2017 Mazda CX-9Mazda Cx-9 2017

Vehicle Details: Fuel Economy, Emissions, Consumer Complaints, Decoded VIN Details, Service Bulletins

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Below you will find all available information on the 2017 Mazda CX-9 SUV AWD, manufacturered by Mazda Motor Corporation.
The vehicle is described as a Front-Wheel Drive Small Sport Utility Vehicle 2WD Large utility (ANSI D16.1 Utility Vehicle Categories and "Full Size" and "Large").

ManufacturerKnown WMI(s)Fuel Type
MazdaJM3 Regular
City MPGHighway MPGCO2 emissions
20 - 22 MPG26 - 28 MPG362 - 390 g/mile
Mazda VIN Decoder

Use the box here to look up VINs from Mazda as well as other manufacturers

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Sub-models: - Cx-9 4wd - Cx-9 2wd -

Frequently Asked Questions
  • What is the MPG of a 2017 Mazda CX-9?
     - The 2017 Mazda CX-9 has an EPA estimated city efficiency of 20 - 22 MPG and an estimated highway efficiency of 26 - 28 MPG.
  • What is the fuse box diagram for the 2017 Mazda CX-9?
     - Fuse box diagrams for the 2017 Mazda CX-9 can be found here
  • What is the annual fuel cost for the 2017 Mazda CX-9?
     - EPA estimated annual fuel cost for the 2017 Mazda CX-9 is $2250.
  • Where is the 2017 Mazda CX-9 produced?
     - The 2017 Mazda CX-9 is produced in Hiroshima Hiroshima Prefecture, Japan.
  • What is the GVWR of a 2017 Mazda CX-9?
     - The 2017 Mazda CX-9 has a GVWR of Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) lbs.
  • How much horsepower does the 2017 Mazda CX-9 have?
     - The 2017 Mazda CX-9 has 227 horsepower.
  • How much does the 2017 Mazda CX-9 weigh?
     - The 2017 Mazda CX-9 is listed to weigh 4327 lbs.
Available Engine & Drive Classes
  • 2.5L 4 cylinder 6-speed automatic with select shift
NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Recalls are also available on the Complaints page
NHTSA Submitted Mechanical & Emissions Details

  • Automatic (S6) Front-Wheel Drive Cx-9 2wd

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S6)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,22
    Unrounded city mpg for fuel type 1,21.9668
    Tailpipe co2 in grams/mile for fuel type 1362
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,24.4708
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle typeFront-Wheel Drive
    EPA model type index20
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2250
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,28
    Unrounded highway mpg for fuel type 1,28.4318
    Vehicle record id38488
    Model name (carline)Cx-9 2wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S6)
    Unadjusted city mpg for fuel type 128.0
    Unadjusted highway mpg for fuel type 140.4773
    EPA vehicle size classSmall Sport Utility Vehicle 2WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    If t, this vehicle is turbochargedT
    3-character manufacturer codeTKX
    Date the vehicle record was created (iso 8601 format)Fri Dec 02 00:00:00 EST 2016
    Date the vehicle record was last modified (iso 8601 format)Tue Feb 21 00:00:00 EST 2017
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N

  • Automatic (S6) 4-Wheel Drive Cx-9 4wd

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S6)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-2000
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.9352
    City mpg for fuel type 1,20
    Unrounded city mpg for fuel type 1,20.3667
    Tailpipe co2 in grams/mile for fuel type 1390
    Combined mpg for fuel type 1,23
    Unrounded combined mpg for fuel type 1,22.6867
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle type4-Wheel Drive
    EPA model type index21
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2350
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,26
    Unrounded highway mpg for fuel type 1,26.3562
    Vehicle record id38489
    Model name (carline)Cx-9 4wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S6)
    Unadjusted city mpg for fuel type 125.775
    Unadjusted highway mpg for fuel type 137.251
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-2000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeTKX
    Date the vehicle record was created (iso 8601 format)Fri Dec 02 00:00:00 EST 2016
    Date the vehicle record was last modified (iso 8601 format)Tue Feb 21 00:00:00 EST 2017
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
EPA Test Results

  • MAZDA: CX-9 2WD, CX-9 4WD - Test: HTKXT02.5FBA

    Description Data
    Displacement (L)2.5
    Curb Weight (lbs.)4327
    Gross Vehicle Weight Rating (lbs.)5816
    Equivalent Test Weight (lbs.)4750
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionAutomatic
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SA-022-24 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 07-003-24 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10 a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
  • SA-027-24 - UNKNOWN OR OTHER: Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
  • SA-016-24 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • PF-24-03 - POWER TRAIN: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the global electronic parts catalog (gepc). To provide support in such cases, a temporary lookup guide has been develop
  • SA-011-24 - STEERING: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • SA-008-24 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 09-006-24 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (plg). The noise may be caused by the following: creaking noise: dust and dirt accumulates on the sealing portion of the plg drive unit, reducing se
  • 06-001-24 - STEERING: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
  • 06-004-23b - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
  • SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 02-003-23 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-003-23a - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
  • 06-004-23a - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
  • SA-050-23 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 06-004-23 - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
  • SA-036-23 - STRUCTURE: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
  • SA-035-23 - ENGINE AND ENGINE COOLING: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 01-008-23 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • SA-033-23 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-031-23 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 05-002-23 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).
  • 09-013-23a - ELECTRICAL SYSTEM: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim usb power outlet. This may be caused by an excessive external force applied to the usb power outlet. To eliminate this c
  • 06-001-23a - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-012-23 - VISIBILITY: Some customers may report an odor or water in the hvac system and upon inspection, the cabin air filter may be found to be wet.
  • SA-016-23 - EQUIPMENT:ELECTRICAL: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method. B. Auxiliary key code cut method
  • SA-007-23 - POWER TRAIN: The rear differential case could develop a crack in the case. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized
  • 07-002-23 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
  • 09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
  • 09-013-23 - ELECTRICAL SYSTEM: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim usb power outlet. This may be caused by an excessive external force applied to the usb power outlet. To eliminate this c
  • 06-001-23 - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • 01-002-23a - ENGINE AND ENGINE COOLING: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head.
  • 01-001-23a - ENGINE AND ENGINE COOLING: Some customers may complain about a poor acceleration and rough idling or the check engine light on with dtc P0301:00, P0302:00, P0303:00, P0304:00.Note: only turbo engines are applicable; non-turbo engines are not applicable. In most cases
  • 01-002-23 - ENGINE AND ENGINE COOLING: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Cracks may be caused by: - deformation of the exh
  • 01-001-23 - ENGINE AND ENGINE COOLING: Some customers may complain about a poor acceleration and rough idling or the check engine light on with dtc p030x:00 (only turbo engines are applicable; non-turbo engines are not applicable). - in most cases, p030x is stored, but sometime
  • SA-007/23 - POWER TRAIN: The rear differential case could develop a crack in the case note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau
  • SA-003/23 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • RF-23-01 - ENGINE AND ENGINE COOLING: When servicing skyactiv engine vehicles requiring to replace the oil galley plug and crush washer, order the required part numbers below. These parts are not listed in gepc and were previously listed as "non-serviceable" in the cylinder blo
  • 04-005-22 - SERVICE BRAKES, HYDRAULIC: Front brake noise symptom 1: some vehicles may exhibit a click noise when first moving forward or reverse from a stop or when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
  • SA-078-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-016-22a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • MT-004-22 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-074-22 - ELECTRICAL SYSTEM: Some customers may complain the hvac system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient
  • 09-018-22b - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.324 or later). The system performance has been improved as follows: ver. 74.00.324 fixes these software errors (b
  • 02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 07-003-22a - EQUIPMENT: Some customers may complain about poor a/c performance due to low refrigerant. This may be caused by one of two things. Cause 1: [for 2016-2022 cx-9 with vins lower than jm3tc******617612 (produced before april 7, 2022)] the condenser is c
  • SA-068-22 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use "atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
  • SA-066-22 - ELECTRICAL SYSTEM: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: * C1001:92 - forward sensing camera (fsc) poor field of vie
  • SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 01-010-22 - POWER TRAIN: Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. W
  • 07-003-22 - EQUIPMENT: Some customers may complain about poor a/c performance due to low refrigerant. This may be caused by the low-temperature side outlet pipe leading to the evaporator of the air conditioner condenser deteriorating because the structure around
  • SA-001-22d - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-050-22 - LATCHES/LOCKS/LINKAGES: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (plg) not opening automatically. If you confirm that the customer's concern is that the l
  • 09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
  • 01-007-22 - ENGINE AND ENGINE COOLING: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Cracks may be caused by: - deformation of the exh
  • 01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
  • SA-039-22 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-038-22 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-018-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.311 or later).
  • 02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-001-22c - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Use the symptom troubleshooting tables to diagnose mazda connect concerns.
  • 02-003-22 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • SA-026-22 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faqs)
  • SA-018-22 - ENGINE AND ENGINE COOLING: The wsm shows 3 possible crankshaft sprocket and timing chain combinations (type a, b and c), but some vehicles have been produced with a combination of type a timing chain with 2 yellow-colored links with a type b crankshaft sprocket.
  • SA-016-22 - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • SA-001-22c - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 07-001/22 - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Some vehicles may exhibit an unusual noise in the front a/c unit when the recirculate switch is operated. This is caused by a damaged gear in the air intake actuator. Dust and sand adhered to the grease at the air intake link may disturb th
  • 04-001/22 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 cx-9 2018-2022 cx-5 (click noise): 1. When first moving forward or reverse from a stop or 2. When first applying the brakes w
  • 01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-002/22 - FUEL SYSTEM, GASOLINE: Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/o
  • SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
  • SA-006-22a - EQUIPMENT:MECHANICAL: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22b - ELECTRICAL SYSTEM:SOFTWARE: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-009-22 - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT: The new awd rear differential does not come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Note: the breather threads have a sealant and lock
  • SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-006-22 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • MT-001-22 - UNKNOWN OR OTHER: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.G.: steering wheel, door panels, shifter...Etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle
  • SA-001/22 - BACK OVER PREVENTION: Symptom troubleshooting tables to diagnose mazda connect concerns. No. 1 blank screen no. 2. Rear view camera is not displayed no. 3 rebooting no. 4 infotainment system has no sound no. 5 commander switch does not work no. 6 bluetooth devi
  • 09-009-21-3759a - STRUCTURE: Rusty panel at bottom (inner side) of doors: some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint s
  • 01-013-21-3753a - ENGINE AND ENGINE COOLING: Coolant leaks at cylinder head: some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2).
  • 01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
  • SA-019-21e - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns
  • SA-052-21 - EQUIPMENT: For improvement of electrical diagnosis, the skyactivÿ® wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all pcm terminals used in skyactivÿ® vehicles and compare
  • MT-002-21a - FUEL SYSTEM, OTHER: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline. E85: a blend of
  • 09-030-21-3838 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts.
  • 01-013-21-3753 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: deformation of the
  • SA-019-21d - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-019-21c - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • MT-002-21 - POWER TRAIN: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline, e85: a blend of
  • 09-021-21-3818b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 05-001-21-3826 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • 04-004-21-3821 - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit: vehicle body vibration when moving from a stop while using the electric parking brake (epb) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic epb caliper re
  • SA-046-21 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • 01-006-21-3779a - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 09-021-21-3818a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Audio, navigation and phone concerns with mazda connect infotainment system (6th generation). All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step
  • 09-025-21-3824 - EQUIPMENT: This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
  • 09-023-21-3820 - EQUIPMENT: Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the console. The warm air created by the heater core escapes through s
  • 02-002-21-3769a - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-001-21-3761a - ENGINE AND ENGINE COOLING: Some vehicles may exhibit an occasional rough idle accompanied with dtc P0300:00 (random misfire) due to the following: 1. While closing the egr valve, carbon deposit etc. Pinched at the valve seat prevents the valve from closing completely
  • 09-021-21-3818 - EQUIPMENT: Audio, navigation and phone concerns with mazda connect infotainment system (6th generation). All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step
  • SA-040-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-21 - EQUIPMENT: Accessory instructions can be found on onemazda under dealer resources - parts & accessories. The links provided below can be used for quick access: for 2016 models and newer: note: instructions are found under the "attachments" section onc
  • SA-042-21 - AIR BAGS: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-019-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-029-21a - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss -> infotainment -> mazda connec
  • SA-030-21a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method a. Auxiliary key trace cut method if only one auxiliary key is lost/missing, some key cutting machines c
  • MT-003-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
  • 09-017-21-3808 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black under any temperature. When the concern occurs, mazda connect reboots repeatedly, and if the sd card is removed during this reboot cycle, the rebooting cy
  • 04-002-21-3809 - BRAKES (PWS): Some vehicles equipped with electric parking brake (epb) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r
  • SA-034-21 - EQUIPMENT: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the dca8000 or gr8 battery charger sst to maintain battery voltage.
  • SA-036-21 - LANE DEPARTURE: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: C1001:92 - forward sensing camera (fsc) poor field of view [
  • SA-033-21 - POWER TRAIN: The rear differential case could develop a crack in the case, as shown below. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles.
  • SA-030-21 - EQUIPMENT: Auxiliary key blank cutting procedure: there are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method, b. Auxiliary key code cut method
  • SA-032-21 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • MT-002-21 - EQUIPMENT: When programming a key or installing a genuine mazda accessory remote engine start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the start/stop engin
  • MT-001-21 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-029-21 - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplayâ¿¢ / android autoâ¿¢, but it can be activated using mdars. See activation instructions on mgss -> infotainment ->
  • SA-019-21a - EQUIPMENT: Mazda connect symptom troubleshooting (6th generation vehicles). Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 09-009-21-3759 - STRUCTURE: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/
  • 06-002-21-3782 - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • 02-005-21-3794 - SUSPENSION: Mazda service program (msp49), certain cx-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds or coming to a stop, or when starting from a stop. The noise
  • MT-001-21 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-072-17 - ENGINE (PWS): If you receive a customer complaint of a check engine light on with a dtc P0401 stored in memory, follow the repair procedure below.
  • SA-070-17 - LANE DEPARTURE: If you receive a customer complaint of an engine oil warning light illuminating, with dtc P250A:00 stored in the pcm, it may be caused by overfilling the engine oil.
  • MT-020-17 - ELECTRICAL SYSTEM: The mode switch operation for the mazda radar cruise control (mrcc) system has been changed as follows: previous - press the mode switch to switch to the cruise control function. New - press the mode switch and hold for 2 seconds_ to switc
  • MT-019-17 - BACK OVER PREVENTION: Warning: do not perform operational testing of the smart city brake support (scbs) system. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and mazda cannot per
  • MT-017-17 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • 15-005-17-3358c - AIR BAGS: Some customers may complain that the bsm indicator light on the outer mirror glass does not illuminate when: customer vehicle (a) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (b) driving
  • 02-009-17-3392 - EQUIPMENT: Some vehicles may exhibit a crack on the front shock absorber dust boot (a). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.
  • CSP05d - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • CSP05c - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • 01-006-21-3779 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 01-005-21-3778 - ELECTRICAL SYSTEM: The mazda dca-8000pm is required for all warranty battery testing. If the mazda dca-8000pm is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to t
  • SA234 - ELECTRICAL SYSTEM: New ids software version 102.00 and update 102.01 is now available on ms3 ids update 102.00 and 102.01 is now available on ms3 under the "ids/infotainment" tab.
  • CSP05b - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • 09-002-21-3770 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer
  • 07-001-21-3775 - EQUIPMENT: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 02-003-21-3777 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • 02-002-21-3769 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-003-21-3776 - EQUIPMENT: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem. P2507:00: pcm bat
  • 00-001-21-3768 - WHEELS: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • 09-018-17 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
  • 09-017-17 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Audio, navigation and phone concerns with mazda connect infotainment system. All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make
  • 07-005-17-A - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Poor air conditioning performance and operation.
  • 07-005-17 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Poor air conditioning performance and operation. Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor.
  • SA-037-17 - EQUIPMENT: Recall 0516j updated repair procedure
  • SA266 - ELECTRICAL SYSTEM: Mazda mobile start (mms) cannot communicate with vehicle
  • MTI_1115 - ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS: Multi-model - blind spot monitoring (bsm) system change (update)
  • 09-061-16 - ELECTRICAL SYSTEM: Fctry message displayed after instrument cluster replacement. After the installatioin of a new instrument cluster, the message "f ctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Fact
  • ONP07 - ELECTRICAL SYSTEM: Owner notification program onp07 mazda mobile start (mms) system
  • DRW08 - WHEELS: Lift gate hinge nut concern - on effected vehicles, the tightening torque of lift gate hinge nuts at cabin side does not meet the specified value. Due to this, it may cause interference/noise with the body when closing/opening the lift gate
  • SA398 - BACK OVER PREVENTION: Hvac humidity sensor change. A new type of hvac humidity sensor has been added to some models with sport trim. This new sensor is mounted on the inside of the windshield near the rear view mirror.
  • SA392 - ELECTRICAL SYSTEM: Stopper plates for air bag module connectors have been established as new service parts
  • SA385 - ELECTRICAL SYSTEM:SOFTWARE: If you experience issues with the current version of id's such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues and are working to resolve them. As a counter measure, it i
  • RF-17-01 - ELECTRICAL SYSTEM: All models - stopper plates for air bag module coinnectors
  • 01-001-17 - AIR BAGS: Some vehicles may experience the check engine light oin with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a removed * P2610 instrument cluster internal engine off timer performance problem * P2507 pcm battery vol
  • 00-002-17 - BACK OVER PREVENTION: In support of the 2016-17 mazda cx-9, mazda will make available a special service tool (sst) to address front suspension noise for specific highly humid and wet climate conditions of the lower gulf states and hawaii. The sst will be needed
  • 00-001-17 - EQUIPMENT: Special service tool shipment - january 2017. In support of the 2014 - 17 mazda6 and 2016-17 mazda cx-9, mazda will ship to all dealers a new special service tool (sst) * the sst will be shipped by mazda's toool vendor bosch in the month of
  • SA-004-20c - EQUIPMENT: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • 09-005-20-3653a - EQUIPMENT: Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts.
  • 06-004-20-3757 - EQUIPMENT: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-047-20b - POWER TRAIN: Cracked rear differential. The rear differential case could develop a crack in the case, as shown below. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles.
  • CSP05a - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • MT-006-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connectâ¿¢ temperature warning message: ï¿· display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connectâ¿¢ screen
  • MT-005-20 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: engine oil consumption inspection guideline 1. R
  • 09-036-20-3756 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a connectivity master unit (cmu), a bluetoothÿ® hands-free unit or text messaging related concerns. To improve the handling of bluetoothÿ® hands-free and/or text messaging customer concerns, mazda created a sp
  • 04-007-20-3713a - BRAKES (PWS): Some vehicles equipped with electric parking brake (epb) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r
  • SA-047-20a - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Cracked rear differential: be aware that some new awd vehicles have been found with cracked rear differential cases, as shown below. Note: this may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.
  • SA-071-20 - EQUIPMENT: Currently, the instructions on mgss recommend the use of loctite 962t or equivalent when installing a skyactiv cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to loctite 96
  • SA-070-20 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faq): note: the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss - infotainment - mazda
  • SA-069-20 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Mazdausa.Com
  • 04-007-20-3713 - PARKING BRAKE:ELECTRICAL: Some vehicles equipped with electric parking brake (epb) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r
  • 09-030-20-3740 - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 09-029-20-3732 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enl
  • RF-20-01 - STRUCTURE:BODY:BUMPERS: Mazda accessories has re-released the front and rear bumper trim kits for the cx-9 (see the table below for application and required components). Note: the front and rear bumper trim kits are only to be installed on sport and touring models
  • SA-063-20 - ELECTRICAL SYSTEM: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the gr8 battery charger sst to maintain battery voltage.
  • MT-002-20 - WHEELS: New carb regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including mazda dealerships) in california effective september 1, 2010.
  • MT-003-20 - ELECTRICAL SYSTEM: Some customers may complain about an inoperative power liftgate (plg) and the any of the following dtc's stored in memory: ï¿· U3003:16 (power liftgate (plg) control module power supply voltage low input) ï¿· U3003:17 (power liftgate
  • MT-001-20 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-006-20-3673a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 05-003-20-3725 - ENGINE (PWS): Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch a and
  • SSPB9 - EQUIPMENT ADAPTIVE/MOBILITY: Sspb9 - 2016-2017 cx-9 internal cracks in mazda connect center display.Mazda motor corporation has decided to conduct a special service program (ssp) to extend the warranty coverage for a specific concern in the mazda connect center display
  • SA-053-20 - POWER TRAIN: When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured a/t)
  • SA-026-20a - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 09-022-20-3720 - STRUCTURE:BODY:BUMPERS: Some customers may notice cracks (as shown below) at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces
  • 09-015-20-3698b - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • SSPB9 - EQUIPMENT: Notification of warranty extension program - special service program (ssp) b9 2016-2017 cx-9. Internal cracks in mazda connect center display
  • 09-020-20-3680 - EQUIPMENT: Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the console. The warm air created by the heater core escapes through s
  • SA-047-20 - POWER TRAIN: Be aware that some new awd vehicles have been found with cracked rear differential cases, as shown below. Note: this may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.
  • 09-015-20-3698 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • SA-041-20 - EQUIPMENT: Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-037-20 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: ï¿· C1001:92 - forward sensing camera (fsc) poor field of view ï¿· B14F0:92 - general temporary failure in forward sensing camera (fsc) dtc C1001:92 or B14F0:92 set as
  • SA-036-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina
  • 04-004-20-3679b - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: click noise: 1. When first moving forward or reverse from a stop or 2. When first applying the brakes while moving forward at slow speed
  • 04-004-20-3679a - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a click noise from the front brakes under one of the following conditions: ï¿· when first moving the vehicle forward or reverse from a stop. ï¿· when first applying the brakes while the vehicle is moving for
  • 00-001-20-3689 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • 04-003-20-3668 - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves may be caused through abrasion from the accumulation of met
  • 02-004-20-3685 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-030-20 - POWER TRAIN: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration. Note: the following caution is included with every atx that requires configuration.
  • SA-026-20 - EQUIPMENT: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Audio system, bluetoothÿ®, center dislay, dtc, i-activesense, maintenance monitor, navigation, noise, reboot / frozen screen / slow response, usb / aux voice
  • SA-024-20 - EQUIPMENT: If you encounter sputtering, surging or poor driveability with the following dtcs stored, inspect the map sensor connection for corroded terminals (as shown below). Recommend replacing the engine wire harness and map sensor. Refer to gepc f
  • SA-011-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-011-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-019-20 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-009-20 - STRUCTURE: Lack of power under heavy load with no warning lights or dtcs: some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can c
  • 09-006-20-3673 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 02-003-20-3677 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
  • 01-002-20-3678 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed.ï¿· P2610:00: instrument cluster internal engine off timer performance problem ï¿· p250
  • 09-005-20-3653 - ENGINE (PWS): Some vehicles may exhibit a rattling noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts.
  • 09-003-20-3671 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealerâ¿¿s responsibility
  • 02-002-20-3651 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 02-001-20-3655 - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 km/h). Th
  • 01-001-20-3650 - ELECTRICAL SYSTEM: After parking the vehicle in temperatures below freezing, some customers may experience a lack of power with the check engine light on and dtcs P0638:00 and/or P2112:00 stored in memory. - P0638:00: throttle valve actuator control range/per
  • SA-027-19 - EQUIPMENT ADAPTIVE/MOBILITY: Accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/. Audio/electrical, exterior, interior: - mazda mobile start (mms) - remote engine start - wireless charging pad - mirror - navigation - rear pa
  • 09-022-19-3599a - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • MT-002-19 - EQUIPMENT: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 07-002-19-3616a - EQUIPMENT ADAPTIVE/MOBILITY: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 01-022-19-3657 - EQUIPMENT ADAPTIVE/MOBILITY: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mechanism and the criteria i
  • SA-058-19 - UNKNOWN OR OTHER: Warranty guidelines for returned transmission cores. Be advised that the mazda remanufactured transmission center (mrtc) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o
  • SA-053-19 - POWER TRAIN: Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty repair or to clean and monitor. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle
  • 01-019-19-3628 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • MT-004-19 - EQUIPMENT: Some customers may complain about: ï¿· intermittent engine no start ï¿· instrument cluster red security indicator light on ï¿· engine start/start button amber indicator light flashing ï¿· battery discharge ï¿· electrical rela
  • SA-049-19 - EQUIPMENT: Some customers may complain about a mazda mobile start (mms) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· mazda mobile start (mms) troubleshooting guide ï¿· cannot communicate with vehicle
  • 07-007-19-3638 - ENGINE (PWS): Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 mazda6 and 2013-2016 (us spec) / 2017 (mexico spec) cx-5, the c
  • MT-003-19 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
  • MT-002-19 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • SA-040-19 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 07-004-19-3631 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side
  • 09-033-19-3590 - BACK OVER PREVENTION: Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into reverse. This concern only occurs when the rear usb power outlet (1) is broken. This is caused by noise from usb
  • 09-031-19-3625 - EQUIPMENT: After the installation of a new instrument cluster, the message "fctry" or ÿ¢ÿ¿ÿ¿factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument
  • 07-002-19-3616 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • SA-031-19 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-030-19 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is not necessary.
  • SA-029-19a - EQUIPMENT: The database error discovered with ids 114.00-114.02 release has been fixed with ids 114.04 release and is now available for download.
  • SA-029-19 - EQUIPMENT: Due to a database error discovered with ids 114.00-114.02 release (which affects recall 3719f), it will be necessary to uninstall ids 114 and install ids 113.00 and 113.06 update. The recall can be performed after removing ids 114 and insta
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: C1001:92 - forward sensing camera (fsc) poor field of view. B14F0:92 - general temporary failure in forward sensing camera (fsc). Dtc C1001:92 or B14F0:92 set as a past reco
  • SA-027-19 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/
  • 09-022-19-3599 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 70.00.335c or later). Note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 06-002-19-3585a - STEERING: STEERING WHEEL/HANDLE BAR: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-006-19a - BACK OVER PREVENTION: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 05-004-19-3466 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil pres
  • 09-018-19-3584 - STRUCTURE:BODY:DOOR : Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the rear door(s). This concern is caused by insufficient weatherstrip gripping force. To eliminate this concern, the shape of the weatherstrip
  • SA-016-19 - WHEELS: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
  • SA-013-19 - EQUIPMENT: Mazda ids inoperative with vcm-ii license expiration message - if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc deskto
  • SA-001-19b - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq)
  • SA-001-19a - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq). Many frequently asked question and the answers.
  • 09-016-19-3531 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may notice the rear a/c vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the a/c vent cover clip, resulting in a loose or dislodg
  • 00-003-19-3583 - EQUIPMENT: In support of the new mrt distribution, mazda will ship to dealers a new dual purpose diagnostic leak detector beginning march, 2019. Training videos will be posted to mgss shortly and workshop manual procedures will be revised gradually.
  • 09-012-19-3535 - LATCHES/LOCKS/LINKAGES: While stopped with the transmission in park position, some vehicles may exhibit concerns that the liftgate unlatches itself without pressing the liftgate opener switch (1) or it will not unlatch when pressing the liftgate opener switch (1).
  • 09-003-19-3555a - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • SA-006-19 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 05-001-19-3538 - ELECTRICAL SYSTEM:IGNITION: When pressing the start/stop button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "p" position and the engine s
  • MT-012-18 - STRUCTURE:BODY: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a hunter gsp9700 or equivalent balance machine. If your dealer does not have a gsp9700 or
  • MT-002-18 - EQUIPMENT: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • 09-009-19-3566 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-008-19-3565 - STRUCTURE: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has be
  • 09-007-19-3564a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-007-19-3564 - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-006-19-3563 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 09-005-19-3562 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 09-004-19-3543 - EQUIPMENT: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-003-19-3555 - EXTERIOR LIGHTING: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 09-002-19-3554 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
  • 09-001-19-3553 - EQUIPMENT: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 08-001-19-3544 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 04-001-19-3556 - SERVICE BRAKES, AIR: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-004-19-3574 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-003-19-3547 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 02-002-19-3546 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 02-001-19-3550 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-006-19-3549 - ELECTRICAL SYSTEM: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
  • 01-005-19-3548 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
  • 01-004-19-3558 - ENGINE AND ENGINE COOLING: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • 01-003-19-3557 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 01-002-19-3552 - ELECTRICAL SYSTEM: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-001-19-3551 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 00-002-19-3561 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-19-3560 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • SA-001-19a - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • SA-001-19 - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • MT-011-18 - EQUIPMENT: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - ELECTRICAL SYSTEM: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • SA-050-18 - EQUIPMENT: Some customers may complain that the navigation brand icons are no longer shown after a navigation sd card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: a customer ma
  • SA-047-18 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • SA-005-18 - EQUIPMENT: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by siriusxm satelli
  • 09-010-18-3440b - EQUIPMENT: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
  • 04-002-19-3545 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-047-18 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 09-042-18-3536 - STRUCTURE:BODY:BUMPERS: Some customers may notice cracks at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces, depending on dr
  • MT-011-18 - ELECTRICAL SYSTEM: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • 09-034-18-3430a - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-021-18-3459a - EQUIPMENT: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may becaused by moisture which has b
  • 09-020-18-3458b - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-015-18-3445a - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-014-18-3443a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 00-003-18-3480a - EQUIPMENT: Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-18-3446a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-043-18 - EQUIPMENT:ELECTRICAL: The instructions in the current inventory of the rear seat entertainment (rse) system are incorrect in some of the steps and have been updated. The p/n of the updated instructions is 0000-8f-n10a. If the accessory instructions with the rse
  • SA-042-18 - ELECTRICAL SYSTEM: Do not follow the instructions on mgss for performing the electric parking brake (epb) forced release procedure until these instructions are read, otherwise, damage to the epb system may occur the instructions on mgss are incorrect in one
  • 01-017-18-3518 - ENGINE (PWS): Some customers may experience a check engine light on and dtc P0401:00 stored in memory without any drivability issues. P0401:00 - [pcm] egr flow insufficient detected. This concern may be caused by the detection logic for the dtc is too se
  • 01-016-18-3522 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • MT-008-18 - ENGINE (PWS): Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.This may be ca
  • MT-007-18 - ELECTRICAL SYSTEM: Some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.G., an accessory cell phone charger, gps tra
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-037-18 - POWER TRAIN:AXLE ASSEMBLY: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-034-18-3430 - VEHICLE SPEED CONTROL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 01-001-18-3419a - ENGINE (PWS): After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and dtc P0638:00 and/or P2112:00 stored in memory. - P0638:00: throttle valve actuator control range/
  • MT-008-18 - ENGINE (PWS): Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
  • MT-007-18 - ENGINE (PWS): Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
  • MT-006-18 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Power liftgate inoperative with dtc U3003:16: some customers may complain about an inoperative power liftgate (plg) with dtc U3003:16 (power liftgate (plg) control module power supply voltage low input) is stored in memory. This may be caus
  • MT-004-18 - EQUIPMENT: Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
  • SA-036-18 - ELECTRICAL SYSTEM: Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. Inform the customer that all
  • SA-034-18 - EQUIPMENT: Mazda connect system frequently asked questions (faq)
  • 04-006-18-3496 - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit a squeaking noise from the front brakes during light braking. This concern usually occurs when the front brake pads have been worn to certain levels. Also, as the pads wear, the chamfer goes away and the grease bet
  • 02-013-18-3491 - SUSPENSION: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
  • 02-003-18-3501 - WHEELS: Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.
  • 01-010-18-3442b - ENGINE (PWS): Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following dtc(s). P0302:00 - cylinder no.2 misfire detected and/or P0303:00 - cylinder no.3 misfire detected note: even if a misfir
  • 09-020-18-3458a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-010-18-3440a - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • SA-031-18 - EQUIPMENT: When troubleshooting a radar unit, do not swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to mgss (radar unit inspection) for pro
  • SA-029-18 - ENGINE AND ENGINE COOLING: Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc desktop. 2. Reboot your pc, do not start any application a
  • SA-027-18 - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-026-18 - ENGINE (PWS): If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
  • SA-024-18 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • SA-023-18 - LANE DEPARTURE: WARNING: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • 09-025-18-3479 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-023-18-3475 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 02-011-18-3476 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.The tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
  • 02-010-18-3477 - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-009-18-3472 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.Tpms initialization process: when any of the services belo
  • 01-013-18-3478 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
  • 01-012-18-3474 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 00-003-18-3480 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.Note: accu-turn is still an appro
  • 09-021-18-3459 - STRUCTURE:BODY:ROOF AND PILLARS: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-020-18-3458 - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
  • 08-001-18-3457 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 07-002-18-3432 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/cevaporator/cooling unit which is c
  • 05-004-18-3466 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • 05-002-18-3454 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use"atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula w
  • 04-004-18-3468 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 04-003-18-3455 - ENGINE AND ENGINE COOLING: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-008-18-3467 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 02-007-18-3438 - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 km/h). Th
  • 01-011-18-3456 - EQUIPMENT: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
  • 01-010-18-3442a - ENGINE AND ENGINE COOLING: Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following dtc(s). P0302:00 - cylinder no.2 misfire detected and/or P0303:00 - cylinder no.3 misfire detected note: even if a misfir
  • SA-019-18 - ENGINE AND ENGINE COOLING: While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is not necessary.
  • 09-007-18-3422 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the gps signals. To eliminate this concern, the cmu hardware has been modified.
  • 09-001-18-3387a - ELECTRICAL SYSTEM:SOFTWARE: Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
  • 02-004-18-3426 - SUSPENSION: Certain cx-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds or coming to a stop, or when starting from a stop. The noise can also be duplicated by gentl
  • 01-003-18-3421 - ENGINE (PWS): Some customers may experience a lack of power with no warning lights illuminated and no related dtcs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern
  • SA-017-18 - ELECTRICAL SYSTEM:SOFTWARE: Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. Note: you may see ?Selection not available? On ids when a selecting ?Programming menu?, 108.07 included a timer extension for programming menu application that ha
  • RF-16-03R1 - FUEL SYSTEM, OTHER:FUEL FILTER: The skyactiv-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv oil filters. The unique oil filter can be identified with two white bands as shown below.
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • MT-001-18 - EQUIPMENT:ELECTRICAL: When installing a navigation sd card, the center display may show error message "invalid sd card".
  • 02-006-18-3449 - SUSPENSION:REAR:SHOCK ABSORBER: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-009-18-3452 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-008-18-3451 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • MT-003-18 - EQUIPMENT: The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. Standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
  • MT-002-18 - ELECTRICAL SYSTEM: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • SA-009-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The navigation sd card vin-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? Vin-lock occurs with key on for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? Vin-lock occurs at key on. Navigation s
  • SA-008-18 - EQUIPMENT: Some customers may complain about the mazda connect center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
  • SA-005-18 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
  • 09-007-18-3422a - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the gps signals. To eliminate this concern, the cmu hardware has been modified.
  • 09-019-18-3450 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
  • 09-014-18-3443 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-011-18-3448 - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 02-005-18-3444 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 00-001-18-3446 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • 09-015-18-3445 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 09-010-18-3440 - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 09-009-18-3439 - SEATS: On some vehicles, the second-row seat back does not fold (b) or slide (c) forward when the walk-in lever (a) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (d) may not operate on some vehicles. These concerns may
  • 09-003-18-3405b - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. This may be caused by faulty navigation sd card software. Thesd card has been updated to eliminate th
  • 09-004-18-3402a - STRUCTURE:BODY:DOOR : Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.
  • 01-001-18-3419 - ELECTRICAL SYSTEM: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and dtc P0638:00 and/or P2112:00 stored in memory. - P0638:00: throttle valve actuator control range/
  • 09-004-18-3402 - STRUCTURE:BODY:DOOR : Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.
  • 09-002-18-3410 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac
  • 09-001-18-3387 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
  • MT-021-17 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • MT-001-18 - ELECTRICAL SYSTEM: When installing a navigation sd card, the center display may show error message "invalid sd card". This may be caused by: the navigation sd card lock tab is locked.The navigation sd card has a vin mismatch due to sd card swapping.The naviga
  • SA-001-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda mobile start (mms) is currently experiencing a system disruption. User web portal and call center web portal functions are affected. Mazda is working on this issue and will notify dealers when mms service has been fully restored.
  • SA-074-17 - ELECTRICAL SYSTEM: If the bsm control module is replaced, auto configuration and bsm radar test must be performed: 1. Auto configuration -when the ignition is switched on, the blind spot monitoring (bsm) reads the vehicle specification information sent via ca
  • 01-009-17-3377a - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and dtc P130C:00 and U0401:00 (abs) stored in memory. It occurs mostly at low temperatures. Once the ignition is turned
  • 06-001-17-3307b - STEERING: STEERING WHEEL/HANDLE BAR: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • 02-007-17-3337b - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 km/h). The
  • MT-016-17 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
  • 15-005-17-3358b - EXTERIOR LIGHTING: Some customers may complain that the bsm indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (a) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (b) drivi
  • 15-005-17-3358a - VISIBILITY: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. Customers who have owned previous mazda vehicles are more
  • 02-007-17-3337a - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 km/h). Th
  • 02-008-17-3354b - SUSPENSION:REAR:SHOCK ABSORBER: Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli
  • 01-010-17-3378 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some vehicles may experience dtc P064A stored in the pcm memory. There is no drivability concern and a technician may find this dtc during diagnosis for another concern. P064A:00 - (fuel pump control module error). [detection condition] t
  • 01-009-17-3377 - ELECTRICAL SYSTEM: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and dtc P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer
  • 09-017-17-3347b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
  • 07-005-17-3335b - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ve
  • 09-026-17-3346 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain that the third-row seat headrest(s) are loose (a) and do not lock in the upright position (b) or the headrest are locked in the forward-bent position (c). These concerns are caused by improper operation while the
  • 09-023-17-3348 - STRUCTURE:BODY:BUMPERS: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider.
  • 02-007-17-3337 - SUSPENSION: Some vehicles may exhibit one or both of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 km/h). Th
  • 09-017-17-3347a - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).Note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
  • 01-007-17-3349 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment. Hose clamps a and/or b for the air hose (c) for the turbocharger air outlet pipe (d) may be loose due to insufficient tightening. The tigh
  • SA-036-17 - ELECTRICAL SYSTEM:SOFTWARE: Ids software version 107 available on mgss - please update your pc's. Upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
  • SA-066-17 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern
  • SA-065-17 - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Mazda connect symptom troubleshooting table sections: audio system, bluetooth, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
  • 09-017-17-3347c - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 09-036-17-3375 - SEATS: On some vehicles, the second-row seat back does not fold (b) or slide (c) forward when the walk-in lever (a) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (d) may not operate on some vehicles. These concerns may
  • 09-001-17-3296b - STRUCTURE: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. In most cases you will
  • 09-035-17-3080 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer?S responsibility to co
  • 15-005-17-3358 - LANE DEPARTURE: BLIND SPOT DETECTION: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. Customers who have owned previous mazda vehicles are more
  • 09-034-17-3379 - ELECTRICAL SYSTEM: Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma
  • 09-023-17-3348a - STRUCTURE:BODY:BUMPERS: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. To eliminate this concern, the configuration of the bumper slider
  • 09018173351 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
  • 09017173346 - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
  • 07005173335A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)the a/c compressor
  • 07005173335 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)the a/c compressor
  • SA-046-17 - ELECTRICAL SYSTEM:SOFTWARE: An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. The new version number is 59.00.502. Please refer to tsb 09-017/17 for a list of improvements to the system.
  • RF-17-05 - ELECTRICAL SYSTEM: There is a minor error with the controller programming instructions included with the accessory remote start kit c960-v7-620. In the current "registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f
  • MT-015-17 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connect temperature warning message: display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connect screen temperature is abo
  • MT-014-17 - ELECTRICAL SYSTEM:SOFTWARE: Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging.
  • SA-063-17 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about the "wrong" phone is connected to the infotainment system. Mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
  • SA-061-17 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is 2017 mazda north american operations, u.S.A. Allowing all mazda dealers to utilize a third party, specmo en
  • SA-058-17 - VISIBILITY:WINDSHIELD: Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. Replace the windshield with a new one instead.
  • SA-057-17 - EXTERIOR LIGHTING:HEADLIGHTS: High beam control (hbc) system frequently asked questions (faq)
  • SA-056-17 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Mazda radar criose control (mrcc) system frequently asked questions (faq)
  • SA-054-17 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot monitoring (advanced bsm) system frequently asked questions (faq)
  • SA-053-17 - LANE DEPARTURE: Lane departure warning system (ldws) frequently asked questions (faq)
  • SA-052-17 - BRAKES (PWS): Smart city brake support (scbs) frequently asked questions (faq)
  • SA-049-17 - ELECTRICAL SYSTEM:IGNITION: There are a few issues with the accessory c960-v7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? Instructions, step 5shows an incorrect image. The function button is the lower button. The co
  • SA-048-17 - ELECTRICAL SYSTEM:SOFTWARE: In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
  • 09-008-17-3324 - EXTERIOR LIGHTING:HEADLIGHTS: Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by mazda's new vehicle limit
  • SA-041-17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. All pcm and tcm dtcs that turn on the chec
  • SA-040-17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
  • MT-005-17 - EQUIPMENT: Some vehicles equipped with mazda radar cruise control (mrcc) will not set (the system stays on standby) if the driver's seat belt is not fastened. This is a normal condition. Do not perform any repairs for this condition.
  • MT-003-17 - EQUIPMENT ADAPTIVE/MOBILITY: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • 00-004-16-3237 - EQUIPMENT: Raising a vehicle with a jack can be dangerous if not done properly. The vehicle can slip off the jack and seri-ously injure someone. In this service information, some important warnings and cautions have been taken from the owners manual.
  • 1098M - STRUCTURE: When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
  • MTI_1115 - EQUIPMENT: Bsm system vehicle detection has changed. Although the overall function is the same as previous vehicles, vehicle detection is different. For detailed bsm system information, refer to service highlights.
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
ABSStandard
Air Bag Loc Curtain1st and 2nd and 3rd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc Side1st Row (Driver and Passenger)
Auto Reverse SystemStandard
Axles2
Blind Spot MonStandard
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
CAN_AACNStandard
CIBStandard
Cooling TypeWater
Daytime Running LightStandard
DisplacementCC2500.0
DisplacementCI152.55936023683
DisplacementL2.5
Doors4
Drive Type4x2
Dynamic Brake SupportStandard
ESCStandard
Engine ConfigurationIn-Line
Engine Cylinders4
EngineHP227
EngineKW169.2739
Engine ManufacturerMazda
Engine ModelPY
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Forward Collision WarningStandard
Fuel Type PrimaryGasoline
GVWRClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
Keyless IgnitionStandard
MakeMAZDA
MakeID473
ManufacturerMAZDA MOTOR CORPORATION
Manufacturer Id1041
ModelCX-9
ModelID2077
Model Year2017
NCSA Body TypeLarge utility (ANSI D16.1 Utility Vehicle Categories and "Full Size" and "Large")
NCSA MakeMazda
NCSA ModelCX-9 (2013 on. See model 054 for 2007-12 model years.)
Plant CityHIROSHIMA
Plant CountryJAPAN
Rear Visibility SystemStandard
Seat Belts AllManual
Seat Rows3
Seats7
Semiautomatic Headlamp Beam SwitchingStandard
Series2Wagon Body Type
Steering LocationLeft-Hand Drive (LHD)
TPMSIndirect
Traction ControlStandard
Transmission Speeds6
Transmission StyleAutomatic
TrimTouring
TurboYes
VINJM3TCACY3H0135665
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Wheel Base Short115.30
Wheel Size Front18
Wheel Size Rear18
Wheels4
More information on VIN Requirements can be found at Title 49
Vehicle Documentation
[pdf] User Manual Owner's Manual Guide
2017 CX 9 Smart Start Guide Mazda USA appropriate child restraints See the Owner s Manual for important information on this safety feature START STOP ENGINE BUTTON P 4 HAZARD WARNING ILLUMINATION DIMMER TRIP METER 44 MULTI 6 MAZDA CONNECT INFOTAINMENT SYSTEM PP 11 14 2665926 17a SSG 080416 indd 2 8 16 20 PM cx smart start guide mazdausa siteassets owners optimized cx9
m zd cx-9 Link to CX-9 Digital Owner s Manual: http://2016CX9ownersmanual.MazdaUSA.com Smart Start Guide Driver s View BLUETOOTH LIGHTING/ HANDS-FREE/ TURN SIGNALS AUDIO PP. 33, 35-36 PP. 15-16, 37-38 ACTIVE DRIVING DISPLAY P. 20 INSTRUMENT CLUSTER PP. 43-44 LDWS/LAS OFF PP. 2...
lang:en score:44 filesize: 3.4 M page_count: 53 document date: 2018-03-06
[pdf] Owner's Manual
9 6MB Mazda Motor Corporation distributes digital owner s manuals which enable customers to easily and Business Meeting in organized by the Kyushu Automotive Motorcycle 2018 all en mazda globalassets assets csr its Group companies performance section Compass for Work Rewards of Employees on Intranet |||
CONTENTS 2 Editorial Policy 3 Corporate Vision 4 Top Message Inspiring People through Cars Sustainable with the Earth and Society 8 Feature Story Mazda s Direction of Future Frameworks and Technologies that Enhance the Value of the Automobile --A compass bearing on sustainable growth and a techno...
lang:en score:38 filesize: 9.49 M page_count: 146 document date: 2019-01-30
[pdf]
mazda csr digest2017英語版 H1 H4 indd 2017 d all globalassets en assets
Corporate Vision* We love cars and want people to enjoy fulfilling lives through cars. We envision cars existing sustainably with the earth and society, and we will continue to tackle challenges with creative ideas. 1. Brighten people s lives through car ownership. 2. Offer cars that are sustainabl...
lang:en score:18 filesize: 5.46 M page_count: 32 document date: 2017-11-30
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210520

Spider crack screen on the infotainment system. I got the vehicles pre-owned at major world. When we got the vehicles there were small cracks already showing not bigger than the size of a dime but the cracks got bigger and i'm afraid that the whole screen will complete not work in time.. I just had a diagnosis done for the infotainment system at koeppel mada yesterday and they told me that they couldn't see any point of impact on the screen there is also no physical damage on the outside screen so that only tells us that the screen that i have is defective and should also be replaced. There is ssp program that extends the warranty to replace the screeen screen for mazda cx9 produced february 11 , 2016 - april 29, 2017 but issue doesn't only involve only those vehicles produced on those days. This issue is happening to mazda cx9 2016-2018. 

NoNoN NoneNone20210118

Tl* the contact owns a 2017 mazda cx-9. The contact stated that while driving approximately 60 mph, the sun roof glass fractured without impact. The contact pulled over and confirmed that the fracture was not caused by an impact. The contact took the vehicle to the autobarn mazda of evanston (1015 chicago ave, evanston, il 60202, (888) 699-9643) who referred the contact to the insurance company to have the vehicle repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls for the failure. The approximate failure mileage was 17,500.

NoNoN NoneNone20210117

Tl* the contact owns a 2017 mazda cx-9. The contact stated that while driving approximately 60 mph, the sun roof glass fractured without impact. The contact pulled over and confirmed that the fracture was not caused by an impact. The contact took the vehicle to the autobarn mazda of evanston (1015 chicago ave, evanston, il 60202, (888) 699-9643) who referred the contact to the insurance company to have the vehicle repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls for the failure. The approximate failure mileage was 17,500.

NoNoN NoneNone20200701

I bought a used 2017 mazda cx-9 from west shore honda in tampa in july of 2020. They screwed me financially and i'll handle that separately. There has been an ongoing issue since the first few days after buying the car. I've complained multiple times via email and phone. I've been trying the service department countless times. They keep stating it's a tire issue. To the point they have replaced the tires 3 times. After the second time i had already decided it's not tires. The car has a very rough ride when i'm motion. Once you got 80 it wobbles. After several weeks the wobble can be felt at lower speeds of 55/60. The check engine light comes on but i'm told there's no codes when they diagnostic the reading. I've expressed that when i pull into my garage within 30 seconds to a minute there's a loud pop it's when the car is not in motion when it's been parked and turned off is when i noticed it. I brought it to my personal mechanic just to look at and drive and he's pretty certain it's a powertrain bearing or something of those sorts. Brought it back to westshore and they put another set of tires on it. This is been going on now for 9 months and after doing research online and some of the nhtsa ids this is a problem and i do not feel safe. And it needs to be handled the amount of complaints in times that i visited that dealership to fix this problem and all they do is put new tires on it is asinine. I have tons of documentation the same documentation that's at the dealership i do everything via email for that reason.

NoNoN NoneNone20200630

I bought a used 2017 mazda cx-9 from west shore honda in tampa in july of 2020. They screwed me financially and i'll handle that separately. There has been an ongoing issue since the first few days after buying the car. I've complained multiple times via email and phone. I've been trying the service department countless times. They keep stating it's a tire issue. To the point they have replaced the tires 3 times. After the second time i had already decided it's not tires. The car has a very rough ride when i'm motion. Once you got 80 it wobbles. After several weeks the wobble can be felt at lower speeds of 55/60. The check engine light comes on but i'm told there's no codes when they diagnostic the reading. I've expressed that when i pull into my garage within 30 seconds to a minute there's a loud pop it's when the car is not in motion when it's been parked and turned off is when i noticed it. I brought it to my personal mechanic just to look at and drive and he's pretty certain it's a powertrain bearing or something of those sorts. Brought it back to westshore and they put another set of tires on it. This is been going on now for 9 months and after doing research online and some of the nhtsa ids this is a problem and i do not feel safe. And it needs to be handled the amount of complaints in times that i visited that dealership to fix this problem and all they do is put new tires on it is asinine. I have tons of documentation the same documentation that's at the dealership i do everything via email for that reason.

NoNoN NoneNone20200115

Body paint is very thin and is chipping. Wheels coating is peeling off and chipping. And the seat heaters are very hot, almost burning even on the lowest setting.

NoNoN NoneNone20200114

Body paint is very thin and is chipping. Wheels coating is peeling off and chipping. And the seat heaters are very hot, almost burning even on the lowest setting.

NoNoN NoneNone20190127

After driving for approximately 1 hr, warning message for frint camera and auto brake malfunction illuminated. Power was decreased quickly, not even enough tine to pull off the road. Vehicle was disabled in fast lane of 4 land highway. While waiting for tow truck, after about an hour the vehicle restarted, check engine light was illuminated but vehicle was operating normally. Called mazda dealer to cancel tow and advise i would drive to dealership. Headed to dealership, about 45 minutes away, car did same thing, just cut out leaving me stranded in slow lane of 6 lane highway. Called mazda they arranged tow, after an hour of waiting i tried to restart and it did. Drove rest of way to mazda dealer. They called next day and said that the computer lost communication, they re-flashed the ecm and are going to keep it a day to drive.

NoNoN NoneNone20180731

Every time i stop i hear a clunk sound from front suspension and also when i'm at a dead stop them i go i hear the clunk sound .I also here that noise in the rear suspension i'm worried cause i don't want something bad happen to my wife and my 8month old daughter and 9 yr old daughter while i'm deployed

Read and Submit Vehicle Complaints -- 10+ complaints filed
Common OBD-II Error Codes
  • P0842 [5] Transmission Fluid Pressure Sensor/Switch "A" Circuit Low
  • P0847 [5] Transmission Fluid Pressure Sensor/Switch "B" Circuit Low
  • P0872 [5] Transmission Fluid Pressure Sensor/Switch "C" Circuit Low
  • P0877 [5] Transmission Fluid Pressure Sensor/Switch "D" Circuit Low
  • P0780 [5] Shift Malfunction
  • P1738 [5] 3-4 Shift Malfunction
  • P0301 [1] Cylinder 1 Misfire Detected
  • P0302 [3] Cylinder 2 Misfire Detected
  • P0303 [3] Cylinder 3 Misfire Detected
  • P0304 [1] Cylinder 4 Misfire Detected
  • P0171 [2] System too Lean (Bank 1)
  • C1001 [7] C1001
  • P0300 [1] Random/Multiple Cylinder Misfire Detected
  • P0401 [2] Exhaust Gas Recirculation Flow Insufficient Detected
  • P250A [1] Engine Oil Level Sensor Circuit
  • P2610 [5] ECM/PCM Internal Engine Off Timer Performance
  • P2507 [5] ECM/PCM Power Input Signal Low
  • U3003 [2] Battery Voltage
  • B14F0 [2] B14F0
  • P2112 [3] Throttle Actuator Control System - Stuck Closed
  • P0638 [3] Throttle Actuator Control Range/Performance (Bank 1)
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • U0323 [2] Software Incompatibility with Instrument Panel Control Module
  • U0423 [2] Invalid Data Received From Instrument Panel Control Module
  • U3000 [2] Control Module
  • U0401 [1] Invalid Data Received From ECM/PCM "A"
  • P130C [2] P130C
  • P064A [1] Fuel Pump Control Module
For a complete list of all consumer complaints and OBD II codes, see the Complaints page
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
JM3TCBDY0H01274322017CX-9HIROSHIMA , JAPAN
JM3TCACY3H01356652017CX-9HIROSHIMA , JAPAN
JM3TCBBY7H01363902017CX-9HIROSHIMA , JAPAN
JM3TCBCY6H01293952017CX-9HIROSHIMA , JAPAN
JM3TCBDY7H01431882017CX-9HIROSHIMA , JAPAN
JM3TCBEY2H01300242017CX-9HIROSHIMA , JAPAN
JM3TCBCY2H01341082017CX-9HIROSHIMA , JAPAN
JM3TCBCY9H01322572017CX-9HIROSHIMA , JAPAN
JM3TCBDY3H01434292017CX-9HIROSHIMA , JAPAN
JM3TCBCY4H01343052017CX-9HIROSHIMA , JAPAN
JM3TCBDY4H01349652017CX-9HIROSHIMA , JAPAN
JM3TCBBYXH01319302017CX-9HIROSHIMA , JAPAN
JM3TCBCY4H01315962017CX-9HIROSHIMA , JAPAN
JM3TCBDY3H01435442017CX-9HIROSHIMA , JAPAN
JM3TCACY0H01382332017CX-9HIROSHIMA , JAPAN
JM3TCBDY3H01295772017CX-9HIROSHIMA , JAPAN
JM3TCACY8H01402772017CX-9HIROSHIMA , JAPAN
JM3TCACY4H01354332017CX-9HIROSHIMA , JAPAN
JM3TCBEY9H01372282017CX-9HIROSHIMA , JAPAN
JM3TCACYXH01381432017CX-9HIROSHIMA , JAPAN
JM3TCBDY1H01330312017CX-9HIROSHIMA , JAPAN
JM3TCBEY3H01370802017CX-9HIROSHIMA , JAPAN

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