [1] Engine Coolant Temperature Sensor 1/2 Correlation
For a complete list of all consumer complaints and OBD II codes, see the Complaints page
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
3MZBN1K77JM1891402018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1L39JM1731762018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1U79JM1671702018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1L33JM2527942018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1V38JM2710942018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1V33JM1679192018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1V34JM1975582018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1V39JM2103052018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1V36JM2469062018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1L36JM2022592018Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BN1L79J11596362018Mazda3HOFU YAMAGUCHI, JAPAN
3MZBN1V75JM2353342018Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BN1U76J11601442018Mazda3HOFU YAMAGUCHI, JAPAN
JM1BN1U70J11689352018Mazda3HOFU YAMAGUCHI, JAPAN
3MZBN1V3XJM2433142018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1U75JM1626592018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1U7XJM1674702018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1V35JM2340352018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1W36JM1621772018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1V35JM1975842018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1K73JM2754502018Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBN1M34JM1731812018Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BN1V70J11693692018Mazda3HOFU YAMAGUCHI, JAPAN
3MZBN1W33JM1995912018Mazda3GUANAJUATO SALAMANCA, MEXICO

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