01-019-19-3628

Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
OIL LEAKAGE FROM DRIVE BELT AUTO TENSIONER AND RATTLE
NOISE FROM ENGINE COMPARTMENT
Bulletin No.: 01-019/19
Last Issued: 11/26/2019
APPLICABLE MODEL(S)/VINS
US Spec.:
2016-2019 CX-3
2013-2019 CX-5
2016-2019 CX-9
2016-2019 MX-5
2014-2019 Mazda3
2014-2019 Mazda6
Mexico Spec.:
2013-2019 CX-5
2017-2020 Mazda6
DESCRIPTION
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine
compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the
auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate
this concern, the shape of the drive belt auto tensioner damper has been changed.
Page 1 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
11/26/2019 4:41 PM tlawrenc
Bulletin No.: 01-019/19
Last Issued: 11/26/2019
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify the customer concern.
2. Inspect the drive belt auto tensioner. Is it part number PE01-15-980 or PE03-15-980* according to the
GEPC?
- If no, this service bulletin is not applicable to the subject vehicle.
- If yes, replace the drive belt auto tensioner with a modified part according to the instructions on MGSS
online:











CX-3: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G 2.0])
CX-5: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G 2.5T])
CX-5: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G 2.5 (WITH
CYLINDER DEACTIVATION)])
CX-5: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G 2.0,
SKYACTIV-G 2.5 (WITHOUT CYLINDER DEACTIVATION)])
CX-9: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G 2.5T])
MX-5: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G 2.0])
Mazda3: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G (WITH
CYLINDER DEACTIVATION (US))])
Mazda3: (DRIVE BELT AUTO TENSIONER REMOVAL/INSTALLATION [SKYACTIV-G (WITHOUT
CYLINDER DEACTIVATION (US))])
Mazda6: (DRIVE BELT AUTO TENSIONER REMOVALINSTALLATION [SKYACTIV-G 2.5T])
Mazda6: (DRIVE BELT AUTO TENSIONER INSPECTION [SKYACTIV-G 2.5 (WITHOUT
CYLINDER DEACTIVATION)])
Mazda6: (DRIVE BELT AUTO TENSIONER REMOVALINSTALLATION [SKYACTIV-G 2.5 (WITH
CYLINDER DEACTIVATION)])
Page 2 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
11/26/2019 4:41 PM tlawrenc
Bulletin No.: 01-019/19
Last Issued: 11/26/2019
3. Verify the repair.
PARTS INFORMATION
Part Number Description Qty.
Note
New modified drive belt auto tensioner can be identified by
PET2-15-980 Tensioner-Auto 1
serial number F569897.13. Refer to the example below.
NOTE: The last two digits of the serial are different between the old and new parts.
Example:


New part serial number is F569897.13.
Old part serial number is F569897.10.
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty
repair.
• This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Page 3 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
11/26/2019 4:41 PM tlawrenc
Bulletin No.: 01-019/19
Last Issued: 11/26/2019
• Additional diagnostic time cannot be claimed for this repair.
Applicable Model
Warranty Type
A
Symptom Code
82
Damage Code
9K
Part Number Main Cause
Quantity
Operation Number /
Labor Hr.:
PET2-15-980
1
XXR86ARX / 0.3 Hr.
2016-2019 CX-3 2.0L / 2.5L
2017-2019 CX-5 2.0L / 2.5L
2016-2019 MX-5 2.0L /
2.5L
XXR86BRX / 0.4 Hr.
2013-2016 CX-5 2.0L / 2.5L
2014-2019 Mazda3 2.0L /
2.5L
2014-2019 Mazda6 2.0L /
2.5L
XXR86CRX / 0.5 Hr.
2017-2019 CX-5 2.5T
2016-2019 CX-9 2.5T
2018-2019 Mazda6 2.5T
NOTE: Includes drive belt auto tensioner, R&R.
Page 4 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
11/26/2019 4:41 PM tlawrenc